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Receptionist Job in Kenya - KEMRI

Position: Receptionist (1 Position)) K MR 7 Vacancy No. FN-04-05-21

Reports to: Retention Officer

Location: Kisumu

Duration: 1 Year Renewable Contract as per KEMRI Scheme of Service. The first 3 months is a probation period


  • Receive and welcome all visitors to the study clinic
  • Receive and welcome referred participants for screening and possible enrollment and follow up
  • Schedule appointments with
  • Organize in liaison with the clinic lead and Outreach coordinator, schedules for study participants
  • Counter-checking completeness     of    locator    information     forms    after screening/enrollment and during follow-up visits.
  • Facilitate efficient participant flow within the
  • Receive all external and internal calls to the
  • Receive parcels and direct them to respective staff
  • Write regular reports on the participant clinic flow, appointments and
  • Maintain participant schedule database, re imbursement and ensure they are refreshed and comfortable as they
  • Observe participants’ and visitors’ traffic within the clinic
  • Receive all parcels delivered at the reception, track and disburse appropriately
  • Maintain the study participant link log and all registers, diaries and appointment cards, ensuring confidentiality and safe storage of these documents
  • Updating participant link log
  • Communicate well with all visitors at the reception including study Chanel all issues raised appropriately
  • Take minutes during study site meetings and send them out on time
  • Liaise with the PI and maintain her diary
  • Facilitate study regulatory approvals, forwarding submission package to SERU/PPB and follow up of the approvals with the Nairobi CMR office
  • Ensure participant retention


  • Minimum diploma in Secretarial, Front Office Administration, hospitality or any other relevant courses
  • Excellent knowledge and extensive experience in computer applications, MS word, Excel, and access
  • At least two (2) years Clinical research experience

Desirable Qualities

  • Organizational and time management
  • Must be a good communicator, good listener, patient, proactive and with vast knowledge in Public relation
  • Excellent social and public relations skills
  • Computer literacy
  • Data entry skills
  • Ability to follow instructions, good listener, honest and attention to detail
  • Fair Knowledge and experience in finance and budgets

How to Apply

  • Letter of Application (Indicate Vacancy Number on the subject line)
  • Current Resume or Curriculum Vitae with Telephone number and e- mail address
  • Two letters of reference with contact telephone numbers
  • Copies of Academic Certificates and Transcripts
  • A copy of the latest pay slip (if applicable)
  • A copy of National Identity card or passport

All applications to be done through email

Closing Date: 7th June,2021

KEMRI or any of its programs, Studies or Projects does not solicit for Money or any form of reward for a Job applicant to be considered for employment. Any such requests should be immediately reported to the HR department. Canvassing will lead to automatic disqualification.


 only Shortlisted candidates will be contacted.

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