Job Title: Customer Relations Officer – Mombasa
Location: Mombasa
Location: Mombasa
Gross Salary: 30K – 40K
Our client is a medium sized FMCG
company that deals with salt is seeking to hire a Customer Relations Officer.
They are looking to hire a Customer
Relations Officer who is able to handle client queries, represent the company
and follow up on payments with occasional travels.
Responsibilities
·
Promote active utilization of the
company’s products to existing and potential clients.
·
Follow up on payments with occasional
travels
·
Effectively manage and expand the
relationships with existing clients and bringing in new partnerships from
existing portfolio so as to ensure business growth and continuity
·
Resolve client queries in a timely
and appropriate.
·
Submit weekly progress reports and
ensure data is accurate.
·
Forecast sales targets and ensure
they are met.
·
To ensure compliance with both
internal and external regulatory requirements
Qualifications
·
A Diploma / Bachelor’s degree in any
field
·
A minimum of 2 years in Customer Care
/ service within the Manufacturing sector
·
Good knowledge of MS Office programs
(Word, Excel)
·
Energetic, motivated, and detail
oriented
·
Good communication skills
·
People Management Skills
·
Self-starter with a good business
sense
·
A creative and proactive approach
towards challenges
·
Ability to influence and build
relationships at all levels especially with external customers
·
Independent, resourceful and possess
high drive to excel
·
A high sense of responsibility,
accuracy, and commitment
How to Apply
If you are up to the challenge,
possess the necessary qualifications and experience; please send your CV only
quoting the job title on the email subject (Customer Relations Officer –
Mombasa) to vacancies@corporatestaffing.co.ke on or before Saturday 16th March
2019
Kindly indicate current/last salary
on your CV
N.B: We do not charge any fee for
receiving your CV or for interviewing
Only candidates short-listed for
interview will be contacted.