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Jobs and Vacancies in Marie Stopes Kenya

Marie Stopes Kenya is an NGO registered in Kenya. We are affiliated to Marie Stopes International.  

Together we deliver post abortion care, quality sexual and reproductive health care and family planning to millions of the world's poorest and most vulnerable women. 

We want to make sure that women have a choice when it comes to having children and that death by unsafe abortion is reduced.

Job Title: Deputy Channel Lead - Social Franchise 
 
Location: Kenya (Various)

Reporting to: Senior Coordinator, Social Franchise
 
Probationary Period: 3 months

Contract Type: 2 Years with possibility of extension
 
Job Group: E1

Reporting to the Channel Lead - Social Franchise, the Deputy Channel Lead – Social Franchise (DCL-SF) is responsible for the  delivery of the social franchise strategy within a subset of the Marie Stopes Kenya Social Franchises. 

AMUA social franchise clinics deliver high quality family planning services to the poorest and hardest to reach areas of Kenya, and deliver the majority of MSK’s health impact.

The post holder will directly supervise 5-6 Social Franchising Coordinators, and be responsible for the overall performance of these staff and the social franchise clinics under these staff. 

He/she will be responsible for increasing accountability in terms of mitigating fraud, and increasing the productivity and quality of care of the franchise services. 

He/she will be closely supported by other teams across MSK and monitored routinely by the Channel Lead - Social Franchise.

The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE

The post holder commits to and is held accountable to Marie Stopes International global core values:
  • mission driven
  • customer focused
  • results orientated
  • Pioneering
  • Sustainable
  • people centered
Key Responsibilities and Measures
 
Improve the productivity and efficiency of the Social Franchise Teams 
  • With the support of the Channel lead,, establish and agree annual plans and strategies for each social franchise coordinator to reach their service, safe abortion and CYP targets.
  • Strategize with the Channel lead , to improve performance across the channel and implement new initiatives
  • Work with Social Franchising Coordinators to analyse the network for productivity, services delivered and quality to improve performance
  • Use the Marketing Strategy and work closely with marketing officers and field coordinators to strategize locally to increase overall client flow, as well as client flow from target audiences such as youth and high risk populations
  • Routinely monitor the performance of social franchise coordinators, and their clinic performance against targets and put management improvement strategies in place
  • Flag and mitigate against potential or actual fraud risks in collaboration with the MSK Internal Audit team
Measures
  • Individual OGSM targets met for each SF coordinator
  • Social Franchising coordinators improve their franchisee CYP, SA and client numbers month to month 
Improve adherence to systems supporting Social Franchise operations
  • Ensure that working advance requests, payment requests, recruitment requests, surrenders and other paperwork are properly submitted and followed up as needed
  • Ensure that all ORION and other reports are done on time
  • Ensure banking and surrenders are done monthly and correctly
  • Line manage Social Franchise Coordinators and ensure that OGSMs are completed for all team members.
Measures
  • Social Franchisinng Coordinators  never work without advances or are stocked out of supplies
  • ORION and client records are complete
  • No loss due to financial fraud
Support improvements in clinical quality
  • Work closely with the MSK QAM team as instructed by lead  to follow up action plans with SFCs to ensure high quality services are delivered at all times in all clinics
  • In collaboration with the QAM team, ensure that franchise provider clinical skills are routinely assessed and actions put in place to fill any gaps
  • Ensure all clinical incidents are reported as required
  • Ensure SF stocks are stored in accordance with MSI global standards
Measures
  • Improved QTA scores
  • Reduced complications  
Demonstrate leadership qualities
  • Consistently model MSK leadership behaviours and develop leadership qualities among line reports
  • Present regularly to the MSK CMT/SMT  on performance and new initiatives to improve performance as instructed by Channel lead
  • Build pride among MSK staff as providers of safe abortion services
Measures
  • Improved staff engagement measured in annual surveys
Skills and Experience
 
