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Customer Service Representative Job in Kenya

Job Title: Customer Service Representative

Salary: Competitive
Reporting to: Sales Manager
Our client is a leading Dairy Farmers Co-operative Society dealing with processed dairy products and fresh milk.
They seek to hire a customer service representative.

·         Ensure timely sales payment and overdue collections as per company policy.
·         Vet new customer account opening process while striving to increase customer database within designated market region.
·         Keep updated database of all the distributors and other customers and their designated areas of coverage.
·         Prepare weekly market intelligence report and daily activity reports for the designated market region as per defined reporting structure.
·         Ensure all sales assistants do their stock reconciliations daily.
·         Ensure proper planning for logistics for the depot sales team.
·         Ensure good customer relations with all customers in your route.
·         A Bachelor’s degree in business discipline or social sciences.
·         Diploma in sales and marketing.
·         Two years’ experience in FMCG.
·         Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
·         Good planner, well organized with the ability to deliver deadlines and sales target strictly.
How to Apply
If you are up to the challenge, possess the necessary qualification and experience; please send an updated CV with contacts of three professional referees only quoting the job title on the email subject (Customer Service Representative) to by close of business 13th August, 2019

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