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Microfinance Jobs in Nairobi, Kenya - MUSONI

Data Analyst

Organizational overview
Musoni is the world’s first financial institution to exclusively use mobile money. We aim to be the most efficient microfinance institution in Kenya by being cashless, paperless and data-driven to offer the best value, most flexible and most customer-oriented financial services in the market./p>
Role Summary

The successful candidate for this role will play a critical role in enabling Musoni Microfinance to better understand our clients’ financial needs and behaviors by converting data into insights that inform innovative, commercially viable solutions. As the Data Analyst you will be responsible for providing a full range of BI/analytics services from data curation to reporting and deep data analysis and insights to our business teams to help them make better data-driven decisions – from planning/forecasting, to operations and strategy. Beside developing models, you will be responsible for their documentation and the explanation of the results to peers and senior management. The individual should be passionate about transforming data for better business leverage and competitive differentiation and solving business problems.
·         Conduct end-to-end analysis that includes data gathering and requirements specification, analysis and presentations.
·         Analyze customer behavior and derive customer insights from a variety of data sources to inform business strategy.
·         Develop, iterate, and evaluate models for credit scorecards.
·         Build and interpret package and pricing experiments for our various financial products.
·         Analyze Musoni’s historical and current performance in the form of multi-dimensional reports and real time dashboards.
·         Break down financial, operational and customer data into various segments to do a detailed analysis and get an in-depth business insight.
·         Identify opportunities to develop forecasts, statistical models, and data-driven analyses to help the management in making data driven business decisions.
·         Collaborate with IT to maintain reporting environments and design new data warehousing strategies to meet business analytical needs.
·         Identify and reconcile various data integrity and consistency issues: investigate, document, and where possible, address differences, across operating and financial data sources for key measures.
·         Assist with implementation of data quality improvement processes and initiatives.<
·         Help maintain the integrity and security of the database(s).<
·         Hands-on experience in credit scorecard development and implementation, CRM analytics, Risk analytics or Big data credit scoring.
·         Advanced degree in a quantitative field (Statistics, Mathematics, Economics, etc.)
·         3+ years’ experience with managing full implementation lifecycle for delivery of BI and analytics solutions using data integration (ETL) and visualization tools (such as Power Bi, Tableau etc.) and working with statistical packages (R, SAS, Stata, MATLAB, etc.)
·         Excellent problem-solving skills with the ability to design algorithms, which may include data cleaning, data mining, data clustering and pattern recognition methodologies.
·         Experience in analytics presentation such as Dashboards.
·         Understanding of data protection principles are desired.
·         Experience in cloud-based solutions are an asset.
How to Apply

Direct Sales Agents
Organizational overview
Musoni is the world’s first financial institution to exclusively use mobile money. We aim to be one of the leading providers of mobile microfinance through the use of efficient and seamless technology.
Direct Sales Agent
Reporting to the Relationship Officer. The position holder’s key role is acquisition of new business at the same time ensuring quality customer service.
·         Deliver set Sales Targets in Loan disbursements and Quality Loan Book.
·         Provide Excellent Customer service at all times.
·         Actively participate in marketing campaigns to ensure clients are well informed of the product portfolio.

·         Seek customer feedback on products and services offered by the organization.
·         Provide daily Sales Reports.
·         Minimum of a Diploma preferably in Sales & Marketing. A Degree is an added advantage.
·         Previous experience in direct sales within banking, MFI, Insurance and related industries will be a definite advantage.
·         Certificate of Good Conduct
·         Computer literate and proficient
Competencies and personal attributes
·         High levels of Integrity and Professionalism
·         Self-driven, passionate about sales and proven performance track record.
·         Good communication and customer relationship skills.
How to Apply

Wealth Creation Officers (Group Lending)
Organizational overview
Musoni is the world’s first financial institution to exclusively use mobile money. We aim to be one of the leading providers of mobile microfinance through the use of efficient and seamless technology.
Role summary
We are looking for suitable and qualified individuals to fill the positions of Wealth Creation Officers (Group Lending) in our various branches. The officers will be reporting to the Branch Manager.
·         Consistently grow the company’s product portfolio by marketing to individuals and groups.
·         Develop plans for growth of the product and identify suitable clients.
·         Conduct client education on the new products features and requirements
·         Conduct loan appraisals and make recommendations to the branch credit committee
·         Visit client business premises from time to time during loan assessment and monitoring to ensure the quality of the loan is maintained at the expected level
·         Participate in the setting of personal product targets and work toward meeting the same
·         Diploma in business related discipline from a recognized college.
·         A business related degree will be an added advantage
·         At least 2 years of relevant experience in Group Lending from Microfinance Bank.
Desired competencies and personal attributes
·         Ability to work with numbers, conduct analysis of information
·         Ability and willingness to follow up clients personally and with a keen eye on both financial data
·         Ability to make sound judgment and quick right decisions
·         Ability to build trust, value others, communicate effectively and drive execution
·         Self-motivated and proven ability to motivate others
·         Initiative, tact and maturity
How To Apply
Musoni Microfinance is an equal opportunity employer.

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