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Receptionist Job in Nairobi, Kenya

Our Client, in the Insurance Industry seeks to recruit a Front Desk / Receptionist.

Contract Type: Permanent
Salary: Market Related
Location: Nairobi, Kenya
The main responsibility of the role is to provide support to the reception area by providing efficient services for the Company. You will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support.
As the first point contact for the entire company, this position requires a positive attitude, polished as well as professional appearance. This position will multi task a variety of front office activities.
The jobholder will be expected to demonstrate commitment and loyalty and perform all duties in accordance with the organization’s office routines and procedures, keeping in mind the overall business objectives.
Job Functions: Administration, Management
Industries: Insurance
Job Specification
Front Office Support
·         Welcoming guests to the company and direct them as appropriate
·         Answering incoming telephone calls, determine purpose of callers, and forwarding calls to appropriate personnel or department.
·         Taking and delivering messages or transferring calls when appropriate personnel are unavailable
·         Scheduling conference rooms
·         Assist Office manager with clerical duties to include faxing, scanning, copying and organizing files.
·         Assist Office manager in coordinating with vendors/suppliers for services offered.
·         Assists in typing of correspondence for various staff as may be requested.
·         Supporting the office manager in planning of institutional events and HR & administration driven initiatives such as staff parties as well as staff engagement activities.
·         Undertake any other duties as may be directed by the HR & Administration Unit and other departments within the organization.
Knowledge & Experience Required
·         Diploma in Office Administration/management or equivalent

·         Bachelors’ degree added advantage
·         2-3 years’ experience as a Corporate receptionist in a clerical/administrative role
·         Service industry experience an added advantage
·         Excellent communication and interpersonal skills
·         Excellent customer service skills and telephone etiquette
·         Familiarity in modern office communications systems
·         Good team player and have a pleasant personality
·         Well organized
·         Proficiency in standard office computer applications and databases such as; MS Office Word, Excel, PowerPoint and Internet.
·         Ability to speak fluently in English
·         Honest and high level of integrity
·         Attention to detail
·         Ability to work with minimum supervision
How to Apply
Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: with Front Desk/Receptionist on the Subject line

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