Barclays Bank Jobs in Nairobi, Kenya

Senior Claims Officer- Pharmtech

 Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
To support the Head of Medical Claims in the Medical Department by providing operational support in the Medical Department processes. To process and settle insurance claims in a fast, fair and courteous manner to ensure customer satisfaction, company profitability and good corporate image
Key Responsibilities
Claims vetting and approval (90%)
·         Receiving and registering incoming claims
·         Claims adjudication
·         Analysing all patients’ claims (In terms of completeness and validity) and processing them for payment
·         Examining and confirming member benefits, entitlements and exclusions
·         Preparing member statements (on request) for clients regarding their policy benefit utilisation status
·         Preparing payment remittances and credit notes where applicable
·         Liaising with providers where there queries on the claims submitted
Customer service, provider negotiations and reconciliation (10%)
·         Handling customer queries (walk-in, phone & e-mail) in regards to claims and payments
·         Assist in reconciliation and attending reconciliation meetings with the providers
·         Review of provider’s charges and negotiating for better rates
How to Apply

SME Relationship Manager – Rift Valley/ Western
Location: Rift Valley/Western
Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).

Roles

·         To Manager and sustain relationship of Enterprise Banking customers, building long-term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.

·         The primary objective is to maximize sustainable risk-adjusted / EP portfolio contribution.
·         The jobholder will additionally be responsible for business development both with new customers and with his/her existing portfolio.
How to Apply

SME Relationship Manager – Nairobi
Location: Nairobi
Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).

Roles

·         To Manager and sustain relationship of Enterprise Banking customers, building long-term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.
·         The primary objective is to maximize sustainable risk-adjusted / EP portfolio contribution.
·         The jobholder will additionally be responsible for business development both with new customers and with his/her existing portfolio.
How to Apply

SME Relationship Manager – Kisumu
Location: Kisumu
Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).

Roles 

·         To Manager and sustain relationship of Enterprise Banking customers, building long-term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.
·         The primary objective is to maximize sustainable risk-adjusted / EP portfolio contribution.
·         The jobholder will additionally be responsible for business development both with new customers and with his/her existing portfolio.
How to Apply