Local Store Marketer
Country: Kenya
To assist the Graphic Designer to develop on-brand marketing
collateral and develop touch points for various media; online and offline as
required to support the business.
Key Responsibility
Key Responsibility
Qualifications
Key Responsibility
Qualifications
Key Responsibility
Planning and Reporting
Qualifications
Key Responsibility
Qualifications:
Key Responsibilities
Qualifications
Key Responsibility
Qualifications:
Key Responsibility
Key responsible
Qualifications
Key Responsibility
Regional Marketing &
Administration:
Qualifications:
Key Responsibility
Qualifications:
Roles and Responsibilities
Qualifications
Key Responsibility
Qualifications
Key Responsibilities
Qualifications
Key Responsibility
Qualifications
Key Responsibility
Requirements
Key Responsibility
Requirements
Country: Kenya
Java House is currently sourcing for a self-motivated and dynamic
individual to fill the position of local store marketer based in Nairobi.
Role:
Key Responsibility
Marketing Program Implementations:
·
Support execution of national marketing efforts and reinforce
national promotions with local store marketing activities
·
Supports Java House’s internal activities involved in increasing
restaurant involvement.
·
Obtain approval for all marketing plans from the Brand Manager
·
Follow through on all details of the marketing programs
·
Collaborates all engagements with the Brand Manager/Area Manager/
Branch Manager
Planning & Administration:
·
Analyze the restaurant’s current business position in the market
·
Evaluate the strengths and weaknesses of the restaurant’s current
LSM programs
·
Make recommendations on the restaurant marketing mix dependent on
consumer, competition and store characteristics
·
Plan and execute a 12 months LRM Plan for each restaurant and per
region
·
Evaluate each program upon completion to determine what went
smoothly and how things can be improved for the next campaign
·
Complete tracking reports and submit to Brand Manager/Marketing
Manager/Area Manager/Operations Manager on a weekly basis
Qualifications
·
A Bachelor’s degree in Marketing Communications or
related field
Functional Skills
·
Flexibility to travel
·
Driver’s License preferred
Key Competencies
·
Good computer skills, proficient in Word, Excel, and especially
PowerPoint
·
Good oral and written communication skills
·
Good organizational, time management and product management skills
·
Ability to multi-task to meet aggressive time schedules
·
Good problem-solving ability with vision and creativity
·
Good teamwork and collaboration skills, Social & digital media
fanatic
·
Excellent interpersonal skills and a competitive drive, wants to
dominate the competition
Relevant Experience
·
1 to 2 years of hospitality or retail marketing experience.
How to Apply
Graphic Design Internship
Country: Kenya
Java House is currently sourcing for a self-motivated and dynamic
individual to fill the position of graphic design intern based in Nairobi.
Role:
To assist the Graphic Designer to develop on-brand marketing
collateral and develop touch points for various media; online and offline as
required to support the business
Key Responsibility
·
Strengthen brand identity of Java House affiliate brands by
developing communication products that include digital media, reports,
publications, flyers, posters, etc.
·
Create concepts and ideas to visually communicate our brand and
goals
·
Partner with marketing team to design concepts for campaigns,
events and other special projects including mock-ups
·
Ensure content and design align with the house style and brand
·
Assist with production and editing of on-brand videography for
Java House affiliate brands
Qualifications
·
Education qualifications in graphic design, media
or related qualifications
·
Sharp sense of graphic design and digital media trends
·
Strong English writing and copywriting skills
·
Very good communicator
·
Excellent analytical skills to translate complex ideas into
aesthetically pleasing, understandable, attention-grabbing information
·
Flexibility to work on weekends, holidays and evenings where
necessary
·
Experience in graphic design and use of graphic design software a
must. You need to know how to use Microsoft Office Suite, Adobe Illustrator,
Adobe InDesign, Adobe Photoshop at an advanced level
·
Experience in multimedia, marketing, desktop design, journalism,
media and/or communication industry
How to Apply
Digital Marketing Internship
Country: Kenya
Java House is currently sourcing for a self-motivated and dynamic
individual to fill the position of Digital Marketing Intern based in Nairobi.
Role:
To assist the Digital Brand Manager in execution of digital
strategy and adoption of best practices to help all Java brands stay ahead of
the digital curve.
