Watervale Investments Ltd
Vacancy: Talent Specialist
Vacancy: Talent Specialist
Location: Mombasa Rd. , Nairobi.
Who we are: Watervale is transforming Kenya’s furniture industry by putting
quality living within everyone’s reach. Joining us combines the stability of a
mid-sized company with the growth opportunity of a start-up.
Here’s what our team has accomplished
in the few years since our founding:
·
More than doubled in size each year,
growing from a start-up to mid-sized company
·
Reached hundreds of thousands of
Kenyan homes with our products
·
Supported the growth of over 200
micro and small businesses across the country
·
Attracted global investment to
continue fueling our growth and vision
What you’ll make happen:
We are looking for an individual with
an eye for talent. You will support organization-wide efforts in sourcing for
and retaining the best talent. An ideal fit will also enjoy the challenges of a
rapidly growing company.
You’ll take pride in helping a group
of general workers in our factory work better together in the morning and
training a group of new recruits on our values in the afternoon. You’ll be at
ease both interviewing a prospective candidate and walking a new senior manager
through their first hiring process.
The role in brief:
Managing the recruitment process
end-to-end
·
Identify great potential members of
our team through a variety of strategies – LinkedIn searches, leveraging our
existing networks and building new ones, direct outreach to prospective
candidates
·
Consider candidates for roles by
evaluating their skills and culture fit in-depth, using detailed interviews,
role plays and practical assessments
·
Support hiring managers in reviewing
responses and narrowing down the candidate pool toward the perfect fit
·
Accurately track the progress of all
applicants through our hiring pipeline, keeping everyone participating in the
hiring process in the loop
Management and Training of our staff
·
Ensure that all staff members receive
effective mentorship to promote career growth
·
Personally, lead training sessions
for staff members
·
Assess staff development and training
needs and support the creation of training programs
Team and Culture
·
Serve as a leader and role model to
the team at large. Live the Watervale values.
·
Lead diversity and inclusion work for
the Company.
Career growth: Watervale invests in building the capacity and skills within our
team. Your manager will invest significant time in your career development. We
provide constant, actionable feedback delivered through mentorship from the
management team.
Because of our rapid growth, we
constantly have new roles opening up and opportunities in many functions. This
results in fast career growth for those who are ready to take up the challenge.
As a dream candidate:
At Watervale Investments, we seek new
team members who are first and foremost eager to learn and grow in their roles.
We put less of an emphasis on formal qualifications and look carefully at
candidates’ abilities, experience and character.
Any candidate who feels they can
undertake the responsibilities above to a high standard is welcome to apply.
Candidates should demonstrate the following in their application materials:
·
Candidates with at least 3 years’
experience of finding, hiring and managing talent will have an advantage.
·
Believe in yourself. Our team is
growing quickly as we work to build a leading home interior brand for Africa’s
rising class. You should see yourself shaping the talent strategy of quickly
growing company.
·
Quality focus. Just getting the job
done is not enough for you. You set high standards and share them with the
team.
·
Knowledge of Kenya employment laws
·
Strong attention to details and
ability to deliver on assigned tasks with independence and little supervision
·
Strong professional references
demonstrating professional accomplishment and trustworthiness
·
Eagerness to join a young,
quickly-growing organization and team
Benefits: Competitive salary for junior management position, participation
in a private pension scheme, opportunity for advancement and coaching by the
company’s senior management.
Application Process
CLICK HERE to apply
online
Vacancy: Head of Customer Engagement
Job Location: Nairobi, Kenya
Who we are
Watervale is transforming Kenya’s
furniture industry to put quality living within everyone’s reach. Joining us
combines the growth and career development opportunities of a start-up with the
stability of a mid-sized company.
Here’s what our team has accomplished
in the few years since our founding:
·
More than doubled in size each year,
growing from a start-up to mid-sized company
·
Reached hundreds of thousands of
Kenyan homes with our products
·
Supported the growth of over 200
micro and small businesses across the country
·
Attracted global investment to
continue fuelling our growth and vision
What you’ll do
We’re looking to for a self-driven
and analytical leader to manage all customer-facing activities of our largest
business unit, from sales to product development.
You’ll be a strategically-oriented
professional who can ensure your team’s day to day operations are in line with
the company’s goals. You’ll have outstanding analytical ability and judgement,
identifying trends and weighing evidence to make major tactical decisions.
You’ll be an effective people
manager, eager to grow your team and develop the individuals who comprise it.