Qualifications:
  • Educated to Degree level (Graduate degree preferable)
  • Degree in a clinical discipline (desirable)
Experience:
  • Experience in management of clinics and medical facilities 
  • 5 years NGO experience
  • Experience in improving clinical quality through supportive supervision  
  • Experience in dynamic, fast paced problem solving and turning around struggling facilities
  • Experience as a line manager including performance management (desirable)
  • Experience in financial forecasting and management
  • Experience in reproductive health programming (desirable)
Skills:
  • Strong IT skills, including Microsoft Office package
  • Experience in a leadership position
  • Forceful, resilient personality
  • Confident presenter
  • Analytical ability and a creative thinker
  • Fluency in both written and spoken English, with exceptional writing and presentation skills
  • Ability to work well with others in a team environment
  • Ability to manage a very heavy and fluctuating workload 
  • Attitude / Motivation:
  • Demonstrates MSK team member behaviours.
  • Pro MSI philosophy of social enterprise and cost recovery
  • Prochoice


Job Title: Deputy Channel Lead - Outreach
 
Location: Kenya (Various)
 
Reporting to: Senior Coordinator, Outreach
 
Probationary Period: 3 months

Contract Type: 2 Years with possibility of extension
 
Job Group: E1

Reporting to the Channel Lead - Outreach, the Deputy Channel Lead - Outreach (DCLO) is responsible for the overall delivery of the centres strategy within a subset of the Marie Stopes Kenya Clinical Outreach Teams. 

These teams deliver high quality family planning services to the poorest and hardest to reach areas of Kenya, and deliver the majority of MSK’s health impact.

The post holder will directly supervise 6-8 Outreach Team leaders, and be responsible for the overall performance of their teams. 

They will also supervise 1-2 regional Clinical Officers or Doctors, who move between teams providing permanent methods of contraception. 

They will be responsible for increasing accountability in terms of mitigating fraud, increasing productivity through improving client flow and improving clinical quality through routine monitoring. 

They will be closely supported by other teams across MSK and monitored routinely by the Channel Lead - OLutreach and the Director of Programme Operations.

The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE

The post holder commits to and is held accountable to Marie Stopes International global core values:
  • mission driven
  • customer focused
  • results orientated
  • Pioneering
  • Sustainable
  • people centered
Key Responsibilities and Measures
 
Improve the productivity and efficiency of the MSK Outreach Teams 
  • With the support of the Senior Coordinator: Outreach, establish and collate agree annual plans and strategies for each team to reach their service and CYP targets.
  • Work with Team Leaders to map outreach sites and work cost efficiently to reach the most possible clients with the fewest nights out and minimize time spent on the road
  • Use the Marketing strategy and work closely with MSK Marketing officers and field coordinators to strategize locally to increase overall client flow, as well as client flow from target audiences such as youth and high risk populations
  • Strategize with the Channel lead - Outreach to improve performance, address underperformance across the channel and implement new initiatives
  • Routinely monitor the productivity of individual centre Outreach Team Leaders and providers and put performance management strategies in place as required
  • Flag and mitigate against potential or actual fraud risks in collaboration with the MSK Internal Audit team
Measures
  • Individual OGSM targets met for each centre
  • Outreach Teams improve their CYP and client numbers month to month 
Improve adherence to systems supporting Outreach operations
  • Ensure that working advance requests, payment requests, stock reports, recruitment requests, surrenders and other paperwork are properly submitted and followed up as needed
  • Ensure that all client consent forms, insurance forms and other documents are appropriately filed and stored
  • Ensure that all CLIC shifts are closed and filed at the end of the day, and that team leaders are making the correct checks
  • Ensure banking and surrenders are done monthly and correct
  • Ensure stock cards are always up to date
  • Ensure that OGSMs for FPO team are completed for all team members
Measures
  • Outreach teams never work without advances or are stocked out of supplies
  • CLIC and client records are complete
  • No loss due to financial fraud
Support improvements in clinical quality
  • Work closely with the MSK QAM team as instructed by the Lead to follow up action plans and ensure high quality services are delivered at all times
  • In collaboration with the QAM team, ensure that staff clinical skills are routinely assessed and actions put in place to fill any gaps
  • Fill out monthly quality checklists in collaboration with centre teams and forward the same to the Channel lead to address any gaps
  • Ensure clinical governance files are always properly maintained, including staff shadow files in alignment with MSI global standards
  • Ensure all clinical incidents are reported as required
  • Ensure stocks are stored in accordance with MSI global standards
Measures
  • Improved internal audit and QTA scores
  • Reduced complications  
Lead strategy within FPO teams
  • Consistently model MSK leadership behaviours and develop leadership qualities among line reports
  • Present regularly to the MSK CMT/SMT on performance and new initiatives to improve performance as instructed by Channel lead
  • Build pride among MSK staff as providers of safe abortion services
Measures
  • Improved staff engagement measured in annual surveys
Skills and Experience
 
