Job Openings in Front Office and
Sales
Our client, a Kenyan company owns and
operates a Game Lodge and a Real Estate Concern is seeking professionals to
meet its staffing needs.
The
open positions are;
Lodge
positions
Receptionist / Front Office –
2 pax
Real
Estate positions
Sales Executives –
2 pax
Applicants in any of the open
positions must be qualified in the area of interest and have experience in a
similar work setting.
Game
Lodge Positions:
Title: Front Office / Receptionist
Location: Mweiga-
Nyeri County
Number
required: 2 positions
The position holder shall be
responsible for handling front office reception and administration duties at
the game lodge.
Key
Responsibilities
·
Arranging the reception area and
ensuring a homely professional image;
·
Receiving guests at the Lodge and
directing them appropriately;
·
Deal with customer enquiries and
complaints escalating where necessary;
·
Maintaining the office dairy and work
plan to ensure minimum disruptions;
·
Making outward bound telephone call
and receiving inbound telephone calls
·
Handling customer inquiries and
sorting and distribution of mail.
·
Liaising with other departments like
housekeeping, bar, restaurant to ensure clients get unforgettable hospitality experience;
·
Performing any other duty as may be
assigned by the management from time to time.
Skills
and Competencies
·
Strong interpersonal skills;
·
Empathetic and Caring;
·
Ability to anticipate guests’ needs;
·
Engaging and Inquisitive;
·
Calm and composed nature;
·
Friendly and pleasant personality.
Qualifications
and Experience
·
A holder of a Certificate in Customer
Service/Public Relations/ Client Relations or Front Office from a recognized
institution;
·
A diploma in the above or other
related field will be an added advantage;
·
Minimum 1- 2 years’ relevant
experience in an hospitality concern.
·
Proficiency in MS office suite;
·
Experienced working in high pressure
environments.
Property
/ Real Estate Positions
Title: Land Sales Executives
Location: Nairobi
and Thika
Number
required: 2 position
The position holders shall be
responsible for handling land sales and marketing duties for the company and
ensuring the real estate solutions receive an uptake in the market.
Key
Responsibilities
·
Identify new business opportunities
by identifying new prospects
·
Sell the land parcels/plots by
establishing contact and developing relationships with existing customers (to
gain repeat business wherever possible} and potential customers via telephone
call, emails and in person;
·
Maintain relationships with clients
by providing support, information, and guidance and recommending new products;
·
Prepare daily, weekly and monthly
sales reports;
·
Maintain quality service by
establishing and enforcing organization standards;
·
Deal with customer complaints and
confusion and escalating the same where necessary;
·
Sustain rapport with client’s by
making periodic visits, sharing relevant information, statements etc;
·
Create awareness and buzz on the
company’s real estate/property solutions using social media platforms;
·
Follow up on end-to-end customer
satisfaction and providing alternative service offers;
·
Performing any other duty as may be
assigned by the management from time to time.
Skills
and Competencies
·
Outgoing and confident person;
·
Good interpersonal skills;
·
Ability to anticipate clients needs;
·
Engaging and Inquisitive personality;
·
An eye for opportunities;
·
Good report writing skills;
·
Good time manager.
Qualifications
and Experience
·
A diploma in Sales and Marketing from
a recognized institution;
·
Minimum 1- 2 years’ relevant
experience in property sales/real estate concern;
·
Working proficiency in MS office
suite;
·
Experienced to working in high
pressure and result oriented environments.
Applications
Procedure
If you meet the above criteria and
are interested in making a meaningful career move, please forward your updated
CV via email.
Please indicate your current and
expected salary (and commission rate for the sales jobs) in your application.
Kindly ‘do not attach’ certificates and testimonials.
Applications to me submitted via;
The Recruiter
Esquire Consultants Limited
P.O. Box 76883-00620, Nairobi.
Email: recruit@esquireconsultants.co.ke or placement.esquire@gmail.com
Esquire Consultants Limited
P.O. Box 76883-00620, Nairobi.
Email: recruit@esquireconsultants.co.ke or placement.esquire@gmail.com
Deadline for application is Saturday
24th August 2019.
Only shortlisted applicants shall be
contacted.