Check your search results here

Massive Recruitment in a FinTech Company in Kenya

Our client is a FinTech company using proprietary technology and leveraging on Mobile Money to offer employees affordable salary advances.
They seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Chief Marketing Officer.
The position will report to the CEO and will be responsible for building and managing the brand marketing function and be responsible to make our client’s platform the most trusted brand in the market with highest name recall and dominant marketplace for delivering instant financial services across banking, insurance and investments.
Responsibilities:
In summary, the role is charged with the below:
·         Drive investment in digital marketing and roll out technological upgrades.
·         Establish the marketing budget and track return on investment.
·         Commission market research and understand how markets are changing.
·         Communicate regularly with other departments and executives, reporting on marketing activity.
·         Build a marketing team and mentor them.
·         Build relationships with creative, digital and media agencies.
·         Contribute to product development.
·         Use analytics to drive product development.
·         Set KPIs and report to the board on progress.
·         Spot opportunities in the market and drive growth of the business.
Requirements:
·         A Bachelor’s degree in a business related field
·         Demonstrable experience in leading teams and successfully undertaking marketing projects and assignments
·         Minimum of 5 years’ experience, in a senior marketing role as Marketing Director, Marketing Manager or Insight Director
·         Drive/energy with ability to handle stress / work under pressure
·         Flexibility/adaptability
·         Results orientation and deadline driven
·         Leadership with strong ability to lead teams
·         Strategic thinking with strong analytical ability
·         Interpersonal, verbal and written communication skills
·         Sounds judgement with strong organizing and planning ability
·         Networking and negotiation skills

They seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Chief Technical Officer.
The position will report to the CEO and will be responsible for overseeing and managing all technical aspects of the company ensuring growth through use technological resources.
Responsibilities:
In summary, the role is charged with the below:
·         Establish the company’s technical vision and leads all aspects of the company’s technological development.
·         Lead the strategy for technology platforms, partnerships and external relationships.
·         Work in a consultative fashion with other department heads, as an advisor of technologies that may improve their efficiency and effectiveness as well as deliver new products and enhancements.
·         Provide leadership to department heads in a fashion that supports the company’s culture, mission and values.
·         Conduct research and case studies on leading edge technologies and makes determinations on the probability of implementation.
·         Act as a good steward of the company’s resources and ensures control of IT departmental budgets.
·         Manage the project management process to support the company’s growth.
·         Review and approve proposed development releases.
·         Manage and optimize infrastructure assets to satisfy internal financial targets.
·         Identify, compare, select and implement technology solutions to meet current and future needs of the company.
Requirements:
·         15+ years in Technology / Professional services organizations with seven to ten years of demonstrable success leading operations, development and delivery teams and initiatives.
·         Bachelor’s Degree in computer science, engineering or other technically related field is required.
·         A track record of successfully managing and growing teams, operating in a complex technical area with broad knowledge of a variety of platform technologies.
·         Have superior problem-solving, organizational and planning skills and the ability to present complex technical information to a variety of audiences.
·         Visionary leader and team builder capable of providing executive leadership and developing a strong management team with succession capability.
·         Ability to recruit, lead, motivate and assess high performance across professional services, engineering and operations.
·         Operate with the highest level of professionalism and personal integrity.
·         Project delivery to Telco’s internationally.
·         Delivery of Software services.
·         Cloud and Data Centre deployments.
·         Working with geographically dispersed cross-functional teams.

They seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Head of Credit & Risks.
The position will report to the CEO and will oversee all aspects of the credit and risk analytics function across the Company’s platform.
Responsibilities:
In summary, the role is charged with the below:
·         Leadership: Manage the Credit and Risk Analytics team with a goal of developing and attracting top-tier, diverse talent
·         Risk Orientation: Drive performance of the credit and fraud-fighting team
·         Modeling/Underwriting: Partner with Data Science to drive credit model performance
·         Manage the credit and analysis for new customers based on the available information including financial statements, external information agencies among others.
·         Set and monitor credit limits and acceptable terms for all customers based on available information and market demands in close cooperation with Marketing & Sales.
·         Decide where it is appropriate / necessary to seek risk mitigation through secured payments, guarantees and/or credit insurance.
·         Manage the periodic re-review process to ensure in-house credit information is up to date and limits are in line with each customer’s current situation.
·         Work closely with the sales and marketing team to obtain securities where applicable while still maintaining good customer relationships.
·         Provide leadership and direction to the credit and risk function.
·         Ensure that the credit process, policies and activities fall within the parameters of the company’s policies and standards and legislation.
Requirements:
·         7+ years unsecured consumer credit experience, including experience driving credit strategy
·         4 of those years in management of highly quantitative teams, including credit analytics, data science, and/or statistics
·         Deep understanding of unsecured consumer credit as well as extensive knowledge of credit analytics, financial modeling, and effective risk management practices
·         Some experience developing and implementing fraud and credit abuse prevention and detection programs Track record of spearheading successful geographical and/or product expansion efforts
·         Experience with Android app technology or telecom
·         Experience working in high-growth, dynamic environments with the ability to adapt to change and re-prioritize

They seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Credit Analyst.
The position will determine the credit worthiness of people or companies applying for loans.
Responsibilities:
·         Gathering information about clients.
·         Reading financial briefings.
·         Assessing, analyzing and interpreting complicated financial information.
·         Undertaking risk analysis by developing statistical models.
·         Visiting clients.
·         Keeping company credit exposures within set risk bearing limits.
·         Completing loan application forms and submitting to loan committees for approval.
·         Using credit-scoring systems for small credit amounts (such as small unsecured personal loans).
·         Keeping knowledge of key issues up-to-date (for example legal, market risk and compliance issues).
·         helping to enhance the quality of credit applications.
·         Making recommendations about procedural/policy changes.
Requirements:
·         Proficiency in statistical packages and financial software
·         Ability to analyze cash flows, leverage, collateral and customer strength
·         Strong communication and presentation skills
·         Sound judgement
·         Degree in Finance, Business, Statistics or related field
·         Individual with youthful energy and a team spirit.
·         Presentable and with good command of the English and Kiswahili languages.
·         Good understanding of Odyssey processes and willingness to learn.
·         Demonstrate a passionate commitment to the business.

They seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Customer Relationship Manager.
The position will report to the CEO and will be responsible for providing world class Relationship Management, developing new relationships with high net-worth individuals (HNW) and to maintain already existing relationships, by engaging them, uncovering their needs and providing them with the appropriate products and excellent customer service.
Responsibilities:
In summary, the role is charged with the below:
·         In charge of a team of customer agents.
·         Will have a revenue target i.e. is the revenue center of our business.
·         Responsible for customer on-boarding and cross selling.
Requirements:
·         An undergraduate degree in a Business related field from a recognized institution.
·         Possession of professional qualifications in business or graduate degree will be an added advantage.
·         Must have at least 6 years’ experience in Financial sector, and 2 of which should be at management level in an affluent/HNW service sector or retail banking.
·         Experience in Sales, Personal/Business/or Retail Banking.
·         2 years’ experience in Relationship Management with a proven track record of client acquisition and management
·         Experience Credit Analysis and administration.
·         Good understanding of risk, credit policies and procedures is essential.

They seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Business Development Manager.
The position will report to the Customer Relationship Manager and will prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients.
They must then plan persuasive approaches and pitches that will convince potential clients to do business with the company.
Responsibilities:
In summary, the role is charged with the below:
·         Prospect for potential new clients and turn this into increased business.
·         Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
·         Meet potential clients by growing, maintaining, and leveraging your network.
·         Identify potential clients, and the decision makers within the client company.
·         Research and build relationships with new clients.
·         Set up meetings between client decision makers and company’s practice leaders/Principals.
·         Plan approaches and pitches.
·         Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
·         Participate in pricing the solution/service.
·         Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
·         Use a variety of styles to persuade or negotiate appropriately.
·         Present an image that mirrors that of the client.
Requirements:
·         A Bachelor’s degree in a business related field
·         A Master’s degree in a business related field is an added advantage
·         At least 5 years of sales or marketing experience
·         Demonstrable experience in CRM and Microsoft Office
·         Networking skills with ability to relate with all levels of clients
·         Prospecting, persuasion and closing skills
·         Public Speaking, research and writing skills
·         Motivation for Sales
·         Identification of Customer Needs and Challenges
·         Territory Management and ability to meet Sales Goals
·         Sales Planning and Market Knowledge
·         Professionalism

They seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Business Intelligence Officer.
The position will report to the Customer Relationship Manager and will build out the Company’s data infrastructure and tools to support key Company leaders in making data-driven decisions.
Responsibilities:
In summary, the role is charged with the below:
·         Support the company’s financial Reporting & Analysis Needs.
·         Develop actionable reports as required.
·         Drive the company’s standardization for appropriate tool.
·         Design live dashboards to support core company activities while maintaining and improving the architecture of our reporting databases.
·         Serve as a ‘data coach’ to data admins across the Company.
·         Establish data storage standards for our informal data systems across the company and implement these standards with departmental data administrators.
·         Help to identify where new software solutions are required to maintain the company Fund’s data standards.
Requirements:
·         A Bachelor’s degree in a business related field with an inclination to business, management, accounting, economics, statistics, information science or similar
·         Technical skills
·         Analytical skills
·         Communication skills
·         Problem-Solving skills
·         Time Management ability for project management and be able to juggle numerous data streams and deadlines

They seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Customer Service / Telesales.
The position will report to the Customer Relationship Manager and will help the company grow by bringing in customers and developing business.
Responsibilities:
·         Contact potential or existing customers to inform them about a product or service using scripts.
·         Answer questions about products or the company.
·         Ask questions to understand customer requirements and close sales.
·         Direct prospects to the field sales team when needed.
·         Enter and update customer information in the database.
·         Take and process orders in an accurate manner.
·         Handle grievances to preserve the company’s reputation.
·         Go the “extra mile” to meet sales quota and facilitate future sales.
·         Keep records of calls and sales and note useful information.
Requirements:
·         Proven experience as telesales representative or other sales/customer service role
·         Proven track record of successfully meeting sales quota preferably over the phone
·         Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
·         Ability to learn about products and services and describe/explain them to prospects
·         Excellent knowledge of English
·         Excellent communication and interpersonal skills
·         Cool-tempered and able to handle rejection
·         Outstanding negotiation skills with the ability to resolve issues and address complaints
·         Diploma in business related field a Degree in similar is a plus

They seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Debt Collector.
The position will report to the Head of Credit & Risks and will undertake locating customers and securing payment of charged-off accounts and qualifying accounts while maintaining good customer relations with borrowers and effectively solves problems in an effort to resolve account delinquency and prevent losses.
Responsibilities:
·         Possess investigative techniques and processes to identify the true reason for delinquency.
·         Communicate clearly, concisely and effectively both verbally and written.
·         Prepare and/or process documents; review for accuracy and completeness; update information and/or evaluate against policy.
·         Maintains up-to-date customer contact information in the collections systems.
·         Required to initiate external contact with customers and may perform advanced loss prevention activities.
·         Understand and demonstrate the principles of the Company’s Mission, Vision and Values.
·         Contact customers via outbound/inbound phone calls and other means of communication to secure. balance of debt by negotiating payment terms and methods.
·         Utilize various means of skip tracing to locate customers.
·         Record and update full and complete account information to aid in account resolution.
·         Negotiate re-payment with debtors by form of payment in full, settlements and / or payment arrangements.
·         Follow up on promise to pay and payment commitment accounts to ensure a positive resolution and client satisfaction.
·         Meet monthly collection targets as assigned by management.
Requirements:
·         Degree in Business Related Studies
·         CPA Qualified
·         Minimum 2 years’ experience in unsecured or sub-prime debt collections is preferred.
·         Ability to read, write and speak fluent English.
·         Strong written, verbal, active listening and phone communication skills.
·         Ability to communicate effectively and in a professional manner.

They seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Designers and Digital Channel Manager.
The position will report to the Chief Technical Officer and will the implement and manage growth strategies to increase sales generation and conversion through the use of eCommerce and client management initiatives as well.
Responsibilities:
·         Design deliver and manage strategic online customer marketing program to improve brand awareness, customer satisfaction and online sales.
·         Analyze and Report on campaigns and make recommendations to improve.
·         Engage internal/external service providers to deliver on strategic initiatives.
·         Manage online marketing initiatives.
·         Manage online sales communications, including EDM’s and automated emails.
·         Ensure Social Media is integrated into all marketing/sales activities.
·         Learn and understand emerging trends and technologies and to communicate this knowledge clearly and concisely.
·         Analyze website traffic and sales data for trends to identify and quantify customer habits and behaviour using this data to improve online sales.
·         Make recommendations to improve conversion and increase sales.
·         Translate customer needs into effective, valuable solutions and opportunities.
·         Apply focus to emerging platforms including mobile and tablet, to ensure robust coverage and highest possible conversion.
Requirements:
·         A solid understanding of the digital landscape with a minimum of 3-5 years previous commercial experience in Online Optimisation, Account Management and eCommerce
·         Proven results in online growth initiatives
·         Ensure cost effectiveness and profitability of all projects.
Remuneration: An attractive salary package is on offer dependent on skills, qualifications and experience.
Please send as your CV in MS Word format to jobs@instepbusinesssolutions.com.
Indicate the job title on the subject.

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here