Elysian Resort Runda is a new 3 star
residential conferencing facility located in Runda, Nairobi.
The Resort is looking to hire a full
time Head of IT.
Job Purpose: To maintain highest possible standards of IT and hotel operating systems that will enable the business to flow seamlessly; Provide day to day support to all IT systems, business systems, office systems, computer networks Audio visual and telephony systems throughout the hotel.
Job Purpose: To maintain highest possible standards of IT and hotel operating systems that will enable the business to flow seamlessly; Provide day to day support to all IT systems, business systems, office systems, computer networks Audio visual and telephony systems throughout the hotel.
Responsibilities:
·
Take
a leadership role in the establishment of project scope, technical strategy,
cost, budget and staff support requirements with new IT initiatives.
·
Prepare
Policy & Procedures for the IT Department and for the user department
·
Co-ordinate
vendors for guest Internet, Property Management Systems - PMS, Point of Sale -
POS, IPTV, Telephony systems and other software vendors.
·
Oversee
and handle network configuration, Servers, Workstations, Networking equipment,
PABX, email accounts, and also support for the underlying server/desktop
infrastructure.
·
Managing
Disaster Recovery Process and ensuring regular daily backup is taken.
·
Anti-virus
setup and day to day support.
·
Plan,
assign and take the report from the IT team.
·
Identify
and implement solutions to user challenges and concerns associated with the use
of personal computer equipment.
·
Ensure
that policies and procedure relating to PCI compliance are updated.
·
Maintain
a system error / progress log book and deals with reported problems.
·
Ensure
that IT Audit points are implemented as per relevant Standard operating
Procedures.
·
Monitor
and maintain proper inventory of hardware and software license.
·
Aware
of IT Security Policies and ensure implementation through regular staff
training.
·
Be
updated with latest hotel technology and security risks on a regular basis.
·
Able
to perform other IT or Systems related task assigned by the management.
·
Responsible
for the maintenance and use-age of audio-visual equipment in the conference
rooms including translation equipment.
·
Together
with the a designated person from marketing, update the website
Qualifications for the Head of IT Job
·
Should
have a Degree or Diploma in Information Technology. Along with in-depth
knowledge of Microsoft Operating systems, Microsoft or Cisco
certification. Applicable Microsoft certifications: MCSA, MCTS or MCITP
for Windows Server, MCDST for workstations.
·
Experience
with these Hospitality related applications and or systems (Fidelio; Opera;
Micros; PMS, POS, Key card, PBX, Voice mail).
·
Should
have a minimum of five (5) years of experience in hospitality operations, and
IT support roles. Along with minimum of two (2) years of Supervisory /
managerial experience
The Resort is looking to hire a full time Head of Marketing.
Job Purpose: The Head of Marketing’s role is to maximize revenue through the development of sales and marketing strategies that appeal to the market.
Responsibilities:
·
Responsible for the performance of
the sales and marketing as well as the reservations team
·
Set room sales targets for his/her
team and ensures that they are met
·
Contribute to and develop marketing
plans and strategies;
·
Create a focus to new markets
·
Propose new products for
emerging markets
·
Manage marketing and related budgets;
·
Manage and evaluate marketing
campaigns;
·
Monitor competitor activity;
·
Liaise and network with a range of
stakeholders including customers, colleagues, suppliers and partner
organisations;
·
Communicate with target audiences and
manages customer relationships;
·
Source advertising opportunities and
places advert in the press - local, regional, national and specialist
publications - or on the radio, depending on the organisation and the campaign;
·
Media tracks and evaluate
effectiveness of media campaigns
·
Manage the production of marketing
materials, including leaflets, posters, flyers, newsletters, e-newsletters etc;
·
Liaise with designers and printers
and arrange for effective distribution of marketing materials;
·
Organise Photo shoots;
·
Maintain and update customer
databases;
·
Organise and participate events such
as fam trips, industry conferences, seminars, receptions and exhibitions;
·
Conduct market research and market
intelligence
·
Support the Manager Operations and
other colleagues
·
Liaise with Advertising and PR
Agencies
Qualifications for the head of marketing job
·
Should have a degree in Social
Sciences and additional professional courses in Marketing, advertising, sales
and communications.
·
A Hotel Management Diploma will be an
added advantage
·
At least 4 years work experience in a
similar position in a large hotel.
The
Resort is looking to hire a full time,Maintenance
Supervisor for the facility
Job Purpose: To provide a healthy work environment and ensure the safety of guests and staff and inculcate a culture that puts health and safety at the fore of all hotel operations.
Responsibilities:
Job Purpose: To provide a healthy work environment and ensure the safety of guests and staff and inculcate a culture that puts health and safety at the fore of all hotel operations.
Responsibilities:
·
Provide a safe working environment in
compliance with NEMA and labour laws
·
Responsible for accident prevention
programmes
·
Responsible for developing and
coordinating annual preventive maintenance schedules for hotel
machinery and equipment
·
Coordinate general cleaning
programmes/ hotel room care programmes so that guest satisfaction goals are
attained (in conjunction with the housekeeper)
·
Audit cleanliness and functionality
of the room from a maintenance perspective – identify faults and ensures
standards are kept
·
Responsible for training fire
evacuation teams, first aid teams and for conducting periodical fire drills in
the hotel
Qualifications
for the Maintenance Job
·
Should have a polytechnic
diploma in Building/ mechanical engineering or its equivalent
·
Should be well-trained in plumbing
and electrical work
·
Should be physically fit enough to
lift and carry at least 40 lbs., and able to stand and walk over extensive time
periods
·
At least 4 years work experience in a
similar position in a large hotel.
