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Hotel Jobs in Nairobi - Elysian Resort, Runda

Elysian Resort Runda is a new 3 star residential conferencing facility located in Runda, Nairobi. 

The Resort is looking to hire a full time Head of IT.

Job Purpose: To maintain highest possible standards of IT and hotel operating systems that will enable the business to flow seamlessly; Provide day to day support to all IT systems, business systems, office systems, computer networks Audio visual and telephony systems throughout the hotel.

Additionally, organize or facilitate user training and support of all property/site systems, network enhancements, hardware and software support as well as maintain inventory of all hardware products and software licenses, and review maintenance agreements
 

Responsibilities:
·                     Take a leadership role in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
·                     Prepare Policy & Procedures for the IT Department and for the user department
·                     Co-ordinate vendors for guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.
·                     Oversee and handle network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
·                     Managing Disaster Recovery Process and ensuring regular daily backup is taken.
·                     Anti-virus setup and day to day support.
·                     Plan, assign and take the report from the IT team.
·                     Identify and implement solutions to user challenges and concerns associated with the use of personal computer equipment.
·                     Ensure that policies and procedure relating to PCI compliance are updated.
·                     Maintain a system error / progress log book and deals with reported problems.
·                     Ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
·                     Monitor and maintain proper inventory of hardware and software license.
·                     Aware of IT Security Policies and ensure implementation through regular staff training.
·                     Be updated with latest hotel technology and security risks on a regular basis.
·                     Able to perform other IT or Systems related task assigned by the management.
·                     Responsible for the maintenance and use-age of audio-visual equipment in the conference rooms including translation equipment.
·                     Together with the a designated person from marketing, update the website
Qualifications for the Head of IT Job
·                     Should have a Degree or Diploma in Information Technology. Along with in-depth knowledge of Microsoft Operating systems, Microsoft or Cisco certification.  Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.
·                     Experience with these Hospitality related applications and or systems (Fidelio; Opera; Micros; PMS, POS, Key card, PBX, Voice mail).
·                     Should have a minimum of five (5) years of experience in hospitality operations, and IT support roles. Along with minimum of two (2) years of Supervisory / managerial experience


The Resort is looking to hire a full time 
Head of Marketing.

Job Purpose: The Head of Marketing’s role is to maximize revenue through the development of sales and marketing strategies that appeal to the market.

Responsibilities:
·                     Responsible for the performance of the sales and marketing as well as the reservations team
·                     Set room sales targets for his/her team and ensures that they are met
·                     Contribute to and develop marketing plans and strategies;
·                     Create a focus to new markets
·                     Propose new products  for emerging markets
·                     Manage marketing and related budgets;
·                     Manage and evaluate marketing campaigns;
·                     Monitor competitor activity;
·                     Liaise and network with a range of stakeholders including customers, colleagues, suppliers and partner organisations;
·                     Communicate with target audiences and manages customer relationships;
·                     Source advertising opportunities and places advert in the press - local, regional, national and specialist publications - or on the radio, depending on the organisation and the campaign;
·                     Media tracks and evaluate effectiveness of media campaigns
·                     Manage the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters etc;
·                     Liaise with designers and printers and arrange for effective distribution of marketing materials;
·                     Organise Photo shoots;
·                     Maintain and update customer databases;
·                     Organise and participate events such as fam trips, industry conferences, seminars, receptions and exhibitions;
·                     Conduct market research and market intelligence
·                     Support the Manager Operations and other colleagues
·                     Liaise with Advertising and PR Agencies
Qualifications for the head of marketing job
·                     Should have a degree in Social Sciences and additional professional courses in Marketing, advertising, sales and communications.
·                     A Hotel Management Diploma will be an added advantage
·                     At least 4 years work experience in a similar position in a large hotel.


The Resort is looking to hire a full time,Maintenance Supervisor for the facility

Job Purpose: To provide a healthy work environment and ensure the safety of guests and staff and inculcate a culture that puts health and safety at the fore of all hotel operations.

Responsibilities:
·                     Provide a safe working environment in compliance with NEMA and labour laws
·                     Responsible for accident prevention programmes
·                     Responsible for developing and coordinating  annual  preventive maintenance schedules for hotel machinery and equipment
·                     Coordinate  general cleaning programmes/ hotel room care programmes so that guest satisfaction goals are attained (in conjunction with the housekeeper)
·                     Audit cleanliness and functionality of the room from a maintenance perspective – identify faults and ensures standards are kept
·                     Responsible for training fire evacuation teams, first aid teams and for conducting periodical fire drills in the hotel
Qualifications for the Maintenance Job
·                     Should  have a polytechnic diploma in Building/ mechanical  engineering  or its equivalent 
·                     Should be well-trained in plumbing and electrical work
·                     Should be physically fit enough to lift and carry at least 40 lbs., and able to stand and walk over extensive time periods
·                     At least 4 years work experience in a similar position in a large hotel.

