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Massive Recruitment in Safaricom (Many Internship Vacancies)

User Experience/User Interface Specialist

Location: Nairobi,KE
Organization Name: Masoko
Department Description
We are pleased to announce the following vacancy in the E-Commerce Department within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description


Reporting to the Technology Head Ecommerce – Enterprise Business Unit, the position holder will be an advocate and representative of the people targeted as user, consumers or customers of our products. He/she will help everyone to focus on the Human.
They will help to create an understanding and empathy around user needs, stated and unstated, for the entire product team including designers, product managers, and engineers. They will do this by conducting primary research, exploring the behaviors and motivations of the users through methods like field visits, ethnography, surveys, usability testing, and logs analysis.
The research will contribute to building useful, usable, and delightful new products and features for people as well as continually innovating on existing products. The findings will be shared to inspire change at all stages of product development through written, in-person and visual presentations.

Responsibilities

·         Bring a strong understanding of both quantitative and qualitative methodologies, as well as best practices and core principles of great UX, ensuring that any user journey is an outstanding experience. Other things you will be doing
·         Lead a user-centered UX process for the team with focus on forming solutions that meet both business objectives and user needs for today, but be a visionary for the future
·         Research, understand and identify user needs, problem areas and opportunities and create a possible ideal future for them
·         Generate ideas and use ideation tools and techniques for creating strong solutions and possibilities
·         Decide on the best possible solution, creating user journeys, flows and wireframes
·         Apply visual design craft and polish for handover to engineering
·         Prototype to the required level of fidelity in Proto.io, Invision, Principle, Pixate, Framer, Pop, Keynote and other tools.
·         Organise and conduct user research and identify what works and what needs work
·         Prepare, conduct and present findings of usability testing
·         Give and receive feedback in regular design reviews as part of Innovation team
·         Contribute to the creation and sharing of UX documentation, brand/design standards,
·         Facilitate workshops involving key stakeholders, collaboratively producing the best solutions
·         Communicate and present your work and ideas in a clear and compelling way to Laymen, Peers and Executives

Requirements

·         5 years’ experience
·         Preferred Bachelor or Masters in Human Factors, Human-Computer Interaction, Psychology, Cognitive Science, Computer Science, Information systems or equivalent.
·         Extensive knowledge of usability and user experience research tools and qualitative techniques (e.g. heuristic reviews, benchmarking, card sorts, tree tests, lo-fidelity prototype testing, interviews, field research, usability testing, UI reviews).
·         A strong understanding of relevant technology and digital trends and research experience in multiple digital channels.
·         Strong analytical mindset and skills, specifically demonstrate excellent problem-solving skills.
·         Attention to detail
·         Ability to meet strict deadlines and work under pressure.
How to Apply

Senior Software Engineer Ecommerce
Location: Nairobi,KE
Organization Name: Masoko
Department Description
We are pleased to announce the following vacancy in the E-Commerce Department within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Technology Head Ecommerce – Enterprise Business Unit, the position holder will be responsible for architecting, designing, developing, deploying and supporting tools and solutions for E-commerce and our customers.
It will be your responsibility to help our team build scalable, highly available, reliable, secure deployments using an agile methodology.

Responsibilities

·         Architect, design, develop, maintain and support cloud software tools and software platforms for cloud applications deployment, observability and integration with third party tools and services.
·         Evaluate and improve existing cloud tools and solutions.
·         Provide team leadership as well as mentorship to other members of the organization.
·         Set direction and vision for tools and platforms.
·         Evaluate and develop plans and tasks using agile approach
·         Continuously improve the effectiveness of the development team through advancing the development pipeline, tools and software development practices.

Requirements

·         Degree in Engineering or a related discipline
·         Minimum of 7 years of relevant experience.
·         Proficient in various programming languages and frameworks, such as C, C++, Java, Ruby, Python and Django, Ruby on Rails, etc.
·         Android or iOS experience
·         Deep understanding of API design and core software design techniques
·         Technical understanding of both front-end and backend development
·         Big Data platform experience (Hadoop, Spark, etc.) preferred
How to Apply

Consumer Segment Internship
Location: Nairobi,KE
Organization Name: Consumer Business Unit
Department Description
We are pleased to announce the following Internship opportunity in the Consumer Segment Marketing Department within the Consumer Business Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Manager, Consumer Segment, the individual, with guidance from the manager, will provide support to the business under the Discerning Professional Segment in delivering the segment plan and segment metrics. Additionally, they will be responsible for ensuring theirs is collaboration in implementing the segment plans while working together with cross functional teams

Responsibilities

·         Maintain a pulse on the Discerning Professional segment, offering regular insight and information on segment trends, habits, culture and behavior that can inform segment plans and strategy
·         Collaborate with Sales, Customer care, Product & Services, Finance, Technology, Brand Experience, Marketing and key stakeholders to ensure successful implementation of segment plans
·         Support in developing segment implementation plans based off the over-arching segment strategy
·         Prepare and update documents for the propositions and plans within the Discerning Professionals Segment
·         Work together with the team to drive activations for the segment
·         Monitor and report on delivery of plans, KPIs and objectives.
·         Schedules activity and identifies resource needs, dependencies and synergies for implementation of plans

Requirements

·         Currently studying a degree in any Business related field from a reputable.
·         Excellent understanding of Safaricom products & services.
·         Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
·         Upbeat, Proactive, Confident, Energetic.
·         Interpersonal and communication skills
·         Attention to detail
·         Team player
·         Planner and organizer
·         Operational Excellence
NOTE THIS IS A 3 MONTH INTERNSHIP OPPORTUNITY
How to Apply


Benefits Realization Analyst
Location: Nairobi,KE
Organization Name: Project Management Office (PMO)
Department Description
We are pleased to announce the following vacancy in the Project Management Office – PMO Department within the CEO Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Benefits Realization Manager, the position holder will be compiling and providing Benefits Realization Management (BRM) reports and its influence on project success, project governance, and execution of the strategy both at the business unit and at the enterprise level.
They will provide sound financial input, analysis and reporting of the current and estimated project benefits and spends in relation to the overall business unit level Profit & Loss and cash flow estimates.