The
Resort is looking to hire a full time General Manager.
Job
Purpose: To provide overall leadership,
guidance and direction to the operations team as it strives to provide the
highest quality of standards and services; be responsible for the overall
success of the establishment, meeting or exceeding planed objectives for
revenue and profitability; and ensuring guest satisfaction and product quality
standards are met.
The
General Manager will also manage all areas of the establishment in accordance
with the hospitality standards to achieve a hospitable environment of superior
guest service and product quality.
Responsibilities:
Responsibilities:
·
Plan and organise Accommodation
(Front Office, Housekeeping, Laundry & back office), F&B
(kitchen, restaurant, bars, coffee shop, pool area, room service),
Conferencing and other operational areas ;
·
Develop and manage budgets and
financial plans as well as controls expenditure in the above outlets;
·
Maintain statistical and financial
records; Management Information
·
Set and achieve sales and profit
targets;
·
Analyse sales figures and devises marketing
and revenue management strategies;
·
Assist the HR Manager in recruiting,
training and monitoring staff;
·
Plan work schedules for senior
staff;
·
Is accessible to customers and
dealing with customer complaints and comments;
·
Address hotel problems
·
Ensure events and conferences run
smoothly;
·
Supervise maintenance, supplies,
renovations and furnishings;
·
Jointly with the Board, deals with
contractors and suppliers;
·
Ensure safety & security of the
establishment is full proof;
·
Carry out inspections of property and
services;
·
Ensure compliance with licensing
laws, health and safety and other statutory regulations
Qualifications
for the General Manager Job
·
Should have a Degree in
Hotel Management from a recognized University or a Diploma from Kenya Utalii
College
·
Should have experience with several
hotel operating systems (Fidelio; Opera; Micros; POS)
·
Should have at least 4 years work
experience in a similar position in a large hotel.
·
Exposure in a managerial position in
a 5 star establishment or international exposure will be an added advantage.
·
Has the ability to interpreted
financial records and use the same in decision making
The
Resort is looking to hire a full time Head of Finance for the
facility
Job Purpose: Ensures the safety of the Establishment’s financial resources by tracking every transaction in the hotel to make sure that all incoming and outgoing money is accurately recorded and handled.
Job Purpose: Ensures the safety of the Establishment’s financial resources by tracking every transaction in the hotel to make sure that all incoming and outgoing money is accurately recorded and handled.
S/He
also prepares all the hotels accounts and internally audits the hotel services
to ensure outstanding guest service and profitability of the hotel
Responsibilities:
Responsibilities:
·
Ensure that guests have the
best possible experience by handling efficiently billing related disputes
·
Verify end of day sales readings by
the Night auditor and highlight any discrepancies
·
Represent the finance department in
Heads of department meetings
·
Prepare and administer the
payroll
·
Produce an accurate set of month-end
accounts, with comparisons to forecasts and previous periods
·
Prepare profit and loss accounts and
the balance sheet for senior management, and for Board meetings
·
Assist in preparing budgets and
business planning, including projected room revenue
·
Reconcile monthly bank statements
·
Ensure legislation is followed
regarding all statutory deductions VAT and PAYE
·
Chase late payments, report bad debts
and keep a careful eye on the cash flow
·
Responsible for efficiently handing
accounts payable
·
Oversight the general cashier’s
activities, the storekeeper and controllers activities
Qualifications
for the head of finance Job
·
Should have A Bachelor of
Commerce - Accounting
·
Have CPA Packages (CPA K)
·
Have knowledge of Hospitality Finance
Packages
·
At least 4 years work experience in a
similar position in a large hotel.
The
Resort is looking to hire a full time Hotel Chef.
Job Purpose: Provides leadership and direction in a fast paced, and stressful food production process with the aim of producing creative, quality food items that meet customer expectations.
Responsibilities:
Job Purpose: Provides leadership and direction in a fast paced, and stressful food production process with the aim of producing creative, quality food items that meet customer expectations.
Responsibilities:
·
Direct, supervise and coordinate all
culinary-related processes.
·
Estimate food consumption, monitor
the food inventory and orders supplies accordingly.
·
Prepare and price the restaurant
menu, develop new recipe ideas and select items for cooking.
·
Participate in planning events
·
Provide on-the-job training and
culinary demonstrations.
·
Provide leadership in establishing
high-quality standards in all kitchen operations
·
Ensure the kitchen is compliant with
the regulatory requirements for food handling, sanitation and safety.
·
Maintain a low food cost
·
Manages stock levels of all items in
refrigeration
Qualifications
for the Chef Job
·
Should have excellent culinary
skills and an in-depth knowledge of the various processes of food control and
food handling, labour cost control, menu design, development and pricing
·
Should have a Diploma in culinary
skills from a reputable hotel.
·
A Certificate in managerial course
programme(s) will be an added advantage
·
Should be in tune with the most
current trends and tastes of international hotel guests
·
At least 4 years work experience as a
Chef in a medium sized hotel or as a Sous Chef in a large hotel
How
to Apply:
Qualified
applicants to send their applications to reach the undersigned email on or
before 30th October, 2017
Email: recruitment@impact-by-design.com