Data Analyst
Organizational overview
Organizational overview
Musoni is the world’s first financial
institution to exclusively use mobile money. We aim to be the most efficient
microfinance institution in Kenya by being cashless, paperless and data-driven
to offer the best value, most flexible and most customer-oriented financial
services in the market./p>
Role Summary
The successful candidate for this
role will play a critical role in enabling Musoni Microfinance to better
understand our clients’ financial needs and behaviors by converting data into
insights that inform innovative, commercially viable solutions. As the Data
Analyst you will be responsible for providing a full range of BI/analytics
services from data curation to reporting and deep data analysis and insights to
our business teams to help them make better data-driven decisions – from
planning/forecasting, to operations and strategy. Beside developing models, you
will be responsible for their documentation and the explanation of the results
to peers and senior management. The individual should be passionate about
transforming data for better business leverage and competitive differentiation
and solving business problems.
Responsibilities
·
Conduct end-to-end analysis that
includes data gathering and requirements specification, analysis and
presentations.
·
Analyze customer behavior and derive
customer insights from a variety of data sources to inform business strategy.
·
Develop, iterate, and evaluate models
for credit scorecards.
·
Build and interpret package and
pricing experiments for our various financial products.
·
Analyze Musoni’s historical and
current performance in the form of multi-dimensional reports and real time
dashboards.
·
Break down financial, operational and
customer data into various segments to do a detailed analysis and get an
in-depth business insight.
·
Identify opportunities to develop
forecasts, statistical models, and data-driven analyses to help the management
in making data driven business decisions.
·
Collaborate with IT to maintain
reporting environments and design new data warehousing strategies to meet
business analytical needs.
·
Identify and reconcile various data
integrity and consistency issues: investigate, document, and where possible,
address differences, across operating and financial data sources for key
measures.
·
Assist with implementation of data
quality improvement processes and initiatives.<
·
Help maintain the integrity and
security of the database(s).<
Qualifications
·
Hands-on experience in credit
scorecard development and implementation, CRM analytics, Risk analytics or Big
data credit scoring.
·
Advanced degree in a quantitative
field (Statistics, Mathematics, Economics, etc.)
·
3+ years’ experience with managing
full implementation lifecycle for delivery of BI and analytics solutions using
data integration (ETL) and visualization tools (such as Power Bi, Tableau etc.)
and working with statistical packages (R, SAS, Stata, MATLAB, etc.)
·
Excellent problem-solving skills with
the ability to design algorithms, which may include data cleaning, data mining,
data clustering and pattern recognition methodologies.
·
Experience in analytics presentation
such as Dashboards.
·
Understanding of data protection
principles are desired.
·
Experience in cloud-based solutions
are an asset.
How to
Apply
Direct Sales Agents
Organizational overview
Musoni is the world’s first financial
institution to exclusively use mobile money. We aim to be one of the leading
providers of mobile microfinance through the use of efficient and seamless
technology.
Direct Sales Agent
Reporting to the Relationship
Officer. The position holder’s key role is acquisition of new business at the
same time ensuring quality customer service.
Responsibilities
·
Deliver set Sales Targets in Loan
disbursements and Quality Loan Book.
·
Provide Excellent Customer service at
all times.
·
Actively participate in marketing
campaigns to ensure clients are well informed of the product portfolio.
·
Seek customer feedback on products
and services offered by the organization.
·
Provide daily Sales Reports.
Qualifications
·
Minimum of a Diploma preferably in
Sales & Marketing. A Degree is an added advantage.
·
Previous experience in direct sales
within banking, MFI, Insurance and related industries will be a definite
advantage.
·
Certificate of Good Conduct
·
Computer literate and proficient
Competencies and personal attributes
·
High levels of Integrity and
Professionalism
·
Self-driven, passionate about sales
and proven performance track record.
·
Good communication and customer
relationship skills.
How to Apply
Wealth Creation Officers (Group Lending)
Organizational overview
Musoni is the world’s first financial
institution to exclusively use mobile money. We aim to be one of the leading
providers of mobile microfinance through the use of efficient and seamless
technology.
Role summary
We are looking for suitable and
qualified individuals to fill the positions of Wealth Creation Officers (Group
Lending) in our various branches. The officers will be reporting to the Branch
Manager.
Responsibilities
·
Consistently grow the company’s
product portfolio by marketing to individuals and groups.
·
Develop plans for growth of the
product and identify suitable clients.
·
Conduct client education on the new
products features and requirements
·
Conduct loan appraisals and make
recommendations to the branch credit committee
·
Visit client business premises from
time to time during loan assessment and monitoring to ensure the quality of the
loan is maintained at the expected level
·
Participate in the setting of
personal product targets and work toward meeting the same
Qualifications
·
Diploma in business related
discipline from a recognized college.
·
A business related degree will be an
added advantage
·
At least 2 years of relevant
experience in Group Lending from Microfinance Bank.
Desired competencies and personal
attributes
·
Ability to work with numbers, conduct
analysis of information
·
Ability and willingness to follow up
clients personally and with a keen eye on both financial data
·
Ability to make sound judgment and
quick right decisions
·
Ability to build trust, value others,
communicate effectively and drive execution
·
Self-motivated and proven ability to
motivate others
·
Initiative, tact and maturity
How To Apply
Musoni Microfinance is an equal
opportunity employer.