Operations Coordinator Logistics
Duma Works is recruiting a Operations Coordinator for MEBS Global.
Established in 2011, the Kenya office is the hub for the East
Africa region Operations. Providing Freight forwarding and Relocations Services
to and from the region to a wide range of International companies and
customers, our operations are growing every year.
Responsibilities
Qualifications
Responsibilities
Qualifications
Responsibilities
Requirements
Duma Works is recruiting a Operations Coordinator for MEBS Global.
About The Company
MEBS Global provides a variety of in-country support and local
assistance as well as cargo transportation and logistics management services
with primary focus in emerging markets and conflict, post conflict environments
in the Middle East, Asia, and Africa.
About the role
As the Operations Coordinator, you will oversee operations follow
up and customer experience management for some of our key accounts. You will
ensure we continually offer great service to our clients and bring up client’s
feedback to management for corrective actions.
Responsibilities
·
Preparation and reviewing of quotes for the accounts
·
Drive the negotiations to attain the best rates from vendors
·
Running freight coordination operations in General Cargo and
Household goods.
·
Organizing deliveries and pickups, clearing operations along with
clearing agent, making sure of fast invoicing
and customer satisfaction.
and customer satisfaction.
·
Organizing booking with the shipping lines and airlines for all
outbound shipments, based on received rates.
·
Keeping the clients constantly updated on the status of their
shipments
·
Organizing regular meetings with the clients to get feedback and
understand ways to improve the service.
·
Consolidate information gathered and make recommendations to
management on improvement of the operations.
·
Responsible for managing front of the house operations – taking
client phone calls and walk-ins, and fielding
communications with vendors, prospective vendors, KRA/Customs…
communications with vendors, prospective vendors, KRA/Customs…
·
Occasionally extend your support to other functions aimed at
achieving the goals of the organization.
Qualifications
·
3-5 years of experience ideally from a shipping, logistics
background
·
You have experience in Relocation and Household goods operations
·
You have a track record of successfully managed client’s
experiences
·
You know how to communicate to stakeholders from diverse
geographic and socio-economic backgrounds
·
You have a vibrant personality and are a natural relationship
builder
·
You have outstanding organizational and coordination abilities
·
You have 2-3 years driving experience with valid BCE driving
licence.
·
Ability to plan, organize, prioritize and perform multiple tasks
in an orderly, efficient manner
·
You have excellent email writing skills, clear and concise while
still maintain a courteous expression
·
Proficient in MS Office (Word, Excel, Outlook, Power Point)
Competences
·
You are highly adaptable and will easily blend with our tight
team.
·
You are confident to express your thoughts and give
recommendations to management
·
You take a proactive approach in addressing new situations and
challenges
·
Are open and comfortable working in an open and transparent
culture, to receive feedback, positive or negative
·
Are excited to work in a dynamic organization that blends start up
and traditional approaches to management.
·
You are open to flexible working hours and at the same time
willing to stretch into longer working hours as per
job requirements.
job requirements.
Other information
·
This opportunity is based in Nairobi, Kenya. We will arrange a
3-month probation period with learning and performance objectives.
How to Apply
To apply online click here or
send your Cover Letter and detailed CV to apply@jobs.dumaworks.commarking
the subject as “3322”, Your Full name & Phone number e.g. 3322
Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your
application will not go through.
Deadline for receiving applications: Friday, 13 April 2018
N.B.
* You will receive a confirmation email and an alert to take a
basic screening test over SMS or online. The email with the test may not arrive
immediately. Please be patient. The email/SMS test will typically be 5-8
questions to help us understand your background. Regular SMS rates apply to the
test.
If you apply and don’t meet these minimum qualifications, we will
not be able to move forward with you application.
Sales & Marketing Manager
Duma Works is recruiting a Sales and Marketing Manager for KENIC.
KENIC is the entity charged with the management and the administration of the
dot ke Country Code Top-Level Domain (.ke ccTLD) name.
Overall Responsibilities
Sales and Marketing Manager’s work is to improve the
organization’s market position and achieve financial growth.He/She will define
the long-term organizational strategic goals, managing staff, builds\key
customer relationships, identify business opportunities,negotiates and closes
business deals. In addition, maintain extensive knowledge of current market
conditions.
Responsibilities
·
Identifies trendsetter ideas by researching industry and related
events, publications, and announcements; tracking individual registrars and
their accomplishments.
·
Locates or proposes potential business deals by contacting
potential partners through discovering and exploring opportunities.
·
Screens potential business deals by analyzing market strategies,
deal requirements, potential,and financials;
·
Develops negotiating strategies and positions by studying
integration of new venture with company strategies and operations; examining
risks and potentials; estimating partners’ needs and goals.
·
Meets marketing and sales financial objectives by forecasting
requirements; preparing an annual budget; scheduling expenditures; analyzing
variances; initiating corrective actions.
·
Closes new business deals by coordinating requirements by;
developing and negotiating agreements and integrating agreement requirements
with business operations.
·
Protects organization’s value by keeping information confidential.
·
Updates job knowledge by participating in educational
opportunities, reading professional publications, maintaining personal networks
and participating in professional organizations.
