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Recruitment by APA Insurance, Nairobi, Kenya

Business Developer

DEPARTMENT:  Business Development – Branches
REPORTS TO:   Business Service Team Supervisor
LOCATION:  Kisii Branch
Job Purpose:
This position is responsible for developing quotations, scrutinizing proposals, risk assessment and acceptance, renewal follow ups and policy documentation with the aim of enforcing effective credit control, delivery of set loss ratio and building and maintaining customer relationships.

Responsibilities

·         Sourcing and procuring of business in line with the set targets/budgets;
·         Addressing client/customer enquiries and feedback within the timelines stipulated in service charter and/or SLAs signed with respective clients;
·         Reviewing performance of risks through loss ratio reports for both new and existing business;
·         Supporting in premium collection;
·         Preparing weekly and monthly reports giving details of individual performance on business acquired/lost and feedback on market practices from customers;
·         Preparing quotations, policy documents, issue certificates and cover notes;
·         Sending renewal notices to clients and advise on changes in policy if any;
·         Participating in company CSR and brand building activities in liaison with other departments.

Qualifications

·         Bachelor’s degree in Insurance, Actuarial Science or Business related.
·         IIK Diploma or CII Diploma
·         4 years’ experience in the above job roles
·         Interpersonal and Communication skills

Administrative Assistant
REPORTS TO:  Branch Manager Eldoret
LOCATION:  Eldoret Branch
Job Purpose:
This position is responsible for responding to client queries, capturing new business submitted by the financial advisors within the branch, giving administration support to the unit managers and financial advisors on various activities and coordinating activities of the branches and head office.

Responsibilities

·         Vetting and processing data on proposal forms in the system within the stipulated TATs;
·         Responding to customer queries as per the customer service charter;
·         Processing and coding new financial advisors application forms in the system;
·         Facilitating the delivery of policy documents and receipts to the clients on time;
·         Providing administrative support to the sales team;
·         Preparing quotations in response to customers and agents request for policies;
·         Procuring and distributing stationary (marketing materials) to the sales team;
·         Registering and forwarding claims together with necessary documentation and following up on settlement;
·         Accounting for branch petty cash management and finance administrative issues in liaison with the branches accountant.

Qualifications

·         Bachelors/Diploma in Business Administration/Insurance or an equivalent.
·         CPA/ACCA is a must
·         At least 2 years relevant experience in a busy environment
Skills and Attributes
·         Customer service skills

·         Analytical skills
·         Team work skills
·         Financial/Accounting Skills

Assistant Accountant – Credit Control
DEPARTMENT: APAI – Finance
REPORTS TO: Credit Controller
LOCATION: Head Office
Job Purpose:
This role is responsible for reconciliation and distribution of customer statements, collection of premiums and reconciliation of the reinsurance accounts.

Responsibilities

·         Reconciling reinsurance accounts and collecting of agreed and/or outstanding premiums from the reinsurers;
·         Reconciling and collecting premiums from the intermediaries and direct clients;
·         Administrating bounced cheques including follow up of bank charges accrued and cheque replacement;
·         Uploading and reconciling medical data from Actisure to Orion;
·         Creating new accounts for intermediaries/hospital and medical providers in medical and/or general systems;
·         Computing agency commissions on a monthly basis and pay out following approval;
·         Facilitating the processing and approval of IPFs and following up with respective financiers on payment of the same;
·         Confirming premiums received before settlement of claims.

Qualifications

·         Bachelor’s degree in Finance, Accounting or any Business Related.
·         Professional Qualifications
·         CPA/ACCA
·         At least 2 year relevant experience
Skills and Attributes
·         Communication and Interpersonal skills
·         Numerical skills
·         Analytical skills


General Business Developer
DEPARTMENT: Business Development – General
REPORTS TO: Business Service Team Supervisor
LOCATION: City Center Branch
Job Purpose:
This position is responsible for developing quotations, scrutinizing proposals, risk assessment and acceptance, renewal follow ups and policy documentation with the aim of enforcing effective credit control, delivery of set loss ratio and building and maintaining customer relationships.

Responsibilities

·         Sourcing and procuring of business in line with the set targets/budgets;
·         Addressing client/customer enquiries and feedback within the timelines stipulated in service charter and/or SLAs signed with respective clients;
·         Reviewing performance of risks through loss ratio reports for both new and existing business;
·         Supporting in premium collection;
·         Preparing weekly and monthly reports giving details of individual performance on business acquired/lost and feedback on market practices from customers;
·         Preparing quotations, policy documents, issue certificates and cover notes;
·         Sending renewal notices to clients and advise on changes in policy if any;
·         Participating in company CSR and brand building activities in liaison with other departments.

Qualifications

·         Bachelor’s degree in Insurance, Actuarial Science or Business related.
·         Progress in IIK Diploma or CII Diploma
·         4 years’ experience in the above job roles
·         Interpersonal and Communication skills
How to Apply
Strong preference will be given to candidates with the above qualifications, skills and experience. If your career aspirations match this exciting opportunity, please submit your application through APA Insurance Career website before 9th September 2018.
Only shortlisted candidates will be contacted

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