We currently have an exciting career opportunity for General Manager – Retail within Jubilee Health Insurance Limited. The position holder will report to the Chief Executive Officer and will be based at Head Office in Nairobi.
Role Purpose
The role is a senior
strategic leader role responsible for shaping market strategy and the overall
management of sales activities for the Retail Business. Working with other
leaders, this role will also contribute to product strategy, and the customer
experience. The role holder will lead a team of experienced sales professionals
and will create and execute innovative strategies to drive growth, competitive
advantage, financial and operating performance.
Main Responsibilities
- Understand
customer requirements, market trends and competitive forces to identify
and develop a winning market proposition for Retail Solutions.
- Craft
the Retail Solutions Value Proposition, product, and customer segments.
- Partner
with the Heads of Department to create the product strategy, including
pricing strategies, features, priorities, etc.
- Lead
and manage the retail Solutions sales force, develop, and implement the
sales strategy, assign sales territories and contribute to new product
development.
- Lead,
design, and own the Retail Solutions Sales Strategy, and its impact to
revenue generation, earnings, and profitability.
- Work
with the countrywide teams to develop business pipelines that translate to
targeted revenue
- Drive
business growth through shared strategic initiatives
- Regularly
monitor sales reports on renewal and new business results and suggest
process improvements to optimize sales activities
- Keep
up to date with current and latest industry developments and competitor
activities with a view of driving turn-around or other strategies.
- Coordinate
all sales benefits as per performance parameters.
- Synthesize
changing customer/market conditions, priorities, and “on-the-ground”
experience to continually adjust sales strategy.
- Play
a senior role in managing client relationships, negotiating, and closing
sales with the largest and/or most important clients/prospects.
- Represent
retail Solutions in discussions/negotiations
- Build
a high performing diverse team to meet business needs and maintain a focus
on continuous improvement to drive operating efficiency within the team.
- Evaluate
performance across regions with a key focus on managing the manpower,
activity, and productivity levels
- Manage
the sales expense budget and ensure that sales incentives are rolled out
and awarded in a timely manner.
- Provide
training, coaching, development, and motivation to the sales team.
- Collate
product and business ideas from the sales force and champion cross
functional team projects to deliver innovation.
- Ensure
full compliance to all statutory and regulatory matters.
- Follow
up and closure of all audit and compliance recommendations.
- Ensure
proper contracting and licensing of all sales managers, agents and
intermediaries as per Corporate and IRA requirements
- Ensure
debt collection is timely and in line with the credit policy and
capital-based supervision (cash and carry) regulations
Key Competencies
- Excellent
salesmanship and team leadership.
- Sales
acumen.
- Interpersonal
Skills.
- Industry
& Market Knowledge
Qualifications
- Master’s
Degree in Business Administration or any other related field.
- ACII/CII/LOMA
Qualifications
Relevant Experience
Minimum of ten years
relevant experience in Sales/Business Development within the insurance
industry, 4 of which must be in Managerial level
How to Apply
If you are qualified and seeking an exciting new challenge, please
apply via Recruitment@jubileekenya.com quoting
the job reference number and position by 16th December
2022.
Only shortlisted candidates will be contacted.
