Job Title: Front Office / Telesales Assistant
Nature of Job: Full Time
Industry: Pharmaceutical
Salary: KES 25,000 – 30,000
Job Location: Nairobi
Summary: A pharmaceutical company in Nairobi is looking to fill the role of a Front Office Assistant who will also perform telesales duties in the company.
Duties and Responsibilities
Front Office Duties
·
Handle all front office duties
·
Attending telephone calls and transferring them to the
respective extensions.
·
Receive clients and visitors and direct them accordingly
·
Filing and retrieval of documents.
·
Ensuring the Admin office is always tidy and well organized.
·
Greet clients and visitors with a positive, helpful attitude
·
Assisting clients in finding their way around the office
·
Doing a variety of administrative tasks including copying,
typing, taking notes
·
Provide excellent customer service
·
Scheduling appointments
Telesales Duties
·
Telesales- reaching potential clients through effective
telephone marketing
·
Explain the products to customers via telephone
·
Develop creative pitches and propositions and follow up with
existing customers
·
Ensure creativity in reaching out new customers
·
Sell the company’s products on phone
·
Sell to random callers and close business
·
Close business and do follow ups
Key Requirements and Skills
·
Diploma in Business Management or any other field
·
2-3 years of work experience in front office/ Admin
Assistant/Receptionist
·
Experience in Telesales or Telemarketing will be an added
advantage
·
Presentable with excellent customer service skills
·
Excellent communication skills
·
Good telephone skills
·
Outgoing, confident with a knack for closing business
·
Good interpersonal skills and a team player
How to Apply
If you meet the above qualifications, skills and experience send
CV to jobs@britesmanagement.com
Interviews will be carried out on a rolling basis until the
position is filled.
Only the shortlisted candidates will be contacted.