The role in
brief
Develop and lead a high performing
customer engagement team
·
Invest in building, coaching and
developing your team – hiring new members and growing responsibilities of
existing team members
·
Maintain a high-performance culture,
designing a motivating compensation policy and rewarding outstanding
accomplishment
·
Oversee the company’s customer
portfolio while driving expansion
·
Coordinate efficient prospecting and
customer management functions
·
Create an effective system to ensure
that the team collects accounts receivable on time
·
Work with management to design and
implement ideas and strategies to launch new products and break into new
segments
·
Propose and lead the implementation
of out-of-the-box marketing ideas to drive increased market penetration of
existing products lines
·
Directly manage the relationship with
key accounts in the portfolio
Implement and manage systems to
effectively track activities and sales
·
Find opportunities to develop and
improve systems, delegate responsibilities to enable the team to handle more
work with increasing complexity
·
Coordinate activities with the
operation and production teams ensuring smooth collaboration with the customer
engagement team and improve processes based on customers’ and other teams’
feedback
·
Inculcate a data-driven
decision-making culture
·
Effectively utilize customer
relationship management (CRM) and sales tracking platforms to ensure that the
customer engagement team operates efficiently and meets its targets
Manage our product portfolio and
ensure an efficient use of resources
·
Regularly update product weekly
consumption – keeping in mind previous stock out, seasonality and market trends
– to ensure that an optimal level of inventory is held
·
Liaise with supply chain team to ensure
timely reordering
·
Direct market research and offer
data-driven recommendations about new products and/or designs
·
Closely monitor market trends and
competitive landscape to define pricing strategy for each product category
Career growth
and compensation
You’ll join the leadership team of
one of East Africa’s most successful start-ups, playing a key role in our
growth toward a major enterprise. You’ll learn first-hand how a thriving
venture is operated, with opportunity to grow your skills and responsibilities
as your team and our company grow.
We believe this distinct experience
is the most valuable benefit we offer new leaders who join our team. In
addition to this, you’ll earn a competitive salary and benefits package
benchmarked against lean mid-sized companies. You’ll also be awarded stock
options, allowing you to participate in the value you create as a leader of our
team.
Qualifications
·
You are an out-of-the-box thinker and
enjoy coming up with creative ideas.
·
You are a strong leader, and you have
at least 3 years’ experience managing individuals across different functional
areas. You have a proven track record of motivating and developing your direct
reports.
·
You preferably have at least 2 years’
experience in leading a company’s business development strategy and a track
record of achievement in growing a company’s portfolio.
·
You have the ability to manage key
customers’ relationships in another organization and are effective at building,
maintaining and growing such relationships independently.
·
You have an entrepreneurial streak
and have drawn energy from working in a young company, start-up environment or
other environment of rapid growth and change. You enjoy working on multiple
diverse projects and tasks simultaneously.
·
You thrive when you are able to take
initiative, you are considered very self-managing and do best in an environment
where you are given high-level goals and take initiative to achieve them.
·
You are confident in your own ability
to perform and inspire others to perform, and you are eager to take on
responsibility for a key team within our company. You find the prospect of
being rewarded according to your ability to grow a team extremely motivating.
·
You have experience developing and
implementing management systems within an organization, and value the structure
and predictability they bring.
·
You possess a strong analytical
toolkit, and you frequently apply quantitative analysis to decision-making. You
can troubleshoot complex problems and offer ideas about possible
Watervale Investments is a young and
quickly-growing company serving Kenya’s furniture industry. Backed by European
and American investment, our mission is to make quality furniture more
available and affordable to millions of Kenyans. We offer an exciting, dynamic
working environment with opportunity for growth for our employees.
The Customer Engagement Officer role
will focus on developing and managing relationships with our customers. The
officer will be responsible for all aspects of ourcustomer relationships – from
customer acquisition to marketing new product lines to account management.
This is an excellent opportunity for
an early-career professional with strong customer relations and analytical
skills to take up a business-to-business engagement role.
The Customer Engagement Officer will
be based from our office on Mombasa Road, Duldul Business Park, but will travel
regularly within and outside Nairobi. Regular visitation to customer shops will
be an important part of the role. Candidates should therefore be comfortable with
significant travel and field work.
This is a long-term, salaried
position with the added opportunity of earning commissions from sales. Our
company is growing quickly and there are ample opportunities for professional
development and career growth for exceptional candidates.