Responsibilities

·         To ensure proper application of Benefits Realization Management (BRM) strategy and framework (practices and procedures) throughout the organization to support project success;
·         To ensure that each project has its expected benefit outcomes clearly defined and quantified;
·         To ensure that the outcomes from each project create a measurable value to the organization and support the achievement of clearly defined business unit level strategic objectives;
·         To ensure that the expected costs, outputs, outcomes and benefits are described in the business case and approved at the beginning of the project;
·         To support the project Capital Expenditure (CAPEX) Governance Council decision making process by ensuring availability of the signed-off business cases;
·         To provide expertise in the Capital Budgeting techniques (Net Present Value and Internal Rate of Return etc.);
·         To support creation of the business case and detailed financial models;
·         To provide guidance and support to the business unit finance partners on the matters related to Capital Budgeting, Scenario building and complex financial analysis;
·         To provide BRM feedback tor business planning and improvement;
·         To ensure that the project costs and spends and the expected outputs and outcomes are frequently reviewed and realigned to the current expectations;
·         Supports Benefits Realization Manager to hold socialization sessions with the business unit leadership to review the periodic project outcomes and benefits To conduct socialization sessions with the business unit leadership to review the periodic project outcomes and benefits;
·         To brief the organizations’ top management regularly on the status of benefits achievement for the projects.

Requirements

·         Bachelor’s degree in a Business related field with majors in Finance and a Chartered Financial Analyst (CFA) Level 2 certification/CPA/ACCA Finalist.
·         Minimum 3 years of experience in the field of Financial analysis & or Business Management and / or Capital Budgeting preferably in the Telecom domain
·         Strong Financial aptitude
·         Building Relationships
·         Business Knowledge / Organizational Acumen
·         Self-starter, Initiative and Drive
·         Excellent communication (Oral and written) and stakeholder management skills;
·         Ability to lead end to end BRM (Benefits Realization Management) initiatives;
How to Apply


Resource Centre Internship
Location: Nairobi,KE
Organization Name: Acquisition, Capability and Talent Department
Department Description
We are pleased to announce the following Internship Opportunity in Talent Management and Capability within the Resources Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Officer Resource Center Operations, the position holder will provide support in the management of the resource center including acquisition, accessioning, processing, classifying, cataloguing and shelving of resource center materials. To provide resource center patrons with relevant information and services regarding current and future resources

Responsibilities

·         Manages the Resource Centre daily operations – acquisition, accessioning, classification, cataloguing
·         Display Management- Layout and organization of the collection on the shelves according to classification number
·         Circulation- Ensure safe and timely delivery and return of resources to the staff in outer offices and /or in field while monitoring costs
·         Library Resources and User Database maintenance
·         Resource Centre Reporting

Requirements

·         A currently Ongoing Undergraduate Student in Library Information Science from a recognized University
·         Experience in Library System management will be an added advantage
·         Good communication skills (written & spoken English)
·         Excellent organization skills
·         Team player
NOTE
Please note that this internship position will be based in Thika town
Note this is a 3 month internship opportunity
How to Apply


Project Manager
Location: Nairobi,KE
Organization Name: Project Management Office
Department Description
We are pleased to announce the following vacancy in the Project Management Office – PMO Department within the CEO Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Program Manager, the position holder will coordinate and manage the delivery of Complex Information, Communications and Technology solutions for Safaricom projects. This role will be responsible for kick off, execution, control and closure of projects.

Responsibilities

·         To develop a formal and comprehensive project plan by integrating and documenting project deliverables, acceptance criteria, processes, procedures, risks, and tasks to facilitate project execution, controlling, and closing processes;
·         To utilize tools and metrics to track and improve project performance – EPM, MS Project, Share point, Project Initiation Documents (Statement of works, Governance Structure, Communication plan, Risk Management Plan;
·         To enforce quality gates during the implementation of projects. This will involve stakeholder engagement, communication management and the use of the Enterprise Project Management (EPM) tool through the project life cycle until closure;
·         To implement the project plan by ensuring the execution of project activities and tasks to produce project deliverables;
·         To manage and escalate risks and issues appropriately through the project life cycle;
·         To implement changes to triple constraints in line with the defined change management process;
·         To ensure timely CAPEX Utilization & Receipting for all assigned projects.
·         To prepare and disseminate project reports and updates, governance meeting presentations in a timely manner;
·         To contribute to the project management knowledge base by sharing lessons learned, best practices, research, appropriately in order to improve the quality of project management services, build the capabilities of colleagues, and advance the profession;
·         To facilitate cooperation within our teams and with stakeholders in order to realize shared goals by encouraging collaborative problem solving, open communication, and teamwork;
·         To supervise, motivate and evaluate project resources performance on projects.

Requirements

·         Degree in ICT/Business Related field
·         Certificate in project planning/project management expertise or PRINCE 2 or PMP
·         2-3 years’ experience as an IT analyst in a busy IT environment
·         Experience as a project team member in a large project preferably an IT project
·         A good understanding of managing projects in a changing business environment
·         Experience in providing administrative and project support
How to Apply

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