Senior HR Associate
Role
Context:
This
position is part of HR operations for Kenya and will be tasked to design and
deliver a great employee experience which empowers our employees to do great
work and enables the business to scale. The team’s core deliverables include
onboarding, offboarding, leave management, payroll and benefits management,
data analysis, compliance and HR frontline service delivery.
Your
Role:
●
Works individually and with a team to identify and eliminate any barriers to
accuracy, productivity, and quality.
●
As HR Associate, you will support the development and execution of KOKO’s human
resources processes and serves as a business partner for all people-related
initiatives and issues.
●
Works in a fast-paced operational environment and employs rapid, accurate
judgment in the face of ambiguity or broken processes.
●
Manages confidential and sensitive employee information and adheres to strict
data privacy standards.
Key Responsibilities
- Prepare and maintain
documentation related to payroll deductions, transfers, promotions, and
terminations.
- Provide support in the
compilation of payroll inputs such as salary advances, new joiners, and
exits.
- Support the payroll process by
ensuring all additions and changes are tracked in the existing trackers.
- Update and maintain existing HR
systems, records, and reports with accurate employee data.
- Manage and own seamless
offboarding process and ensure appreciable employee experience upon
separation.
- Conduct exit surveys for
employees leaving the organization and processing their benefits.
- Take ownership of management,
administration, and processing of employee benefits (i.e., medical
Insurance and leave).
- Respond to employee queries on HR
helpdesk in a timely and accurate manner.
- Actively liaise with key
stakeholders to enhance HR Ops service delivery.
- Providing administrative support
to any of the other HR functions, as necessary and in line with business
requirements.
Qualifications
- University degree required and
Membership with IHRM.
- 4+ years of experience in HR
- 2+ years of experience with the
backend of HRIS platforms, such as Bamboo HR, Namely, Workday, or SAP.
- Expert Proficiency with MS Office
tools and HR-related software platforms, G-Suites ( sheets, documents,
slides)
- Analytical ability is greatly
desired.
- A customer service orientation,
with a proven ability to manage customer contacts in a fast-paced
environment.
- Proven ability to identify
process defects, make recommendations, and implement improvements
How to Apply