Job Vacancy: Tour Consultant
Location: Kilimani,
Nairobi
Our
client, a tours and safaris company, is recruiting a Tour Consultant to join
their company.
Job
Summary: Responsible for advising clients about suitable tour
options in accordance with their needs, wants and capabilities.
Key
responsibilities and duties:
· Market
and sell tour packages to clients / agents.
· Organize
safaris for clients who include FIT or GIT and excursions.
· Provide
expert advice on all leisure-related activities and tourist sites when asked by
the agent/client, to ensure that the customer / agent is accurately and
efficiently advised and guided in choosing the best suited package.
· Book
all reservations for hotel accommodation, safaris, excursions and transfers as
specified by the agent/clients.
· Itinerary planning.
· Liaise
with the agent/clients during the booking process to ensure they are kept aware
of the progress and advise of any alternatives should the services booked not
be available.
· Quote
for any kind of request by the agent package, in consideration of the clients’
wishes and ensuring all costs are included and accounted for, while protecting
departmental margins.
· Ensure
that confirmation is received and booking finalized to the client’s
satisfaction.
· Prepare
clients’ folders and ensure all documents required are provided to the clients
during the tour.
· Prepare
the company’s safari budget and liaise with the finance department to ensure
that all accommodation, park fees and other relevant payments are made in a
timely manner.
· Invoice
services as provided as per the negotiated contract with stakeholders or as per
the quotation.
· Coordinate
transport and brief the driver guides
· Meet
and greet / brief clients on arrival and departure.
Key
Competencies
· Demonstrated
ability to communicate, present and influence credibly and effectively
· 5-10
years experience as Tour Consultant or similar role
· Able to
work without any supervision. Report to Manager as necessary.
· Proficiency
in MS Office.
· Passionate
about tourism
· Excellent
knowledge of latest tourism trends
· Good
understanding of different tourism offerings and options
· Knowledge
of additional languages is an advantage
· Good
sales and presentation skills
· Customer
oriented mindset
· Critical
thinker and problem solver
· Team
player
· Good
organizational and time-management skills
· Great
interpersonal and communication skills
Compensation: Competitive
salary and medical cover provided upon successful probation.
Deadline: Interested
parties should send their online applications on or before 16th March 2023
Correspondence: Detailed
CV to be submitted online at http://goo.gl/T8sryH
We
thank all applicants for their interest in this position; however, only
suitable candidates will be contacted to continue the application process.
Looking for a job? Download the Kenyan Jobs app from Google Playstore and get the latest jobs and vacancies available in Kenya, go HERE>>>
