Job Vacancy: Cash
in Transit (CIT) Officer
Zeepo is a consumer finance integrator. We
aim to demolish the barriers to financial inclusion and protection by
revolutionizing the way Africans buy, consume and interact with financial
services.
Job Purpose: Reporting to the
Operations Manager, the CIT Officer will be responsible for ensuring cash
operations are managed in the most cost effective and secure way in line with
Zeepo Limited policies and security guidelines.
S/he will be based in Nairobi.
Duties and Responsibilities:
·
Collecting
cash from various outlets, supporting them in banking and making
recommendations to improve efficiency, cost - effectiveness and security.
·
Prepare
and submit daily schedules and reports to relevant functions / management to
keep them updated on status of operations.
·
Ensure
maintenance of high level of security, control and adherence to Zeepo limited
policies and guidelines.
·
Ensure
compliance of CIT operations with company policy and any applicable security
legislation.
·
Safely
receiving and transferring cash following authorization from the float manager.
·
Control
and maintain cash vehicle assigned in accordance to the company policies.
·
Running
Company errands and logistics as may be assigned.
Skills:
·
Excellent
command of written and spoken English.
·
Ability
to maintain strong ethical and professional values.
·
Capable
of working effectively and productively with senior team members.
·
Excellent
communication (written and verbal), interpersonal and negotiation skills.
Qualifications:
·
A
Diploma from recognized University.
·
Ability
to work in shifts and sometimes long hours.
·
Valid
Driving License with more than 3yrs experience.
·
Should
be computer literate and good at route planning.
·
Minimum
3 years of experience in a similar role within the Cash business.
·
Be
well versed with locations, roads and landmark buildings within the City.
Job
Vacancy: Project Manager
Zeepo
is a consumer finance integrator. We aim to demolish the barriers to financial
inclusion and protection by revolutionizing the way Africans buy, consume and
interact with financial services.
To
achieve this, we have built KAVA - a financial services supermarket that will
enable consumers to access all their financial transactions in ONE place,
offline and online.
Duties
and Responsibilities :
·
Lead the development team in product
delivery by prioritizing production.
·
Present reports defining tech
projects progress, problems and solutions.
·
Identify risk and mitigation
opportunities and contingency planning relating to project scope, schedule, and
resources.
·
Plan and schedule project
deliverables, goals and milestones.
·
Communicate feature status regularly
with internal and external partners and management, ensuring that issues are
appropriately called out to keep delivery on track.
·
Manage requirements gathering and
write the technical and functional specs of envisioned software and systems.
·
Act as a communication link between
business and technical sides of the business.
·
Craft and maintain development plans
and associated user stories that clearly define functionality or feature
targets and acceptance criteria.
·
Define resources and schedule for
project/program implementation.
Skills:
·
Demonstrated ability to gather and
turn business requirements into technical requirements and scope projects.
·
Organized with keen attention to
detail.
·
Ability to lead a team, mentor others
in technical execution and project management.
·
Excellent communication and
presentation skills.
Qualifications:
·
Bachelor’s degree in Project
management, Computer science, BBIT or other related field with at least two (2)
years experience in the field.
·
Familiarity with project management
software and issue tracking software such as ASANA, JIRA, Redmine or equivalent
will be an added advantage.
Job
Vacancy: Supervisor
The
Supervisor directly reporting to the Operations manager will be responsible for
overall supervision of the service outlet and all the resources within it,
delivery of the brand experience within the service outlet to ensure
consistency of service across all customer touchpoints, achievement of defined
business targets through direct sales and cross sales within the product and
provision of information and guidance to adequately support customers within
the service outlet.
S/he
will be based in Nairobi.
Duties
& Responsibilities:
Cash
Count
·
Performing cash counts and balancing
the Vault.
·
Support Staff by approving/overseeing
transactions as needed, assisting with balancing issues and verifications of
cash outages.
Shop
Maintenance and branding
·
Maintain Customer Service standards
and facilitate a welcoming and customer focused environment.
Business
growth
·
Achievement of defined business
targets through direct sales and cross sales within the product offering.
Onsite
equipment troubleshooting
·
Ensure the outlets have functional
equipment and no float issues.
·
Identification and mitigation of all
types of risks relating to the outlet and the product and service offering.
Stationery
requisition
·
Supervision and guidance of outlet
resources to ensure timely and effective delivery of service.
Branch
policies and procedures enforcement
·
Ensures adherence to policies and
procedures concerning the Teller functions and branch outlet functions.
Identify
business gaps
·
Responsible for helping bring in new
customers and boosting the company profits.
Ensuring
a positive customer experience
·
Provision of information and guidance
to adequately support customers within the service outlet.
Staff
Management
·
Responsible for helping the tellers
set both individual and team goals and for motivating them to reach and exceed
them.
Knowledge,
Skill and Abilities Required
·
Knowledge of all basic and
specialized teller functions.
·
Knowledge of supervisory practices
and principles.
·
Knowledge of office methods,
procedures, and practices including the use of standard office and teller
equipment.
·
Skill in performing typical financial
transactions and teller functions accurately.
·
Ability to effectively communicate
with Tellers, Customers, and Management.
Qualification
and Experience Requirements
·
University Degree in any relevant
field.
·
Proficiency in computer use including
MS Office tools and banking systems.
·
Minimum 3 years’ experience in
financial services or retail industry with one (1) year in a supervisory role.
How
to Apply
If
you meet this qualifications and would like to join our team of professionals,
kindly send your CV to recruit@kava.africa indicating the position
title as the subject before the end of day on 31st October 2017.
Also
indicate your current and expected salary in your cover letter.