Key Responsibility
·
Execute, & measure various digital marketing and customer data
campaigns that utilize SEO, SEM, social, email, content marketing and paid
online marketing techniques that drive measurable inbound marketing results
·
Drive, plan and document a variety of web site builds that utilize
functional and technical best practices
·
Track and report digital marketing key performance indicators; and
identify, recommend, and execute improvements for optimizing strategy, budget
allocations, end-to-end customer experience (e.g. Funnels, inbound marketing,
lead nurturing, conversion/touch points), and additional web site improvements
·
Monitor Twitter, Facebook & other relevant sites and actively
participate in discussions across communities, social networks & blogs
·
Find the ‘food pulse’ of Africans and identify new ways to get the
JAVA experience in front of new customers
·
Spread #JavaLove through exciting blog & social web content
·
Identify and engage community advocates who are equally passionate
about our food and being saved from the depressing alternative
·
Develop engaging, creative & innovative content on all digital
platforms i.e. social media platforms, blog post and newsletter
·
Forming key relationships with influencers across the social media
platforms
·
Managing and facilitating social media communities by responding
to social media post and developing discussions
·
Ensuring brand consistency in social media messages
Qualifications
·
Background degree in marketing and/or
communications
·
Proficient in Microsoft office
·
Familiar with search engine optimization
·
Excellent copywriter
·
Organized, with ability to priorities time sensitive assignments
·
Creative and flexible
·
Strong communication skills
·
Strong analytical, communicating and interpersonal skills
·
Demonstrate passion for digital and brand marketing
·
Understand the dynamics around commercialization of digital
marketing
·
Minimum of 1 year experience in online marketing or social media
management
How to Apply
Communications, Events & Catering Coordinator
Country: Kenya
Java House is currently sourcing for a self-motivated and dynamic
individual to fill the position of Communications, Events & Catering
Coordinator based in Nairobi.
Role:
You will be responsible for developing and implementing Java
House’s communications plan, as well as organizing and supporting
catering/public events and internal/community engagement campaign.
Key Responsibility
Communications
·
Develop and implement communications goals and plans for Java
House Group in line with the marketing objectives
·
Creating materials, posters, and online communications, including
creating viral campaigns, videos and infographics as needed for both internal
and external publics
·
Stakeholder engagement through directed campaigns, partnerships
and events
·
Draft media releases, backgrounders, and manage other media
communications as needed
·
Contribute in supporting CSR and Java Foundation efforts as needed
·
Develop media and marketing strategies for Java Group events,
programs, and campaigns
·
Support website content design and maintenance (Word Press-based)
·
Writing, editing and distributing email communication, blog posts
and newsletters for target audiences in collaboration with the Digital
Marketing team
·
Support the management of Java’s social media presence
·
Plan and execute internal marketing initiatives in collaboration
with HR
Event Planning
·
Develop and manage the Catering and Events business portfolio
·
Plan and organize events with support from relevant departments
·
Establish and maintain relationships with partners, and event
organizers as needed
·
Manage event logistics and budgets
·
Coordinate volunteers and site personnel together with the
relevant teams
·
Act as a liaison between Marketing, Operations, Commissary and
other key Departments, ensuring all client requirements, facility policies, and
best practices are adhered to
Planning and Reporting
·
Gather consumer insights on catering needs and make
recommendations for improvement
·
Maintains accurate and up-to-date information on each event,
keeping the Sr. Manager and Operation Managers informed of adjustments and
revisions
·
Provide analysis and reports on events on a regular basis
Other Duties
·
Participate in and provide input into Java House Group overall
marketing planning and budgeting process in cooperation with the Brand and
Marketing and other staff
·
Administrative tasks related to communications and/or event
planning
·
Represent Java House at community events where necessary and
engage the public about our workshops and programs
·
Support the marketing needs as and when required
Qualifications
·
Working knowledge of the principles of the food and beverage
industry, services and equipment for a similar facility
·
Ability to prioritize multiple projects
·
Demonstrate problem-solving skills
·
Excellent organizational, communication, planning and
interpersonal skills
·
Good written and verbal skills
·
Professional presentation, appearance and work ethic
·
2 years of experience in communications and event planning
How to Apply
Customer Service Coordinator
Country: Kenya
Java House is currently sourcing for a self-motivated and dynamic
individual to fill the position of Customer Service Coordinator based in
Nairobi.
Role:
A customer service coordinator will act as a liaison, provide
product/services information and resolve any emerging problems that our
customers might face with accuracy and efficiency. The target is to ensure
excellent service standards, respond efficiently to customer inquiries and
maintain high customer satisfaction.