Qualifications:
  • Educated to Degree level (Graduate degree preferable)
  • Degree in a clinical discipline (desirable)
Experience:
  • Experience in management of clinics and medical facilities 
  • 5 years working experience
  • Experience in improving clinical quality through supportive supervision  
  • Experience in dynamic, fast paced problem solving and turning around struggling facilities
  • Experience as a line manager including performance management (desirable)
  • Experience in financial forecasting and management
  • Experience in writing donor reports for large grants, including narrative and results matrices
  • Experience in reproductive health programming (desirable)
Skills:
  • Strong IT skills, including Microsoft Office package
  • Experience in a leadership position
  • Forceful, resilient personality
  • Confident presenter to high level faura
  • Analytical ability and a creative thinker
  • Understanding of, and ability to write and edit donor proposals and reports
  • Fluency in both written and spoken English, with exceptional writing and presentation skills
  • Ability to work well with others in a team environment
  • Ability to manage a very heavy and fluctuating workload 
  • Attitude / Motivation:
  • Demonstrates MSK team member behaviours.
  • Pro MSI philosophy of social enterprise and cost recovery
  • Prochoice

Job Title: Security Officer
 
Location: Nairobi, Kenya
 

Reporting to: Director – P & D
 
Probationary Period: 3 months

Contract Type: Fixed with possibility of extension
 
Contract Length: 2 Years
 
In Country Travel: Frequent (75%)

Overview: The Security Officer position is the sole security advisor and security focal point for Marie Stopes Kenya and is a national team member post.

Reporting to the Director – People & Development, the Security Officer will be responsible for fostering a culture of safety and security amongst team members and developing a strong organisational security management infrastructure.

This will be achieved through: regular analysis of the security and operating environment in Kenya; analysing critical incidents affecting MSK and INGOs; developing and managing safety and security guidelines and Standard Operating Procedures; providing security briefings to all international visitors and conduct security inductions with all new team members; integrating security policy to all business areas; and developing and testing contingency plans. 

S/he will the first responder to any critical incident, and will review and make recommendations to the Country Management Team regarding safety and security management. 

Prepare reports on internal investigations, losses, or violations of regulations, policies and procedures. Identify, investigate or resolve security breaches

The primary responsibility of this role is to further our Goal THE PREVENTION OF UNWANTED BIRTHS and Mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE

The post holder commits to and is held accountable to Marie Stopes International global core values:
  • mission driven
  • customer focused
  • results orientated
  • pioneering
  • sustainable
  • people centered
Key Responsibilities and Measures
 
Security Management

Overall responsibility for ensuring MSK continually meets its Duty of Care requirements in relation to security management and in line with MSI’s Global Security Framework
 
Measure: Performance appraisals
 
Create and update the MSK National Essential Security Package (ESP) (including Welcome Pack, Threat Levels, Context Analysis, Risk Assessment, Standard Operating Procedures, Contingency Plans, 

Measure: National ESP updated every 6 months, or after critical incidents and contextual changes

Support MSK managers to create and update Regional ESPs (including Threat Levels, Context Analysis, Risk Analysis, Standard Operating Procedures, Contingency Plans, and Crisis Management)

Measure: Regional ESPs updated every 6 months
 
Management of day to day security incidents affecting MSK team members, assets and reputation
 
Measure: Incident Reports and incident analysis
 
Briefing and debriefing of all programme visitors, new and existing team members 
 
Measure: Briefing Reports
 
Ensure a high level of procedural and physical security measures are in place at all MSK premises, including access control, visitor protocols, key management, and appropriate branding / visibility.

