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Recruitment by G4S Kenya (Various Vacancies)

Contract Manager

Job Reference:G4S/TP/3707503/135619
Number of Positions: 5
Job Category: Guarding
Contract Type: Full Time
Salary: Competitive Market Rate                                                                                                                                      Location: Nairobi                                                                                                                                                                                  G4S Business Unit:Kenya
Closing Date: December 7, 2018                                                                                                                                                  Package Description: Basic Salary  Medical Benefit Pension Scheme Group Life & Personal Accident Cover

Job Introduction
Reporting to the National Operations Manager , the Contract Manager will be responsible for the effective management of the contract financial performance.  Ensure effective and efficient management of resources and work processes that will ensure that all the contractual obligations to customer is achieved in a cost effective manner whilst the company prescribed procedures and standards are applied.
Responsibilities
Effective Management of the contract financial performance
·         Drive revenue growth by Identifying new business opportunities in the sphere of operations through an integrated security solutions approach
·         Ensure Organic growth in the contract
·         Demonstrate a thorough understanding of the competitor environment
·         Gross Margin Management
·         Implement cost saving controls
·         Ensure Labour efficiency controls
·         Ensure Overhead controls according to set targets
·         Achieve price increases and contract profitability according to set targets
·         Achieve existing revenue growth
·         Assist debt management
Efficient and effective operations management
·         Coordinate the provision of contractual and ad hoc security services
·         Ensure that resources are optimally deployed
·         Locate areas of improvement in the operations, eliminate waste and propose corrective actions that meet challenges and leverage growth opportunities
·         Reduce/ Eliminate incidents and customer claims by carrying out pre-deployment and continuous risk assessments
·         Ensure that operators within the contract are properly equipped to handle assignments
Effective people Management
·         Maintain excellent employee motivation , performance management and engagement
·         Ensure that no staff incidents occur, such as strikes, work stoppages, industrial action
·         Resolve disputes or disagreements promptly
·         Proper allocation of staffs to positions to fulfill contract requirements within the branch
·         Ensure appropriate level of employee training and development
·         Ensure adherence to G4S rules, regulations and  procedures by the operators
Ensure maintenance of customer service levels
·         Make  regular liaison and scheduled meetings with the customer
·         Address customer requests and complaints promptly
·         Ensure that all assignments in the branch have post instructions and emergency procedures
·         Properly investigate incidents and recommend preventive measures
·         Ensure that assignments within the contract are properly supervised
·         Ensure that the staff deployed within the branch are properly trained and equipped to undertake assignments
Ensure Health and safety at work
Qualifications
Knowledge and Qualifications
·         A degree in Business Management or other relevant qualification
·         Kenya market
·         Kenya legislation
Experience
·         Five years in operations dealing with people
Technical Skills
·         Financial acumen
·         Conflict Management
·         Negotiation
·         Microsoft Word – Intermediate level
·         Microsoft Excel – Intermediate level (Advance level are advantageous)
·         Microsoft PowerPoint – Basic level
·         Google suite of products
Behavioural Skills – Management
·         Awareness of the marketing environment
·         Delivering strategy
·         Driving change
·         Leading people
·         Delivering performance
·         Working with complexity
·         Managing professionally
·         Customer thinking
·         Collaborating and Co-operating

HR Business Partner 
Job Reference:G4S/TP/3707503/135353
Number of Positions: 1
Job Category: Human Resources/Health and Safety
Contract Type: Full Time
Salary: Competitive Market Rate                                                                                                                                                Location: Nairobi
G4S Region: Africa
Country:Kenya
G4S Business Unit:Kenya
Closing Date: December 21, 2018                                                                                                                                              Package Description: Basic salary Pension scheme Medical cover Group personal accident cover
Job Introduction
Reporting to the Human Resource Manager, the HR Business Partner is required to perform the roles of a business strategic partner, operations manager, emergency responder and employee mediator, whilst delivering on the G4S Human Resources core standards, ensuring and adhering to the set G4S Kenya Human Resources processes.
Responsibilities
·         Provide Strategic Partner support to and with allocated business units
·         Provide Operations Manager support to allocated business unit
·         Provide Emergency Responder support to allocated business unit
·         Provide Employee Mediator support to allocated business unit
·         Ensure business unit is optimally resourced
·         Ensure business unit complies with all aspects of HSSEC
·         Ensure business unit is trained to perform to required standard
·         Ensure business unit’s employee engagement levels are optimal
·         Ensure fair compensation and benefit practices in business unit
Qualification
Knowledge and Qualifications
·         Bachelor’s degree in Human Resources or relevant field
·         National Diploma in Human Resources and/or Certified Human Resources Professional
·         Kenya Labour market and legislation knowledge
·         Member of IHRM
Experience
·         Five to eight years in Human Resources Management in a large business dealing with unionised employees
Technical Skills
·         Business Acumen
·         Conflict Management
·         Negotiation skills
·         Microsoft Word – Intermediate level
·         Microsoft Excel – Intermediate level (Advance level are advantageous)
·         Microsoft PowerPoint – Basic level
·         ERP system(s)
·         Google suite of products

Behavioural Skills 
·         Understanding the organisational environment dynamics
·         Understanding the organisation’s goals and objectives
·         Dealing with changing circumstances
·         Supporting and working with others
·         Delivering objectives
·         Dealing with complexity
·         Acting professionally
·         Deliver great customer service
·         Sharing and co-operating