Key Responsibility
·
Provide accurate, valid and complete information to customers by
using the right methods/tools e.g tracker
·
Develop and maintain a positive client relationship by providing
routine follow-up customer service calls
·
Rectify problems, such as damages, shortages and non-conformance
to specifications
·
Respond to customer enquiries, providing turnaround within two
hours
·
Develop constructive and cooperative working relationships with
those on the team, as well as cross functionally
·
Follow communication procedures, procurement guidelines and
policies
·
Ensures proper filling and documentation of procurement documents
·
Note tacker in Procurement meetings
·
Monitor contractor performance, recommending contract
modifications when necessary.
·
Track the status of requisitions, contracts, and orders.
·
Contacting suppliers to schedule deliveries or to discuss shortages
or missed deliveries.
·
Any other duty assigned
Qualifications:
·
Diploma in Business Administration
·
2 years working experience in Customer Service (
FMCG environment will be an added advantage)
·
Should have interest in Restaurant or hospitality industry
·
Ability to work under minimal supervision
·
More than one year experience is service industry
Core Competencies:
·
High Integrity
·
Patience and work under pressure
·
Strong computer skills, proficient in Word, Excel, and especially
PowerPoint
·
Attention to detail
·
Clear communication skills
·
Ability to use positive language
·
Time management skills
How to Apply
ERP System Analyst
Country: Kenya
JAVA House is currently sourcing for a high calibre,
self-motivated and dynamic individual to fill the position of ERP Analyst based
in Nairobi.
ERP Analyst will provide support in the development and
maintenance of MS Dynamics NAV ERP for JAVA HOUSE. The ERP Analyst is also
expected to ensure optimal use of the ERP modules, and will also perform other
related duties as required.
Role
ERP Analyst will provide support in the development and
maintenance of MS Dynamics NAV ERP for JAVA HOUSE. The ERP Analyst is also
expected to ensure optimal use of the ERP modules, and will also perform other
related duties as required.
Key Responsibilities
·
Evaluate systems/business processes, procedures and performance
areas that need process improvements. Work closely with Vendors, ICT and
Program staff and other stakeholders to identify automation needs and assist in
defining ERP functional requirements.
·
Analyse the entire ERP/Application system (application, Database
and Operating System) performance to ensure optimal operational levels. Conduct
business user requirements analysis and specification.
·
Manage and support high performance, highly available and mission
critical ERP system and other core applications systems for the organization.
·
Provide User Support and train staff on the use of ERP systems
Modules
·
Identify and Evaluate necessary system performance and tuning
tools for pro-active resolution of system problems.
·
Explore new systems solutions to existing problems in liaison with
subject matter experts and give recommendation.
·
Undertake business application/ERP tests in controlled environment
before introduction of new solutions in the production environment.
·
Ensure standardization and documentation of Business systems,
support techniques, and adherence to defined IT processes in order to ensure
availability and reliability of systems and services.
·
Work with the systems implementation team/ developers to ensure
optimal Software/hardware sizing to application in order to guarantee service
availability and enhance performance.
·
Work with various Business Units (Finance/Commissary/Purchasing
& Operations) to ensure that business requirements are addressed by
Information system resources.
·
Developing, maintaining and monitoring procedures for all systems
pertaining to ERP & Core applications.
·
Identify utilization patterns and their effect on
operation/Systems availability and performance expectations.
·
Conduct continued analysis of the ERP by running systematic tests
at random intervals to confirm there are no bugs or security violations Control
and monitor all system operations that affect business.
·
Develop system reports & Act as a liaison between business and
external developers on ERP related issues.
Qualifications
·
Bachelor of Science Degree in Computer Science from
a recognized University
·
Vast practical and proven experience working with Microsoft
Dynamic Navision
·
Ability to enhance and develop MS Dynamics NAV modules will be an
added advantage
·
Certification in MS Dynamics NAV
·
Technical & functional knowledge in ERP
·
Certified Public Accountant certification will be added advantage.
·
IT Project Management and Business Process Analysis.
·
Skills in Applications Development (JavaScript, Java, Python, CSS,
PHP & JQuery)
·
Microsoft development skills (VB.Net, C/SIDE application language
& Microsoft Visual Studio Report)
·
Skills in application Development-analysis, design, Programming,
Testing and Deployment.
·
Skills in Database management system (DBMS ) ( MySQL, PostgreSQL
& SQL)
How to Apply
Human Resources Assistant
Country: Uganda
We’re currently seeking a human resource assistant to join our
team.
Role
Provide administrative support for the Human Resources Department,
including organization of HR record keeping system, internal communications,
and team administration organization.
