Job Title: Front Desk Officer
Job Brief: The ideal candidate will have a
friendly and easy going personality while also being very perceptive and
disciplined.
You should be able to deal with
complaints and give accurate information.
A customer-oriented approach is
essential.
The goal is to make guests and
visitors feel comfortable and valued while on our premises.
Responsibilities:
·
Keep the front desk tidy and
presentable with all necessary material (pens, forms, paper etc.)
·
Greet and welcome guests
·
Answer questions and address
complaints
·
Answer all incoming calls and
redirect them or keep messages
·
Receive letters, packages etc. and distribute
them
·
Prepare outgoing mail by drafting
correspondence, securing parcels etc.
·
Check, sort and forward emails
·
Monitor office supplies and place
orders when necessary
·
Keep updated records and files
·
Monitor office expenses and costs
·
Take up other duties as assigned
(travel arrangements, schedules etc.)
Requirements:
·
Proven experience as front desk
representative, agent or relevant position
·
Familiarity with office machines
(e.g. fax, printer etc.)
·
Knowledge of office management and
basic bookkeeping
·
Proficient in English (oral and
written)
·
Excellent knowledge of MS Office
(especially Excel and Word)
·
Strong communication and people
skills
·
Good organizational and multitasking
abilities
·
Problem-solving skills
·
Customer service orientation
·
High School diploma; additional
qualifications will be a plus
Qualified and interested candidates
must fill in the form at – https://forms.gle/Q8ZAbmPFXiTS5fiF9 – in
order to be considered.