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Recruitment in Aga Khan University Hospital, Nairobi

Aga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the only hospital in East Africa accredited by the Joint Commission International from USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 50 years

Applications are invited from appropriately qualified candidates for the following locum positions in the Debtors Section of the Finance Division:

Entitlement Officer
Ref No. 04/009
The Entitlement Officer will assist the Supervisor in the management of billing corporate guidelines (Entitlements) by ensuring correct and accurate mapping in the system. Claims vetting before dispatch and analysis of rejected claims to minimize the level of bad debts.
Key Responsibilities:
·         Participate in ensuring that all the billing points are updated on new / closed accounts, corporate clients administration guidelines on timely basis and they adhere to the same:
·         Opening/dosing of accounts as advised by relevant corporate clients and in line with the hospital guidelines on the same
·         Assisting in monitoring of invoice returns and taking appropriate action on clinical queries as per the set deadline;
·         Participate in Continuous Entitlements Education (CEE) for Clinical and non -clinical areas for excellent service delivery:
·         Assist in the coordination of renewal of corporate agreements and fulfillment of terms of the administration rules and guidelines from Corporate clients:
·         Maintenance of timely and accurate departmental reports e.g. accounts opened/closed, rejection rate: individual corporate performance, copay schedules, CME meeting minutes
·         Participate in preparation of all Institution and Financial audits to enable the Department to achieve its quality objectives;
·         Report any incidences regarding corporate credit management to the Supervisor;
·         Assist in the maintenance and monitoring of Master Register of Corporate accounts from inception to expiry timelines in order to hedge against provision of services to expired accounts
·         Diploma in Nursing or equivalent;
·         Kenya Certificate of Secondary Education (KCSE) with mean grade C or its equivalent;
·         Proficient in MS Office Suite;
·         Formal training in customer care or equivalent demonstrated experience;
·         A minimum of 1 (one) year experience in a busy claim vetting and assessment department;
·         A minimum of 1 (one) year exposure in clinical practice
·         In depth knowledge of medical abbreviations, medical terminologies, human anatomy and physiology
·         Excellent communication skills both written and oral;
·         Excellent customer service skills;
·         Good interpersonal skills: Ability to build relationships among team members;
·         Ability to work under pressure and meet stringent deadlines;

Medical Records Coder
Ref No: 04/10
The Medical Records Coder will review, analyze and code diagnostic and procedural information from the four admitting departments at AKUH and capture all in patient medical and mortality data for purposes of research storage and retrieval.
Key Responsibilities:
·         Code and index procedures (medical and surgical) using (ICD-10) and OPCS;
·         Analyse medical and mortality data and provide the same to the appropriate authorities when required;
·         Capture all morbidity and mortality data for diseases (all levels), using monthly surveillance report form (MOH 504) and forward the same to the Ministry of Health;
·         Facilitate audits including but not limited to internal or closed file audit
·         Liaise with Department of Infection Control and Ministry of Health to notify of any disease for eradication / elimination;
·         Collect and compile cancer and/or other data and provide the same to relevant authorities;
·         Maintain and update all required registers;
·         Retrieve coded data to facilitate research education and administrative planning.
Applicants must have a BSc in Health Science and diploma in Health Records and information Technology or any related field from KMTC or a recognized institution..
The successful candidate must be computer literate with accurate and efficient data entry skills and at least 3 years working experience in a similar position.
S/he should have in-depth knowledge for medical abbreviations, medical terminologies, human anatomy and physiology.

Senior Accounts Clerk (Manual Reconciliation)
Ref No: 04/011
The Senior Accounts Clerk (Manual Reconciliation) will be responsible for reconciling the corporate accounts and assisting the team Leader in the collection of debts.
Key Responsibilities:
·         Prepare reconciliation of corporate client accounts on a monthly basis;
·         Collect, verify, sort NHIF claims on daily basis as per NHIF requirements;
·         Process the claims through invoice tracking on a daily basis;
·         Passing of journal vouchers for claims ¡n wrong account, deposits not netting off and correction of errors;
·         Process all pending claims / returns for the week as per set procedures;
·         Calculate approved discounts as per accounts corporate agreements and pass journal entry;
·         Liaise with the dispatch team to ensure that all invoices and relevant attachments have been timely dispatched;
·         Assist the supervisor in debt collection for assigned accounts;
·         Maintain all the records, correspondences and approved journals.
·         Downloading statements of accounts for corporate and ensuring they are sent on time.
·         Reconcile scalar accounts as regularly allocated by the supervisors.
·         Generate reports on the collections from declined bills.
Applicants should have Bachelor of Commerce/CPA II or equivalent with a KCSE mean grade C plain.
The incumbent should have a minimum of three (3) years’ experience in a busy accounting/debt and credit management department.
S/he should be computer literate with excellent interpersonal, communication, organizational and customer service skills.

Senior Accounts Clerk (Dispatch)
Ref No: 04/012
The Senior Accounts Clerk (Dispatch) is responsible to ensure that all the invoices for services rendered on campus and in the outreach centers are dispatched within the set timelines.
Key Responsibilities:
·         Collect, verify, sort, and merge In Patient and Out Patient invoices;
·         Process the invoices and attachments for dispatch;
·         Deliver claims to the various corporate clients;
·         Prepare journal vouchers for bills as required;
·         Highlight discrepancies captured in in-Patient and Out-Patient claims.
·         Calculate approved discounts and generate reports as requested;
·         Maintain confidentiality and safe custody of the internal and external client documents.
·         Create accurate, timely and updated departmental reports
Applicants should have a Bachelor of Commerce / CPA II or equivalent with a minimum of 3 years’ experience in a busy accounting / debt and credit management department similar position.
S/he should be computer literate with excellent interpersonal, communication, organizational and customer service skills.
How to Apply:
Candidates meeting the above requirements are invited to email their application, curriculum vitae names of three referees and copies of certificates & testimonials, clearly indicating their current and expected remuneration to so as to reach not later than 6th May, 2018
Only short listed candidates will be contacted

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