Key Responsibility
·
Employee Records Management both electronically and in hard copy
for all staff of Java House Coffee Shop Uganda Limited. This must be regularly
filled and maintained
·
Tracking , updating and management of statutory information for
all staff – TIN, NSSF, IFD Numbers in addition to Food Handlers Certificates,
Medical Additions&Deletions, GPA Additions&Deletions, First Aid and
Fire Marshal Certificates and Employee of the Month Certificates
·
Support Staff confirmation, Disciplinary, promotion, and
separation processes including requisite HRMIS/SAGE/MANUAL management
·
Issuance of staff uniforms and safety gear to all staff and
maintaining reports on the same on a monthly basis
·
Liaise with staff in assigned branches to provide necessary HR
guidance as required
·
Assist in processing of Trainee Allowance ,i.e., confirmation of
days worked
·
Organize for Interview and call in candidates, Sit in Interviews,
Interview report and Summary, Regrets and On Boarding
·
To communicate to by sending Internal Job Adverts&Memos,
Effective&Communicating new entry, promotion/exits(In, Up&Out),Career
Clinics/Fairs, Surveys
·
Monitoring of SHE for respective branches on a Quarterly basis
·
Managing the medical scheme,GPA/WIBA Compensations
·
Assisting on Corporate Social Responsibility and Team Building
·
Monthly HR Report
·
Coordination of training with the Training Coordinator and the
Operations Manager
·
Assistance in procuring work permits for expatriates in
conjunction with the Legal team
·
Planning of induction programs (in Uganda or in diaspora
countries) for new staff or staff that are to be trained
·
Get accommodation for staff that have travelled from other
countries and ensure they have good working conditions as per the company
policies
Qualifications:
·
Bachelor’s degree in Human Resource Management or
related field
·
Knowledge of the labor legislation governing the labor market.
(OSHA, and Employment Act.)
·
A great communicator and listener
·
Broad knowledge and experience in recruitment, training and development
and performance management
·
Possess excellent problem-solving skills and team management
experience
·
Tactical focus, flexible & change maker
·
Strong attention to detail Self-starter and motivated to move
ahead without direct instruction Desirable qualifications, skills and abilities
·
Strong interpersonal skills with proven ability to work with
multidisciplinary teams.
·
Experience working with international companies
·
A team player who enjoys interacting with people of all levels in
a multicultural environment
·
A Minimum of 1 year experience in HRM
·
Flexible
·
Ability to effectively coordinate and handle employee issues
around the clock
Core Competencies:
·
Teamwork
·
Problem-Solving Skills and Conflict Management Skills
·
Trustworthiness and Confidentiality
·
Decision Making. Able to make effective and well thought decisions
·
Effective Communication with everyone at the workplace and also
external stakeholders
·
Ability to effectively plan and ensure work is done without
overlooking key functions (e.g. filing)
How to Apply
Procurement Assistant (Non-Food)
Country: Kenya
We’re looking for a Procurement Assistant to join our team.
Key Responsibility
·
Assist in accurate preparation of purchase requisitions and
purchase orders
·
Assist in preparing periodic procurement status reports in the
service category
·
Liaise with suppliers to ensure prompt and accurate delivery of
goods, services and equipment
·
Respond to vendors queries with reference to purchase orders
·
Stocking of required materials or items and maintain the stated
inventory level to prevent inventory gaps
·
Maintain records of purchases, pricing, and other important data
Qualifications:
·
Should be computer literate in MS suite
·
The person will have a working knowledge of Micros
·
Ability to work under pressure
·
Honesty and Integrity
·
Should be a good communicator
·
2 years of previous experience in procurement
·
Must have a Diploma in procurement or any other business related
course
·
Member of KISM
·
Knowledge of procurement procedures, quick learner and ability to
multi task
How to Apply
Driver
Country: Kenya
Location: Nyali
We’re looking for driver to be based in Nyali to join our team.
Role:
Driving company vehicles for goods and staffs transportation; and
documents delivery.
Key responsible
·
Collection of supplies and delivery of goods/documents to
designated locations.
·
Ensuring proper confirmation and documentation of goods in
transit.
·
Ensuring vehicle is always maintained in good condition by safe
driving and reporting maintenance issues on time.
·
Observing rules and regulation on motor vehicle handling when
driving.
·
Maintaining proper records by filing log books on attended site.
