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Jobs and Vacancies in Kenya Orient, Nairobi

Kenya Orient Insurance Limited

Job Title: Claims Manager 
 
Division / Department: Claims
 
Immediate Supervisor: Managing Director

Overall Responsibility: The position is responsible for effectively managing and directing all functions of the Claims Department; including budget, staffing, talent management, staff development and performance management, expense control, quality control and service to both external and internal customers.

Key Tasks, Duties and Responsibilities
  • In liaison with the MD  formulating and monitoring the claims Department  strategic  plans
  • Recruit and motivate  employees in line with the organization strategic plans a and ensure compliance with company HR policies/ procedures
  • Facilitate and support talent management, performance management and development
  • Build a supportive, team-orientated environment for the staff through embodying a sense of empowerment, demonstrating positive thinking and establishing common goals and interdependence with the employees.
  • Ensure in-depth, investigation of actual claims through direct or indirect contact with policyholders, claimants, other carriers, physicians, contractors, attorneys ensuring that any detected fraud case is handled as per company policy guidelines. 
  • Control and direct activities of defense counsel, directly or indirectly through staff
  • Ensure all applicable claims are reported accurately and timely to reinsurance as required by procedure.
  • Co-ordinate and maintain expeditious and efficient processing of claims and ensure customer needs are attended to promptly.
  • Ensure compliance with statutory regulatory bodies
  • Prepare annual budget for the department and ensure proper budgetary control.
  • Analyse claims data to identify issues, and ensure that all relevant issues relating to underwriting policies, re-insurance arrangements, and product pricing are identified and communicated to relevant manager.
  • Set standards (benchmarks) for measuring the performance of strategic customer relationship and communication.
  • Review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures.
  •  Confer with legal counsel on claims requiring litigation.
  • Develop tools and recommendations for risk management / fraud detection
  • Ensure that all claims fall within scope of respective insurance policy.
  • Coordinating the preparation of weekly claims statistics.
  • Control administrative costs through effective budgeting, appropriate staffing and close monitoring of ongoing expense allocations.
  • Identify, appoint and maintain an efficient and effective evaluation of service providers.
  • Prepare periodical claims report and other management reports relating to claims and ensure that remedial action is taken promptly
  • Set reserves on files and distributed reserve and settlement authority to claims staff within corporate guidelines. 
  • Any other duties that may be assigned by the MD from time to time.  
Requirements
  • A bachelor’s degree from a recognized University.
  • A diploma in Insurance (ACII, AIIK or equivalent)
  • Master’s Degree
  • 8 years’ relevant working experience, four( 4) of which should have been at Section Head level or above
Competencies
  • Analytical Thinking
  • Customer orientation
  • Holding People accountable
  • Leadership and developing others
  • Relationship building for influence
  • Team working
  • Innovation
How to Apply:
 
If you are interested in the position and have the required qualifications, skills and experience, kindly visithttps://korient.co.ke/careers/ and submit your application on or before Wednesday, September 15th 2017.

Job Title: Assistant Manager - Reinsurance 
 
Division / Department: Underwriting
 
Immediate Supervisor: Assistant General Manager - Underwriting

Overall Responsibility: The position is responsible for reviewing all risks acceptances to ensure they are protected by proper reinsurance arrangement on a back to back basis without any gaps in risks accepted and reinsurance protection availed.
Key Tasks, Duties and Responsibilities
  • Review all risks acceptances to ensure they are protected by proper reinsurance arrangement on a back to back basis without any gaps in risks accepted and reinsurance protection availed.
  • Peruse the reinsurance register on daily basis to ensure risks are correctly allocated into the relevant treaties
  • Review reinsurance exclusions and recommend deletion where necessary
  • Analyse inward facultative accepted by the reinsurance section and evaluate the cedant exposure, adequacy of premium, appropriateness of the terms and conditions of each and every risk accepted.
  • Prepare reinsurance underwriting and claims statistics including outstanding claims and reinsurance recoveries for reinsurance renewals and review of profitability of the reinsurance program.
  • Grow inward facultative business as per set target in the budgets through acquisition of new business supporters and retention of existing business.
  • Place all risks that are in excess of capacity in a timely manner with reputable and financial stable underwriters or reinsurers in liaison with the AGM Underwriting
  • In liaison with the Claims department, Identify, document and follow up recovery settlement of all claims above the deductibles in the treaty
  • Review corporate non motor quotations prepared by the marketing department
  • Issue quotations for fairly large risks
  • Sign non motor Policy documents from branches and ensure timely dispatch as per set TAT
  • Train and Mentor underwriting staff
  • Prepare various management reports for discussion with AGM Underwriting
Requirements
  • Bachelor’s degree – Bachelor of Commerce (Insurance), BSC Actuarial or any other Business Related
  • ACII or AIIK. Considerable progress may be considered
  • Minimum 5 years underwriting / reinsurance experience three of which must be a concentration on reinsurance work
Competencies
  • Knowledge in Reinsurance/Underwriting and pricing
  • Risk perception and assessment
  • Ability to lead and develop others
  • Ability to build relationships, innovative, analytical thinking and customer orientation.
How to Apply:

If you are interested in the position and have the required qualifications, skills and experience, kindly visit https://korient.co.ke/careers/ and submit your application on or before Wednesday, September 13th 2017.

We are an equal opportunity employer

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