The Resort is looking to hire a full time General Manager.
 
Job Purpose: To provide overall leadership, guidance and direction to the operations team as it strives to provide the highest quality of standards and services; be responsible for the overall success of the establishment, meeting or exceeding planed objectives for revenue and profitability; and ensuring guest satisfaction and product quality standards are met. 


The General Manager will also manage all areas of the establishment in accordance with the hospitality standards to achieve a hospitable environment of superior guest service and product quality.

Responsibilities:
·                     Plan and organise Accommodation (Front Office, Housekeeping, Laundry & back office),  F&B (kitchen, restaurant, bars, coffee shop,  pool area, room service), Conferencing and other operational areas ;
·                     Develop and manage budgets and financial plans as well as controls expenditure in the above outlets;
·                     Maintain statistical and financial records; Management Information
·                     Set and achieve sales and profit targets;
·                     Analyse sales figures and devises marketing and revenue management strategies;
·                     Assist the HR Manager in recruiting, training and monitoring staff;
·                     Plan work schedules for  senior staff;
·                     Is accessible to customers and dealing with customer complaints and comments;
·                     Address hotel problems
·                     Ensure events and conferences run smoothly;
·                     Supervise maintenance, supplies, renovations and furnishings;
·                     Jointly with the Board, deals with contractors and suppliers;
·                     Ensure safety & security of the establishment is full proof;
·                     Carry out inspections of property and services;
·                     Ensure compliance with licensing laws, health and safety and other statutory regulations
Qualifications for the General Manager Job
·                     Should  have a  Degree in Hotel Management from a recognized University or a Diploma from Kenya Utalii College
·                     Should have experience with several hotel operating systems (Fidelio; Opera; Micros; POS)
·                     Should have at least 4 years work experience in a similar position in a large hotel.
·                     Exposure in a managerial position in a 5 star establishment or international exposure will be an added advantage.
·                     Has the ability to interpreted financial records and use the same in decision making   

The Resort is looking to hire a full time Head of Finance for the facility

Job Purpose: Ensures the safety of the Establishment’s financial resources by tracking every transaction in the hotel to make sure that all incoming and outgoing money is accurately recorded and handled.  

S/He also prepares all the hotels accounts and internally audits the hotel services to ensure outstanding guest service and profitability of the hotel

Responsibilities:
·                     Ensure  that guests have the best possible experience by handling efficiently billing related disputes
·                     Verify end of day sales readings by the Night auditor and highlight any discrepancies
·                     Represent the finance department in Heads of department meetings
·                     Prepare and administer  the payroll
·                     Produce an accurate set of month-end accounts, with comparisons to forecasts and previous periods
·                     Prepare profit and loss accounts and the balance sheet for senior management, and for Board meetings
·                     Assist in preparing budgets and business planning, including projected room  revenue
·                     Reconcile monthly bank statements
·                     Ensure legislation is followed regarding  all statutory deductions VAT and PAYE
·                     Chase late payments, report bad debts and keep a careful eye on the cash flow
·                     Responsible for efficiently handing accounts payable
·                     Oversight the general cashier’s activities, the storekeeper and  controllers activities 
Qualifications for the head of finance Job
·                     Should have  A Bachelor of Commerce -  Accounting  
·                     Have CPA  Packages (CPA  K)
·                     Have knowledge of Hospitality Finance Packages
·                     At least 4 years work experience in a similar position in a large hotel.


The Resort is looking to hire a full time Hotel Chef.

Job Purpose: Provides leadership and direction in a fast paced, and stressful food production process with the aim of producing creative, quality food items that meet customer expectations.

Responsibilities:
·                     Direct, supervise and coordinate all culinary-related processes.
·                     Estimate food consumption, monitor the food inventory and orders supplies accordingly.
·                     Prepare and price the restaurant menu, develop new recipe ideas and select items for cooking.
·                     Participate in planning events
·                     Provide on-the-job training and culinary demonstrations.
·                     Provide leadership in establishing high-quality standards in all kitchen operations
·                     Ensure the kitchen is compliant with the regulatory requirements for food handling, sanitation and safety.
·                     Maintain a low food cost
·                     Manages stock levels of all items in refrigeration
Qualifications for the Chef Job
·                     Should  have excellent culinary skills and an in-depth knowledge of the various processes of food control and food handling, labour cost control, menu design, development and pricing
·                     Should have a Diploma in culinary skills from a reputable hotel.
·                     A Certificate in managerial course programme(s) will be an added advantage 
·                     Should be in tune with the most current trends and tastes of international  hotel guests
·                     At least 4 years work experience as a Chef in a medium sized hotel or as a Sous Chef in a  large hotel
How to Apply:
 
Qualified applicants to send their applications to reach the undersigned email on or before 30th October, 2017
 
Email:  recruitment@impact-by-design.com

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