Resourcing Officer
Job Reference: G4S/TP/3707503/135355                                                                                                                                Number of Positions: 1                                                                                                                                                                      Job Category: Human Resources/Health and Safety                                                                                                          Contract Type: Full Time                                                                                                                                        Salary: Competitive Market Rate                                                                                                                                  Location: Nairobi                                                                                                                                                                                  G4S Region: Africa                                                                                                                                                          Country:Kenya                                                                                                                                                                                        G4S Business Unit:Kenya                                                                                                                                                          Closing Date: December 21, 2018                                                                                                                                              Package Description: Basic salary Pension scheme Medical cover Group personal accident cover
Job Introduction
Reporting to the Resourcing Manager the Resourcing Officer will be responsible for:
·         Complete screening and vetting of potential and existing employees and customer employees, in accordance with the Group, Regional and G4S Kenya screening and vetting policies.
·         Complete screening and vetting of entities, companies or business names.
Responsibilities
·         Screening of job applications
·         Verifying documents presented  by potential employees
·         Conducting employee background checks
·         Visiting and verifying employee declared residential address
·         Verifying and confirmation of referee integrity
·         Accurate and adequate recording of verified employee background information
·         Assisting in compiling and preparing employee records for the purposes of integrity examination
·         Ongoing screening and vetting of employees in high risk areas
·         Opening screening and vetting files and maintaining employee vetting records
·         Generate screening and vetting reports
·         Coordinate Interviews
Qualifications
Knowledge and Qualification
·         Bachelor’s degree in: Human Resources Management, Security related discipline or its equivalent
·         Training In The National Police Service or the Kenya Defense Forces (advantageous)
·         Membership To Security or HR Professional Bodies
·         Kenya Market
·         Kenya legislation
Experience
·         3 to 5 years of experience in security screening or investigation environment
·         Relevant working experience within an administrative environment
Technical skills
·         Microsoft word-intermediate level
·         Microsoft excel-intermediate level(advanced level is advantageous)
·         Microsoft PowerPoint –basic level
·         Google suite of products
·         Conflict management
·         Organisation
Behavioral Skills
·         Understanding the organisational environment
·         Understanding the organisations goals and objectives
·         Dealing with changing circumstances
·         Supporting and working with others
·         Delivering objectives
·         Dealing with complexity
·         Acting professionally
·         Delivering
·         Great customer Service
·         Sharing and co-operating

Sales and Accounts Executive
Job Reference: G4S/TP/3707503/135349
Number of Positions: 2
Job Category: Sales/Retail/Business Development
Contract Type: Full Time
Salary: Competitive Market Rate
Location: Nairobi
G4S Region: Africa
Country:Kenya
G4S Business Unit:Kenya
Closing Date: December 7, 2018
Package Description: Basic Salary Sales Commission Scheme Pension Scheme Medical Cover  Group Personal Accident Cover
Job Introduction
Reporting to the Sales Manager, the Sales and Accounts executive will be responsible for achieving set targets month on month, pipeline management, territory growth, retention of the existing portfolio in the territory, account penetration and generation of relevant reports.
Responsibilities
Effective Selling and account management of G4S Integrated Secure Solutions
·         Managing of individual pipeline & forecasting.
·         Promotes/sells/secures orders from existing customers through a relationship-based approach.
·         Acquire new sales within the assigned territory
·         Initiates and coordinates development of action plans to penetrate new markets.
·         Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
·         Manage and develop accounts within the allocated territory by maintaining professional relationships with key contacts and potential contacts.
·         Conduct Market surveys and develop appropriate solutions to meet customer needs.
·         Implement account organic growth strategies and ensure achievement of revenue set targets.
·         Ensures risk and commercial contracts terms are appropriately applied by business when entering into an Integrated Security Solutions contracts
·         Support bidding team during tendering process by providing any relevant supporting information during bidding and re –bidding.
·         Provide proposals, quotations and presentations to customers.
·         Meet sales targets as per Key Performance Indicators:
o    Daily sales meeting
o    Daily Calls
o    Daily Emails
o    Daily Proposals
·         Maintains regular customer contact and communication by utilizing daily planned call cycles and  scheduling daily meetings with existing and potential clients
·         Participate in sales campaigns, sales drive activities.
Effective Account Management 
·         Ensure customer satisfaction measures and KPIs are developed, achieved and maintained.
·         Build meaningful internal and external relationships.
·         Liaise with operations to ensure timely delivery of service and product.
·         Identifies opportunity by translating our products and services into value for customers
·         Have detailed G4S product/service knowledge.
·         Speedy dissemination and redress of customer complaints and queries, in collaboration with relevant service line manager in charge.
Effective reporting on Sales and Marketing activities
·         Preparation and submission of monthly reports:
·         Sales planner – weekly
·         Sales performance report – Weekly
·         Sales Activity Tracker – daily
·         Provide Sales Manager with accurate information on new and lost business as required.
·         Provide detailed feedback on customer issues and risks to assist Sales Management in decision-making.
·         Effectively makes use of Salesforce and other systems to enhance delivery.
·         Any other report as will be required by the Sales Manager
Ensure Health & Safety Compliance
·         Have knowledge of the company’s Health & Safety Standards
·         Ensure compliance of Health & Safety Policy.
Qualifications
Knowledge and Qualifications
·         Degree in Sales & Marketing
o    Higher diploma in other business related field will be advantageous
·         Knowledge of the Kenyan market
·         Proven track record in previous employment
·         A valid Driver’s License with a minimum of five years continuous driving experience
Experience
·         2 years in a Service Industry or FMCG
·         Experience in working in fast paced target driven environment
Technical Skills
·         Basic  and Soft Selling Skills
·         MS -Office
·         Planning and Management Skills
·         Presentation Skills
Behavioral Skills 
·         Understanding the organizational environment
·         Understanding the organization’s goals and objectives
·         Dealing with changing circumstances
·         Supporting and working with others
·         Delivering objectives
·         Dealing with complexity
·         Acting professionally
·         Deliver great customer service
·         Sharing and co-operating
·         Demonstrate high Sales drive

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