·
Work with technical staff and other internal colleagues to meet
customer needs.
·
Attend industry functions, such as association events and
conferences, and provide feedback and information on market and creative
trends.
·
Identify opportunities for campaigns, services, and distribution
channels that will lead to an increase in sales.
·
Using knowledge of the market and competitors, identify and
develop the company’s unique selling propositions and differentiators.
·
Submit weekly progress reports and ensure data is accurate.
·
Ensure that data is accurately entered and managed within the
company’s CRM or other sales management system.
·
Forecast sales targets and ensure they are met by the team.
·
Track and record activity on accounts and help to close deals to
meet these targets.
·
Work with marketing staff to ensure that prerequisites (like
prequalification or getting on a vendor list) are fulfilled within a timely
manner.
·
Ensure all team members represent the company in the best light.
·
Present business development training to marketing staff
·
Research and develop a thorough understanding of the company’s
people and capabilities.
·
Understand the company’s strategic goal and purpose so that will
continual to enhance the
·
company’s performance
·
Preparing, proposals, PowerPoint presentations and sales displays
·
Fundraising for KeNIC’s activities
Qualifications
·
Bachelors degree in marketing from a reputable institution
·
Minimum 5 years
·
Member in good standing of CIM or MSK
·
Strong communication skills and IT fluency
·
Creative talents and the ability to solve tough problems
·
In-depth knowledge of ICT industry and its current events
·
The ability to handle pressure and meet deadlines
·
Digital Marketing Experience
·
Networking and public speaking
·
People management
·
Marketing Concepts
·
Financial Planning and Strategy
How to Apply
To apply online click here or send
your Cover Letter and detailed CV to apply@jobs.dumaworks.commarking
the subject as “3320”, Your Full name & Phone number e.g. 3320 Barack
Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application
will not go through.
Deadline for receiving applications: Friday, 20 April 2018
N.B.
* You will receive a confirmation email and an alert to take a
basic screening test over SMS or online. The email with the test may not arrive
immediately. Please be patient. The email/SMS test will typically be 5-8
questions to help us understand your background. Regular SMS rates apply to the
test.
If you apply and don’t meet these minimum qualifications, we will
not be able to move forward with you application.
Credit Risk Analyst
Duma Works is recruiting a Credit Risk Analyst for one of our clients;
a fast growing credit financing company in Nairobi.
Description:
We are looking for a Credit Risk Analyst to join our team and help
support our scaling up. Our team is doing cutting edge work in the field of
Data Science and Machine Learning using unique data to give people in emerging
markets access to credit – something that they’ve never had before.
This role will have extensive experience in developing credit and
risk models in banking, finance, insurance, or similar. Our Credit Risk Analyst
will work directly with Credit, Technology, Collections, Fraud and Operations
Teams to develop and iterate models that promote our vision of providing
affordable access to credit to Kenyans.
Responsibilities
·
Supporting the Head of Credit Risk in monitoring the company’s
loan book portfolio in accordance with the credit policy.
·
Appraising credit applications for new clients being on-boarded,
as well as existing clients in compliance with credit policy guidelines.
·
Development and production of monthly / weekly / daily MI reports
to support the business across all aspects of performance and growth. Reviews
of these reports to spot and identify unusual performance and/or trends.
·
Conducting forensic analytics to understand and resolve analytical
problems and understand the most detailed levels of the business performance
Identify and propose improvements within the credit teams areas of focus:
scorecards, performance, credit policy, collections
Requirements
·
Local knowledge of credit landscape and challenges faced
·
Excellent command of MS Excel
·
Must be Proficient in Data analytics tools: SQL (preferably) / SAS
/ Python / R Business/ Statistics/ Computer Science/Degree or their equivalent
·
Outstanding Analytical skills
·
Highly entrepreneurial, comfortable with start-ups, ambiguity and
taking initiative
·
Excellent collaborator and team player
·
1-2 years’ experience in financial services, ideally with some
experience in credit risk
Preferred Skills
·
Credit Risk: Measuring credit risk and then developing financial
model templates aimed at determining, measuring and monitoring the credit risk.
·
Analysis and Numeracy: Proficient at performing analysis on sets
of accounts and financial reports. Being able to read and interpret balance
sheets, income statements and cash flow statements.
·
Analytical Skills: Recognizes areas of weaknesses requiring
improvements and makes recommendations to the management for consideration,
approval and implementation.
·
Operational Skills Understanding workflow, key controls and key
risks linked to various business processes
·
Prioritization and Decision-making: A successful track record in
setting priorities as well as strong problem-solving skills, which support and
enable sound decision-making.
How to Apply
Send your Cover Letter and detailed CV to apply@jobs.dumaworks.com marking
the subject as “3230”, Your Full name & Phone number e.g. 3230 Barack
Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application
will not go through.
Deadline for receiving applications: Friday, 20th April 2018
N.B.
* You will receive a confirmation email and an alert to take a
basic screening test over SMS or online. The email with the test may not arrive
immediately. Please be patient. The email/SMS test will typically be 5-8
questions to help us understand your background. Regular SMS rates apply to the
test.
If you apply and don’t meet these minimum qualifications, we will
not be able to move forward with you application.