Embu Water and Sanitation Company LTD, a public water utility company fully owned by the County Government of Embu and with a mandate to provide water and sanitation services in Embu County is seeking to recruit self-driven individuals for the positions: – Job Group 8
Meter Reader 1- Job
Reference:Ewasco/Hr/2021(3) positions ( 3)
Responsibilities
- Follow assigned routes to read and record
residential and commercial water meters and record readings with hand-held
devices
- Test meters to ensure they are registering
properly and in a consistent manner; report meter conditions, defects and
other problems to supervisor;
- Organize for replacement of meters if necessary
and maintain meter replacement, inventory and related records for the
assigned area.
- Maintain access to meters by ensuring the area is
clear; as required, dig out meter boxes and remove
- Check meters for potential problems that impact
consumption and billing; report meter repair requirements, burst/leaks,
illegal water usage and monitor water demand for commercial
- Perform the full range of customer service duties;
re-read meters to resolve complaints; remind customers to send self-meter
reading details within specified times for final billings.
- Disconnect meters for non-payment of service and
reconnect upon payment
- Identify and map locations for new meter
installations.
- Respond to routine questions and requests for
assistance from customers; resolve issue or refer to
- Clean and perform routine preventive maintenance
on assigned motor cycle; report repair requirements to
- Deliver documents, bills, mail and other materials
as
- Training new meter
- Training customers to read
- Undertaking continuous professional development to
keep up with current industry
- Undertake any other duties as may be
- Perform related duties and responsibilities as
- Training customers to read
- Undertaking continuous professional development to
keep up with current industry
- Undertake any other duties as may be assigned
Qualifications
- Relevant Diploma with 1-year relevant experience
or Advanced Certificate with 3 years’ relevant experience
- Trade Test Grade 1 with 5 years’ experience.
- Fulfilled Chapter six of the Constitution
- proficiency in computer skills
Key Skills
- Proficiency in IT with MS Office and Internet
ability
- Communication and interpersonal relations
- Analytical Skills.
Attributes
- Team work
- High level of Integrity customer focus
- Time management
How to Apply
Application packages in
sealed envelopes which include a Cover Letter, updated CV and certified copies
of certificates and testimonials should be delivered to: –
The Managing Director
Embu Water and
Sanitation Company Limited EWASCO House,
Off Meru-Embu Road
P.O BOX 2142,60100
EMBU
Note:
- The positions are open ONLY to
internal candidates already working in EWASCO on contracts, casuals and
those whose contracts have expired in the last 1 month
- The Vacancy number should be clearly marked on the
left top corner of the outer envelope of the application package
- Copies of all certificates should be CERTIFIED by
the Issuing Institutions
- Only shortlisted candidates will be contacted
- Canvassing in any way will lead to automatic
disqualification
CLOSING DATE: 13th
August 2021, 17:00 Hours