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Vacancies in Britam, Nairobi, Kenya

Legal Head

Primary Location: Kenya-Nairobi-Nairobi
Organization: Britam General Insurance Company (K) Limited
Job Level: Manager
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Number of Openings: 1
Head of Legal – (1900004A)
Job Description
This role will provide Legal support to the insurance business by formulating and implementing policies and procedures to ensure the business remains fully compliant with all Laws and Regulations.

·         Advise insurance business on all matters touching on the law
·         Review newly instituted matters and advise management
·         Research and interpret regulatory requirements of new Insurance products and/or services
·         Provide assistance to the operational areas with day-to-day regulatory Insurance compliance issues
·         Assist with handling more complex Insurance regulatory compliance issues
·         Keep current on national requirements regarding Insurance and communicate issues and new statutory developments to executive team.
·         Provide high quality legal opinions to enable effective management of legal risks
·         Regularly review the company’s legal panel and advice management of any changes required in line with the SLAs.
·         Monitor court attendance by the company’s appointed advocates on the company’s legal matters
·         Prepare Half yearly Legal reserves reports for all legal claims matters
·         Manage the entire litigation process with diligence, professionally and ensure timely closure of matters.
·         Negotiating out of court settlements with a view of saving costs
·         Ensuring Legal Claims recoveries are monitored and completed in a timely manner
·         Approving payment of legal fees and judgments and or discharge Vouchers
·         Ensure safe custody of the insurance instruments and documents such as charged documents and suit papers, and ensure confidentiality and privacy of all legal data of the business
·         Provide legal advice to the insurance business on all legal matters related to its activities and mandate premised on a platform that is well researched, reasoned and timely
·         Ensuring insurance business is compliant with all statutory requirements;
·         Advising management on the interpretation, impact and effect of the relevant laws and general conditions affecting their various areas of operation;
·         Providing strategic legal advice, including advice on business and product development
·         Liaison with the various regulatory agencies, including but not limited to IRA
·         Respond to demand letters and making best efforts to sort out disputes before they are referred to a court of law
·         Liaise with company staff on required documentation, witnesses etc. with respect to matters in court;
·         Adhere to the Delegated Authority: As per the approved Delegated Authority Matrix
·         Adhere to the Legal Manual
·         Prepare appropriate reports as per requirements and these include Monthly Legal Reports, Monthly Legislative
·         Reports and Quarterly Legal Risk reports.
Leaders of Teams Competency Descriptions
·         Deciding and Initiating Action – Ensures key departmental objectives are met, takes responsibility for decisions, actions, projects and people while focusing on achievement of departmental results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions take into account possible impact on all parts of the business.
·         Leading and Supervising – Provides the department with a clear direction based on the overall strategic intent of the organisation; Building high expectations about the success of the department; motivates and empowers others with a clear sense of purpose; creates a positive departmental climate that fosters learning and development; acknowledges high potential talent; Recognize the potential of individuals sets and articulates the vision and values through own personal behaviour; Push autonomy and empowerment downwards through the department.
·         Persuading and Influencing – Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the department; promotes the organisational strategy during departmental conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of the department and the organisation; makes a strong personal impact on others; takes care to manage the department’s impression and brand on others.
·         Formulating Strategies and Concepts – Works strategically to realise organisational goals within the department; sets and develops departmental strategies; identifies and develops positive and compelling visions of the department’s future potential; Ensure departmental Balanced Score Card objectives and KPI’s are met and Exceeded; Ensure Personal Scorecard Objectives are met and exceeded; takes account of a wide range of issues across, and related to, the organisation; Work with direct reports to ensure the cascading of the strategic plan into integrated departmental plans that are meaningful to individuals; encourages others to take a strategic and long-term view in terms of the department’s future; Emphasise the impact and importance of individual contributions to the successful implementation of the organizational strategy in the department; Evaluate my own and others’ performance fairly and objectively; communicates the organisational strategy, vision and objectives effectively across all levels in the department.
·         Entrepreneurial and Commercial Thinking – Keeps up to date with competitor information and market trends; identifies business opportunities for the department; maintains awareness of developments, changes, Add value to the department by capitalising on new business opportunities; trends and possible risks in the department’s structure and politics; demonstrates financial awareness; Identify ways to increase the Britam competitive advantage, exploiting those that will bring the greatest return within an acceptable level of risk; ensures costs are monitored and controlled and thinks in terms of profit, loss and added value; Ensure that sufficient data about financial and other parameters of departmental performance are available; Interpret departmental information objectively against appropriate benchmarks.
·         Planning and Organising – Sets clearly defined departmental objectives; plans activities and projects well in advance and takes account of possible changing organisational and market circumstances; identifies and organises resources needed to accomplish projects; manages time effectively; monitors departmental performance against deadlines and milestones.
·         Relating and Networking – Easily establishes, as well as assists others in building meaningful relationships with customers and staff across all levels of the organisation, inside and outside of the department; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
·         Creating and Innovating – Promotes departmental improvement within relevant scope of influence; produces and encourages new ideas, approaches, or insights; creates the environment for innovative products or designs; produces a range of solutions to the strategic benefit of the department.
·         Adhering to Principles and Values – Upholds and encourages ethical behaviour and organisational values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages departmental and individual responsibility towards the community and the environment; models the organisational values during every day interactions.
·         Achieving Personal Work Goals and Objectives- Accepts and tackles demanding departmental and personal goals with enthusiasm; leads by example by working hard and putting in longer hours in order to ensure successful implementation and completion of projects; show self-insight in own development needs.
Adapting and Responding to change – Anticipates and effectively adapts to changing circumstances and ambiguous situations; accepts and actively drives new ideas and change initiatives; adapts interpersonal style to suit different individuals or situations; Monitor changes in departmental issues, structures and dynamics and appreciate their implications for the business; Demonstrate an understanding of the links between the Britam’s structure, goals and capabilities; Constantly aware of competitors, trends and changes in the markets that the Britam works within; Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure; Implement changes within my department to achieve set change goals; Responds flexibly to changing circumstances; Recognises when unable to cope and asks others for help; Uses change as an opportunity to improve ways of working, encouraging others’ buy-in; Takes ownership for communicating change initiatives clearly, ensuring smooth implementation
·         Analysing – Strategically analyses sources of information, breaking them into component parts, patterns and relationships; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system.
Cost Management- Demonstrates an awareness of financial issues affecting my department; Use financial information to monitor departmental performance and guide decisions; Consistently identify opportunities to reduce costs within my department.
·         Staff development- Create a positive departmental climate that fosters learning and development ; Identify development needs within my department; Ensure direct reports have personal development plans in place that are regularly reviewed; Provide honest and constructive feedback on my team’s performance; Act as coach or mentor when appropriate; Allocate power, responsibilities and authority to appropriate subordinates.
·         Bachelor’s degree in Law
·         Master’s degree in Law (added advantage)
·         Diploma in Law
·         Advocate of the High Court of Kenya
·         Possess a valid Practising licence