Qualifications
·
Must have a valid driving license with the relevant class
·
Must have at least a KCSE certificate with a minimum C grade
·
Minimum 5 years driving experience in a commercial set up
·
Knowledge on Traffic Rules and Regulations
·
Updated certificate of Good conduct
·
Letter of recommendation from the company worked
Skills
·
Good driving skills
·
Good written and verbal communication skills
·
Able to work under pressure and meet deadlines
·
Able to work well with other colleagues
·
Computer and mechanical Knowledge
How to Apply
Brand Marketer
Country: Kenya
We’re looking for a Brand Marketer to join our team.
Role:
Develop tactical drivers for all Java House brands, constantly
monitoring the external environment to ensure that the brand maximizes the
opportunity within a specified region. The Brand Marketer assists in brand
guardianship and alignment at branch and local community level. They will be
directly responsible for generating increased sales and guest counts through
in-house and local store marketing efforts as directed by the Senior Brand
Manager/Area Manager/ Restaurant Manager.
Key Responsibility
Marketing Program Implementations:
·
Support execution of national marketing efforts and reinforce
national promotions with local store marketing activities
·
Supports Java House’s internal activities involved in increasing
restaurant involvement
·
Initiate localized promotions and community campaigns
·
Conduct monthly brand audits at each branch and follow through
action plans
Regional Marketing &
Administration:
·
Analyze the restaurant’s current branch position in the market and
develop a local community map for each branch
·
Evaluate the strengths and weaknesses of the restaurant’s current
LSM programs
·
Make recommendations on the restaurant marketing mix dependent on
consumer, competition and store characteristics
·
Plan and execute a 12 months LRM Plan for each restaurant within
the area
·
Evaluate each program upon completion to determine what went
smoothly and how things can be improved for the next campaign & make
actionable recommendations
·
Complete tracking reports and submit to the Senior Brand
Manager/Head of Marketing/Branch Manager/Area Manager/Operations Manager on a
weekly basis
Communications & Alignment
·
Ensure regional campaigns are well briefed to the branches and
also support Local Store Marketers
·
Generate Agency and internal briefs for all local campaigns and
promotions
·
Generate report on regional campaign performance
·
Liaise with Multi-Unit & Branch Managers on campaign execution
·
Ensure all campaigns are duly signed off
Qualifications:
·
A bachelor’s degree in Marketing, Communications or
related field
·
2 to 3 years of hospitality or advertising (agency) experience.
·
Flexibility to travel
·
Driver’s License preferred
Core Competencies:
·
Good computer skills, proficient in Word, Excel, and especially
PowerPoint.
·
Good oral and written communication skills.
·
Good organizational, time management and product management
skills.
·
Ability to multi-task to meet aggressive time schedules.
·
Good problem-solving ability with vision and creativity.
·
Good teamwork and collaboration skills, Social & digital media
fanatic.
·
Excellent interpersonal skills and a competitive drive, wants to
dominate the competition.
·
Some local travel is required, including community involvement,
school visits, etc
How to Apply
Store Keeper
Country: Rwanda
We’re looking for a Store Keeper to join our team.
Role:
The storekeeper is directly responsible over the operations of the
specific store (ambient, cold, chilled, beverage, repair and maintenance,
capital) and effective allocation of resources to optimize warehouse
activities, including personnel, inventory to ensure effective stock control
and maintenance of the store in line with stock norms. The incumbent will also
be in charge in keeping accurate inventory balances and maintaining a safe work
environment in accordance with established policies and practices. The
storekeeper will also be responsible to maintain a good clientele with the user
departments and able to utilize his / her business savvy to precisely tally
customer orders.
