Job Title: CBS Product Development Engineer
Hiring Organization: Safaricom
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Telecommunication
Job Type: Full
Time
Salary: KES
Date Posted: 04/17/2024
Reporting to the Billing Engineering Tech Lead,the position holder
will work with the Revenue management; product development team to design,
configure and deploy new products and services. He/ She will be expected to
guarantee quality through proper configurations, user acceptance testing and
advice on improvements on customer experience and journey.
Responsibilities
Overall, the product development engineer will be charged with:
- Participation in
Product development life cycle activities.
- Configuration of
new products and services
- Reviews and
contribution to the test cases, based on the services in scope.
- Execution of
SITs and supporting the UATS of new products & services
- Ensuring quality
and accuracy and that all customer related issues have been addressed.
- Deep
understanding of customer operations.
- Passion to work
with the team members
- Automation of
processes.
Qualifications
- A degree in IT,
computer science, Telecommunication or Electrical Engineering
- 3 years working
as an engineer in a telecommunications environment (vendor or operator)
- Strong
Linux/Unix skills,
- Strong database
skills
- Strong
analytical and problem solving abilities.
- Excellent verbal
and written communication skills.
- Team player.
- Organized and
detail oriented.