Responsibilities
Account Management
·
Take responsibility for placing
orders according to credit rules and credit limit established by your
supervisor
·
Manage customers’ payment schedule
and ensure that customers adhere to credit limits
·
Build long-term relationships with
clients and service recurring order needs
·
Provide all customer support required
by the clients in your portfolio
Network Within the Industry and
Identify New Clients
·
Build and grow relationships within
the furniture manufacture industry
·
Use industry networks and other means
to generate new leads on an on-going basis
·
Develop a strong understanding of
competitors and competing products on the market
Present Products to Prospective
Customers
·
Pursue leads, research prospects and
make initial introductory calls
·
Make product presentations which show
an in-depth understanding of our products and the client’s needs
·
Offer recommendations to your
supervisor about creditworthiness of new customers
·
Close relationships and coordinate
orders with our warehouse
Qualifications,
Experience and Skills
·
A preference for 1-2 years’
experience in a role with sales or customer relations responsibilities
·
Furniture industry knowledge or
experience is a plus, but not a requirement
·
Extremely strong interpersonal skills
and success developing productive professional relationships
·
A mature professional who can
comfortably relate with business owners and senior purchasing managers
·
Strong analytical skills and
attention to detail—ability to analyze customer statements and proactively
identify and address issues with customer accounts
·
Proficient with Microsoft Word and
Excel
·
Eager to join a young,
quickly-growing organization and team
Application
Process
CLICK HERE to
apply online
Vacancy: Marketing Specialist aka Brand & Buzz Specialist – Moko
Location: Nairobi, Kenya
Who we are
Watervale is transforming Kenya’s
furniture industry to put quality living within everyone’s reach. Joining us
combines the stability of a mid-sized company with the growth opportunity of a
start-up. Here’s what our team has accomplished in the few years since our
founding:
·
More than doubled in size each year,
growing from a start-up to mid-sized company
·
Reached hundreds of thousands of
Kenyan homes with our products
·
Supported the growth of over 200
micro and small businesses across the country
·
Attracted global investment to
continue fuelling our growth and vision
We’re now launching a consumer line
of products under the Moko brand. Innovation, creativity, collaboration and
care lead everything we do at Moko. Starting with a pioneering collection of
mattresses and sofas, Moko’s goal is to change the way people experience their
everyday home.
What you’ll
make happen
Moko’s goal is to change the way
people experience their everyday home. We have an ambitious development
pipeline that spans mattresses to sofas with the goal of making our customers’
dream of leading a modern lifestyle a reality. We’re looking for a person who
will be responsible for building buzz around the brand and get people talking
about and buying Moko products.
The ideal Brand&Buzz Specialist
is great at coming up with innovative marketing ideas and bringing these ideas
to life: your passion in life is to propose new ideas and see them applied in
the real world.
They have the ability to create
marketing plans not only for the moment but for months to come. They are very
analytical and prefer to design implementation tests that allow to make
decision based on data. They have a good understanding of branding and
marketing and are excellent at managing multiple tasks at once: nothing drops
from their plate.
The job you
dream of
·
Be the creative force to help
establish Moko as the most creative space in the home and living space
·
Under the direction of the Head of
Brand and Product Development, lead the ideation, creation and implementation
of the marketing calendar for Moko Activities
·
Create a 360 degree marketing plan
for Moko i.e. offline, online, PR, traditional media, events and collaboration
with influencers
·
Translate the market research
insights into marketing ideas
·
Implement a clear test plan to
evaluate the results and returns on each marketing activity to be able to make
data-driven strategic decisions
·
Manage the digital marketing team and
create sync between Moko’s offline and online activities
·
Manage the digital team to optimize Moko’s
digital posts through a/b testing on our social media channels
·
Define the online and offline
customer buyer journey and manage our developers through the development of the
Moko website and showcase our mattresses and sofas on the website
·
Manage and work with our creative
team i.e. the creative director & freelance designers to define the brand
experiences for our customers e.g. nap station, home deliveries etc and produce
creative collateral e.g. supermarket booths, mattress labels, vehicle branding,
Moko uniforms etc.
·
Come with up with ideas for the
launch of the showroom and the sofas and bring these ideas to life
Career growth
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your
career development. We provide constant, actionable feedback delivered through
mentorship from the management team. Because of our rapid growth, we constantly
have new roles opening up and opportunities in many functions. This results in
fast career growth for those who are ready to take up the challenge.
As a dream
candidate:
·
You are a creative force and can come
up with innovative marketing ideas that push the envelope. You preferably have
an understanding of branding and how to to bring a brand to life
·
You have a passion to understand what
makes people click and what makes an experience with brand worth talking about
You are curious to translate that in real experiences for Moko’s customers
·
You are both a strategic planner and
an exceptional project manager who can bring your ideas to life on the ground
·
You are a great team player and can
work easily with people to get projects done
·
You are detail-oriented, plan well in
advance and can meet deadlines
·
You possess a strong analytical
toolkit, and you frequently apply quantitative analysis to decision-making
·
You pay extra attention to details in
everything you do without losing sight of the big picture and the goals that we
want to achieve
·
You have passion for training people
and growing your team
·
You thrive when you are able to take
initiative, you are considered very self-managing and do best in an environment
where you are given high-level goals and take initiative to achieve them
Application
Process
CLICK HERE to
apply online