Key Responsibility
·
Maintains the inventory at the specialized work area in order to
support warehouse, manufacturing and retail activities by ensuring visibility
of inventory status to the warehouse team
·
Monitors stocks, reorders and receives inventory at the warehouse
store and ensures they are of the correct specification, in order to ensure
availability of inventory
·
Inspect deliveries by checking of quantity and quality of items
brought in by the supplier for conformity or discrepancies and report / documentation
for a seamless return process
·
Putting stock away in accordance with the Company’s Quality
procedures (stock rotation)
·
Rotate stock and coordinate the disposal of surpluses within the
warehouse
·
Ensure adequate record keeping and manage all documentation to
confirm proper stock levels and maintain inventory control
·
Organizes and maintains the inventory floor area to ensure
efficient material storage and handling. He also maintains labeling systems on
the stock items
·
Restocking of items on the shelves and organization / general
arrangement of the store’s items
·
Pick, pack and marshalling of customers’ orders for delivery to
National Distribution Centre
·
Participation in monthly stock take process and performing
inventory audits at all warehouses, as required
·
Identification of non-performing stocks for an effective
utilization plan
·
Sorts and places materials or items on racks, shelves, or in bins
according to assigned inventory location
·
Checking the expiry of goods by ensuring FIFO and FEFO is adhered
to 100%
·
Issues material to customers and in current system based on
request specifications
·
Digitizes all manufacturing and retail work orders and warehouse
checklists
·
Performing ‘cyclic counts’ and routine stock checks at the
warehouse as required
·
Conducting and preparation of weekly Stock taking, stock reports
and reconciliation
·
Maintain high level of cleanliness and orderliness in the stores
Qualifications:
·
Certificate in Purchasing and Supplies
Management would be desirable
·
At least one year experience in storekeeping
·
Experience in a busy warehouse would be an added advantage
·
Experience of working in an FMCG environment
·
Excellent IT skills, analysis of financial data
·
Excellent English verbal and written skills
·
Physical ability to frequently lift and carry materials weighing
up to 25 pounds, and occasionally up to 50 pounds
Core Competencies:
·
Good computer skills: MS Excel, MS Word. These are required for
data analysis and report generation
·
Strong oral and written communication skills
·
Having good eye-hand-foot coordination
·
Ability to assess weights and judge distances and heights with a
good sense of balance
·
Ability to work in varying temperatures, depending upon season
·
Analytical mind with ability to make accurate mathematical
computations
·
Good analytical skills, able to determine probable root cause
·
Strong oral and written communication and organizational skills
·
Strong analytical skills, able to determine probable root cause
·
Ability to multi-task and prioritize among different tasks for
effective output
·
Ability to work under pressure situations
·
Enthusiastic team player, able to motivate the team when
challenging situations arise
·
Strong attention to detail, seeks out information that helps
deliver the section targets
·
Demonstrates strong safety awareness at all times
How to Apply
Refrigeration Technician III
Country: Kenya
We’re looking for Refrigeration Technician III to join our team.
Role:
The refrigeration technician (Grade 3) is responsible for
technical inspection, repair and servicing of machines, equipment and fixtures
in the locations assigned to him/her within the Java organization.
He/she is also responsible in providing technical knowhow, and
mentoring junior technicians. He/she will occasionally supervise others in
execution of maintenance activities.
Roles and Responsibilities
·
Carry out preventive and reactive maintenance of electrical
lighting and wiring systems and electrical equipment in Java locations
assigned, as indicated in the “Skills” section below, in order to ensure such
equipment is functional and safe for use by operators when required.
·
Carry out inspections of refrigeration equipment in order to
ascertain if they are functional and safe for use.
·
Carry out basic plumbing, masonry and carpentry repairs in Java
locations assigned.
·
Carry out maintenance-related activities that affect food safety
in assigned locations in order to eliminate food safety hazards.
·
Record activities carried out in required formats for future
reference.
·
Coordinate and manage other technical Java staff or external
contractors when assigned work projects, in order to execute maintenance
activities in assigned locations
·
Provide technical knowhow on maintenance, including
·
Training and mentoring junior technicians in technical skills
·
Troubleshooting faults that are beyond other technicians’ skill
level
Qualifications
·
Diploma in Refrigeration/Electrical/Mechanical Engineering from
a recognized institution of tertiary education.
·
at least 3 year’s practical experience as an electrical
maintenance technician
Skills:
·
Basic skills in repair of electrical single- and three-phase wiring,
lighting and socket circuits
·
Proficient in trouble-shooting, repair and servicing the following
equipment: Drinks chiller, chef base, chest freezer, upright standalone fridge,
deck-type fridge, under-counter fridge, display (grab-and-go) fridge, pastry
case, ice-cube maker, walk-in chiller-room, walk-in freezer room, split-type AC
units
·
Basic plumbing, masonry and carpentry skills
·
Good spoken English and Kiswahili language skills
·
Good written and spoken technical communication skills
Abilities:
·
Ability to work under pressure
·
Hardworking
·
Adaptable and flexible
·
Able to prioritize work efficiently
How to Apply
Financial Manager Property, Repairs & Maintenance
Country: Kenya
We’re looking for Financial Manager Property, Repairs &
Maintenance to join our team.
Role:
Complete Projects and Repairs & Maintenance financial
management and reporting, Cost budgeting and allocation. Contribute financial
assessment to the property department on the funding model (feasibility
studies) and manage the project financial administrative functions.