Measure: Site Assessment Reports
 
Ensure that appropriate communications and other security related equipment is in place, functional, understood and appropriately used by all relevant staff members

Measure: Monthly Security Report

Contractual management of security guards and private security companies, including agreeing, checking and enforcing SOPs and performance.
 
Measure: Private Security Company  Contracts / Monthly Security Report
 
Renewal of contracts and management of payments to security communications and tracking suppliers.
 
Measure: Monthly Security Report
 
Focal person for investigations involving security breaches

Measure: Reports and note follow-up actions
 
Report any significant security breaches to Director – P & D

Measure: Undertake full investigations and recommend actions points in consultation with P & D
 
Crisis Management Support

Delivery of Crisis Management Training to the Crisis Management Team (CMT)
 
Measure: Training attendance lists
 
Activate and ensure adherence to crisis protocol and procedures
 
Measure: CMT reviews / Incident Reports
 
Advise the Country Director, CMT Lead and Supporter on possible actions, scenarios and outcomes during a crisis
 
Measure: CMT reviews / Incident Reports
 
Ensure that decisions fully address duty of care requirements and maintain log book
 
Measure: CMT reviews / Incident Reports
 
Provide links to external risk management specialists and Kenya security networks
 
Measure: CMT reviews / Incident Reports
 
Human Resources Support
Assist HR with the security aspect of recruitment, selection, on-boarding and training of MSK positions with security responsibilities (e.g. Regional Managers)
 
Measure: HR Reports
 
Successful technical management of the above positions
 
Measure: HR Reports
 
Develop capacity within the country programme through training needs identification, training delivery and on the job support.
 
Measure: Training Reports
 
Provide a security induction briefings to all new team members
 
Measure: Induction completion deceleration
 
Security Networking

Attend and contribute to external security networks (Donor, Humanitarian Forums)

 
Measure: Monthly Security Report

Actively develop and maintain security influencer networks with a full range of stakeholders including community leaders, NGOs, donors, NGO security forums, government, police, armed forces, intelligence agencies, private security companies
 
Measure: Meeting Reports

Continued contact, discussion and strategic planning with MSI’s Global Security Officer
 
Measures:
  • Monthly reports.
  • Informal meetings
Safety Management

Ensure that MSK premises, vehicles and assets are free from hazards, safe and well prepared in terms of fire, natural disaster and general safety.
 
Measure: Site Assessment Reports

Prepare and coordinate fire and natural disaster safety drills in all locations
 
Measure: Monthly Security Report

Skills and Experience
 
Qualifications:
  • Relevant university degree, preferably security management or international development
  • Relevant security management training certificates (personal security, security manager, abduction, risk assessment, hostile environment awareness)
  • Have served in disciplined forces and attained the rank of Captain or Chief Inspector
  • Training in investigations / security intelligence gathering
  • First Aid training
Experience:
  • At least 5-10 years of experience in a similar role with NGOs, with extensive experience in implementing security management procedures
  • Extensive experience working in Kenya.
  • Experience with budget creation and management is desirable
  • Experience in administration
Skills:
  • Good interpersonal and teamwork skills
  • Good communication skills
  • Ability to train and mobilise both international and national team members
  • Computer and organisational skills
  • Fluent in English both written and spoken; and Swahili
  • Extensive and active security network
  • Proven ability to work creatively and independently both in the field and in the Support Office
Attitude / Motivation:
  • Energy and passion for purpose
  • Focus and drive and ability to stay on track
  • Mature with high level confidentiality.
  • Resilience
  • Action orientated
  • Focus on detail while being able to see the big picture
  • Flexible and adaptable
  • Culturally aware
  • A compelling and influential communicator
  • Strong networking skills
  • Aligned with the values of Marie Stopes Kenya and Marie Stopes International
How to Apply

Applications quoting the position title with a detailed CV, contact details of 3 referees including their email addresses (1 of which should be your immediate supervisor, 1 former supervisor and 1 any other but not a relative) should be submitted to: pd@mariestopes.or.ke on or before September 22, 2017.
 
Only shortlisted candidates will be contacted.
 
If we do not contact you by September 30, 2017, please consider yourself unsuccessful.

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