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Vacancies in Twiga Foods, Nairobi, Kenya

Human Resource Assistant


About Twiga
Twiga Foods is a supplier of Fresh Fruit and Vegetables (FFV) and Fast Moving Consumer Goods (FMCG) to vendors in urban African markets.  We provide cashless B2B system to serve a distribution network of kiosks, small scale vendors, mama mbogas and more. Our goal is to aggregate  retail demand in African cities to provide low cost access to better quality food.
About the role

We are looking for a human resources assistant to join our growing organization.
In this position, you will be responsible for offering administrative support across all functional units within the Human Resource department in a timely and accurate manner.
An organized, detail-oriented work ethic is a must for this role.
Responsibilities 
·         Recruitment Coordination: Ensuring that interviews are well facilitated by booking venues, timely communication to candidates and interviewers as well as the provision of interview materials.
·         Onboarding and Offboarding: Working with the talent manager, ensure that all new employees are properly onboarded. In addition, facilitate exit interviews as required and provide a detailed summary of key findings.
·         Employee Records Management: Ensuring that all staff records are maintained in an orderly, up to date and easily retrievable manner.
·         Employee Engagement: Support the implementation of employee engagement initiatives, wellness and safety programs.
·         Disciplinary and Grievance Management: Ensure that all managers comply with Twiga disciplinary policy by facilitating hearings, taking minutes and drawing up all disciplinary letters.
·         Reporting: Provision of well drafted, formatted and presented reports when called upon to do so.
·         Payroll Support: Provide timely and relevant staff information to assist with payroll preparation.
·         Any other duties as assigned by the CHRO.
Qualifications
·         A bachelor’s degree in Human Resource Management or a related field of study;
·         Membership to IHRM;
·         Good command of relevant employment legislation;
·         Proficiency in all applications of Microsoft office suite;
·         3 year’s previous work experience in a similar capacity preferably in the FMCG industry.
Competencies and Attributes
·         Excellent written and oral communication skills;
·         Proactivity;
·         Attention to detail;

·         Excellent planning and organizing skills;
·         Proven integrity, transparency, and accountability.
How To apply
Follow this link to submit your application before 19th July.

Fulfilment Motorbike Rider 
Job Purpose
The job holder is responsible for the timely and accurate delivery of customer orders by use of a motorbike whilst upholding excellent level of customer service and after-sales support for maximum customer satisfaction in line with the Twiga Way of selling and the organizational strategic aspiration.
Responsibilities 
·         Order Fulfilment:  Deliver customers’ orders in a timely and accurate manner by ensuring adherence to delivery manifest.
·         Customer Relationship Management: Manage customer experience in liaison with the presales sales representative by ensuring a flawless and timely execution of promises made to the vendors regarding product delivery to drive sales volumes and maintain healthy mutual relationship between Twiga foods and the customers.
·         Account Management: Ensure that the collections for the day are tallying with orders placed, delivered and the reconciliations done on daily basis to ensure alignment with other departments for performance tracking
·         Proper Resource Utilization: Efficiently use company resources to ensure optimal returns for the Company. This includes ensuring that the motorbike, DMS handsets and other assets as may be allocated are in proper working conditions and available for inspection should the need arise.
Qualifications
·         Valid Driving license endorsed classes; BCE & FG
·         At least 3 years driving experience
·         At least 3 years work experience in a similar capacity in the FMCG industry
·         Valid certificate of good conduct
Competencies and Attributes
·         Excellent communication and negotiation skills
·         Attention to detail
·         Customer Focus
·         Planning and organizing skills
·         Negotiation skills
·         Proven integrity, transparency and accountability
How To Apply
Interested candidates should send a scan of the Driving License and updated CV to careers@twigafoods.com

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