Key Responsibility
·
Review feasibility studies done by the property department
·
Proactive assessment of projects feasibility financial ratios and
key performance ratios and make recommendations
·
Prepare and manage Projects Capex budgets
·
Manage project transactions and reconciliations
·
Authorizations of project requisitions
·
Manage project funds and payments
·
Manage project asset tagging after store build
·
Capitalization of the project cost
·
Manage the fixed asset register for branches
·
Participate in the costing process
·
Review and sign off the Po’s and supplier invoices
·
Manage Repairs & Maintenance budgets
·
Manage Repairs & Maintenance cost allocations against budget
·
Manage Repairs & Maintenance department monthly financials
·
Interpret feasibility models and make recommendations
·
Demonstrate detailed knowledge of project costing and financial
management
·
Provide workable solutions to financial issues
·
Ability to work and interact with internal and external
stakeholders at all levels
Qualifications
·
Certified Public Accountant of Kenya ( CPA K)
·
Bachelor’s Degree with specialization in Accounting
/Commerce /Finance
·
Five years’ experience in financial reporting
·
Experience in property environment at a senior level position is
an added advantage
How to Apply
Loyalty Officer
Country: Kenya
We’re looking for Loyalty Officer to join our team.
Role:
Responsible for the end- to-end management of the Java House
loyalty program to unlock revenue growth opportunities through customer
engagement. This includes planning innovative solutions that will build
long-lasting emotional connections with our customers, telling our story,
redefining our business; and, of course, disrupting the market across our brand
portfolios.
Key Responsibilities
Planning & execution
·
Contributing to the development of the annual customer loyalty and
engagement plan
·
Working with the Digital Brand Manager to define end to end
engagement strategy, developing relevant and compelling propositions
·
Develop insights into guest needs, to drive guest- centric focus
that challenge existing ways of managing value
·
Develop tactics to improve customer experience, increase repeat
rate & focus on cross sale to generate more revenue.
·
Work closely with the innovation, brand strategy team and wider
customer marketing team to shape the design of customer value propositions,
commercial analysis and in-life phases
·
Driving engagement, building customer loyalty and ultimately
Customer Lifetime value
·
Responsible for supporting the day to day running of the loyalty
program infrastructure
·
Identifying and resolving issues that impact member experience and
sharing best practice
·
Continuously improve and innovate the customer loyalty program in
line with best-fit for the customers
·
Coming up with tactical design and communications initiatives to
attract and retain customers
·
Recommend new approach to database marketing programs to drive
enhanced revenue from existing customer base
Reporting
Responsible for overall performance of the Java house loyalty
program across the different customer segmentation.
Qualifications
·
A degree in Information Technology or digital
marketing
·
Entry level
·
A marketing background will be an advantage
·
Experience running customer loyalty schemes will be an added
advantage
·
Analytical skills, specifically in the areas of Financial and
Customer Data.
·
Ability to interpret complex data and use this information to
identify conclusion and course of action.
·
Ability to develop creative marketing solutions, campaigns and
propositions
How to Apply
Executive Assistant
Country: Kenya
We’re looking for an executive assistant to join our team.
Role:
Reporting directly to the CEO, this position will support and
enhance the CEO’s effectiveness by providing information management support;
representing the executive to others.
Key Responsibility
·
Produces information by transcribing, formatting, inputting,
editing, retrieving, copying, and transmitting text, data, and graphics.
·
Conserves executive’s time by reading, researching, and routing
correspondence; drafting letters and documents; collecting and analysing
information; initiating telecommunications.
·
Maintains executive’s appointment schedule by planning and
scheduling meetings, conferences, teleconferences, and travel.
·
Maintains customer confidence and protects operations by keeping
information confidential.
·
Completes projects by assigned.
·
Prepares reports by collecting and analysing information.
·
Secures information by completing data base backups.
·
Provides historical reference by developing and utilizing filing
and retrieval systems; recording meeting discussions.
·
Ensures operation of equipment by completing preventive
maintenance requirements; following manufacturer’s instructions;
troubleshooting malfunctions; calling for repairs; maintaining equipment
inventories; evaluating new equipment and techniques.
·
Maintains professional and technical knowledge by attending
educational workshops; reviewing professional publications; establishing
personal networks; participating in professional societies.
·
Contributes to team effort by accomplishing related results as
needed.
