Customer Service Officer
Job Description
The incumbent will
accurately capture customer information, ensure quality of documentation as per
company’s specifications, provide excellent customer service and ensure timely
issuance of quotations.
KEY TASKS AND RESPONSIBILITIES
- Debiting
of premiums and processing of policy documents
- Debiting
and processing of renewal endorsements
- Processing
and checking of underwriting Documents
- Issuing
of Endorsements
- Issuing
& signing of Motor Certificates
- Issuing
and signing of yellow cards
- Review
and dispatch of notices
- Ensure
that work is done within the set standards of service
- Do
a detailed weekly mail reports on outstanding work.
- Give
quality customer service to all our clients.
- Safe
keeping of motor certificates and yellow cards.
- Perform
any other duties as may be required by the management.
SKILLS AND COMPETENCIES
- Good
Communication Skills
- Computer
Literate
- Ability
to work under minimum supervision
QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
- Bachelor’s
Degree plus progress in relevant insurance professional qualifications
e.g. AIIK, ACII
- Minimum
of 1 year preferably in the Insurance Industry
How To Apply
Interested and qualified? Go to Old Mutual Kenya on
oldmutual.wd3.myworkdayjobs.com to apply