Financial Advisor

Primary Location: Kenya-Nairobi-Nairobi
Organization: Group Commercial
Job Type: Contractual
Shift: Day Job
Contract Type: Full-time
Number of Openings: 9

Financial Advisor – (1900000T)
Job Description
Responsible for sales of all lines of business products within the branch catchment. The job holder will be responsible for overall accountability for the sales of all lines of business products and first hand customer service. The position is purely a commissioned based role.
·         Doing presentations to prospective clients and selling to them suitable insurance products or other products according to their needs.
·         Meeting sales targets as may be set by the company from time to time.
·         Can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients
·         Ensuring high persistency of payments through follow ups and reminders.
·         Maintaining close relationships with clients and updating them on the status of their policies, new products and any other information they may require.
·         Initiating and following through premium collection procedures such as collecting cheques and other payment authority documents.
·         Dedicated customer service to clients at all times including assisting the client to effect changes on their policies.
·         Promoting the company brand and making sales during activations and other company events.
·         Attending branch and unit meetings as may be required by the branch manager or unit manager.
·         Maintaining regular contact with clients and providing additional insurance policies or other products whenever needed.
·         Developing and maintaining a wide network of friends, special interest groups and social clubs necessary for forming a base of marketing and referrals.
·         Learning and using the company software available for financial advisors in generating quotations and customer service.
·         Delivering of policy documents to clients in good time.
·         Knowledge, experience and qualifications required
·         KCSE Mean grade of C- and above or equivalent
·          University degree/Diploma is an added advantage
·          Candidate should have a minimum age of 23 years
·          Demonstrate good written and oral communication skills
·          Experience in sales is an added advantage
·          Certificate of proficiency is an added advantage
How to Apply

Underwriting Associate

Primary Location: Kenya-Nairobi-Nairobi
Organization: Group Commercial
Job Level: Entry Level
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Number of Openings: 1
Underwriting Associate  (19000048)
Job Description
Assist in underwriting and risk assessment within the set standards of service to ensure quality and timely service.
General Insurance Business
·         Review all applications for insurance – determine the profiles of risks presented to the company for insurance and assess their acceptability or otherwise;
·         Prepare quotations as per authority matrix;
·         Custodian of underwriting documents e.g. Motor certificates;
·         Conduct Risk surveys for small risks as per authority matrix;
·         Prepare & issue certificates and cover notes where necessary;
·         Ensure timely preparation and dispatch of policy documents including valuation reports, debit, credit notes & endorsements and authorising them within agreed and set authority limits;
·         Implement credit control policy and ensure that premiums are debited and collected as required;
·         Ensure receipting of premium collections, daily banking as well as preparation of premium reports for all lines of business as applicable
·         Assess the loss ratios and ensure that only quality business is invited for renewal;
·         Review and communicate renewal terms, ensure renewal notices go out on time and follow up renewals to ensure high retention rate;
Life Insurance Business
·         Conduct 1st level underwriting of new business /by carrying out completeness and accuracy checks to ensure data was  captured accurately in the application and systems;
·         Scanning and indexing of application forms;
·         Receipting (cheques/standing orders/check offs) and posting payments in Igas;
·         Preparing daily Igas premium report;
·         Advise Policy Administration on dishonoured cheques and write letters to customers regarding the same;
·         Processing refunds/cancelled policies/deductions after maturity, claims and surrenders;
·         Forward issued applications to registry;
·         For Legacy GI branches, hold brief in the event the customer service assistant is absent by performing that role tasks.
·         Perform any other duties as may be assigned from time to time
Technical/ Functional competencies
·         Knowledge of insurance concepts
·         Knowledge of underwriting processes and procedures
·         Technical competence in underwriting insurance risks
·         Knowledge of insurance regulatory requirements
Knowledge, experience and qualifications required
·         Bachelor’s degree (insurance option preferred)
·         At least one year experience in the insurance industry
How to Apply

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