Receptionist
Yandex Enterprises Limited is a firm
dealing with sales and marketing of construction and building materials.
Responsibilities
·
Greet, register, and assign rooms to
guests
·
Assist in bookings and reservations
·
Operate the switchboard
·
Attend to all routes of room
bookings, such as online, phone, and in person.
·
Maintain orderliness and cleanliness
at the front area
·
Answer telephonic and in-person
queries related to the hotel services and resolved any issues
·
Process guests’ check ins and outs
·
Prepare and complete room and
restaurant bills
·
Assist guests’ in storing valuables
in secure deposit box
·
Liaise with other departments of
hotel
·
Handle payments through cash, cheques
and credit cards
Qualifications
·
A diploma in Business Management
·
Must have previous experience in the
hospitality industry, preferably as a receptionist
·
Excellent Communication skills
·
Good Customer service skills
·
Good interpersonal skills.
·
Must be orderly.
·
Ability to multi-task.
·
Good crisis management skills
How to Apply