Qualifications
·
Writing Skills and Reporting Skills
·
Microsoft products including PowerPoint
·
Supply Management
·
Scheduling, Organization and Time Management skills
·
Presentation Skills
·
Travel and Logistics Organization
Abilities:
·
Communicate effectively, both verbally and in writing
·
Establish and maintain effective working relationships with the
CEO, other members of the leadership team, the Board and committee members
·
Prepare complex reports and records
·
Organize work and establish priorities, completing all projects in
a timely manner
·
Be flexible in work hours and assignments
·
Maintain confidentiality and conduct self with honesty and
integrity
·
Work independently, with a high level of dependability,
consistency and commitment
·
Maintain organized records and filing systems
·
Meet the physical demands of the position: sit and use manual
dexterity (typing, writing, filing, etc.) most of the time
·
At least 5 years’ experience as the Executive Assistant or Personal
Assistant to the CEO, COO or CFO in a large organization.
How to Apply
Food Innovation Manager
Country: Kenya
We’re looking for a Food innovation manager to join our team.
Role:
Integrating consumer insight, research, brand management,
Commissary (NPD) and all sector requirements, the role is to develop clear and
detailed product briefs to uncover insights and bring innovative solutions to
the market. The aim is to optimise consumer appeal and position all Java House
brands as leading edge in East Africa and beyond.
Key Responsibility
Innovation
·
Creating and leading a multi-year innovation pipeline for Java
House and its subsidiary brands including Commercial Innovation while
supporting brand strategies.
·
Identifying trends and insights that lead to the conceptualisation
of product ideas that will uniquely and competitively position Java House.
·
Work closely with a team of chefs and other related departments to
ensure all new products meet technical, price and production parameters.
·
Develop the food and beverage platforms for new concepts and
channels for all brands.
·
Drafting and signing off on product specifications and
documentation.
Business Interaction and Performance
·
Conceptualization of new products right through the seamless
transition to the brand team post launch and track year-one-in-market
performance.
·
Responsible for improving existing product offering and packaging
innovation to address Ever-Changing Consumer Demands.
·
Work closely with finance in delivering P&L, including Y1 and
ongoing volume forecasts, along with pricing and trade recommendations to
profitably win in the marketplace.
·
Drafting and updating company existing/New Product Development
procedures and ensuring that all staff are fully compliant.
·
Reporting on product performance on a regular basis.
Research and Development
·
Food Industry R&D activities and business performance leading
to improved business performance.
·
Presenting new products to potential customers through research
and co-creation groups.
Customer Interaction and Co-Creations
·
Be the key customer contact for all issues concerning product
innovations and outcomes (Business-Customer interface).
Communication and Team
·
Fostering an environment in which team members are motivated to
generate new ideas based around clear customer feedback.
·
Taking responsibility for successful handover of product to
process development staff
·
Contribute to all wider business perspectives from a food
innovation perspective.
Requirements
·
A food or business-related degree.
·
At least 5 years’ experience in the hospitality
industry preferably with 2-3 years exposure to product/marketing
innovation at mid-level management within the hospitality and or restaurant
industry. Exposure to brand management would be an added advantage. Previous
project management work experience would be an added advantage.
Skills:
·
Someone who is absolutely passionate about food and your role in
helping to develop new products.
·
Have some people management experience so that you can get the
best out of your team of technologists. This and your excellent communications
skills will also help when you’re dealing with other departments and also
suppliers and clients.
·
A methodical sort of person. You’ll enjoy working your way through
processes without taking short cuts making sure everything is always recorded
accurately.
·
Comfortable with deadlines and pressure and organised at all
times.
·
Proficiency working in Microsoft Word, Excel and PowerPoint.
Ability:
·
Spending time researching the market, watching what the
competition is up to and seeking out new ideas to keep your company ahead of
the game.
·
A lot of the work will be spent working in test kitchens or
factory floor areas so protective clothing will be as familiar as a business
suit.
·
A fair bit of travel is required in this job as you travel around
meeting with suppliers of ingredients and also the clients for whom you’re
developing the new products.
How to Apply
Procurement Internship
Country: Kenya
We’re looking for a Procurement Intern to join our team.
Role:
To support the Procurement Team in the daily operation of supply
chain management.
Key Responsibility
·
Liaising with the Central Stores and User departments to ensure
timely requisition of goods and service.
·
Helping Conduct regular and extensive market research.
·
Helping Source and evaluate quotations.
·
Helping generate LPOs and dispatching to suppliers.
·
Expedite orders and ensuring timely delivery.
·
Any other duty as may be assigned by the management.
Requirements
·
Diploma in Purchasing and Supplies Management
·
Must have minimum one year experience in a large company in a
similar position.
Skills
·
Has management and coordination skills and experience
·
Leadership and supervisory skills
·
Good communication skills
·
Good negotiation skills
·
Must be of high integrity.
How to Apply