4G Capital (4th Generation Capital)
is a fintech providing ethical credit services to those who require it
most. We provide rapidly accessible and affordable unsecured loans with
strict affordability criteria to prevent unmanageable debt.
Our customers are mainly small
businesses and entrepreneurs who use our credit to grow their businesses and
provide for the unforeseen.
We seek to recruit Unit Interns to serve in our Kerugoya Unit
Responsibilities
·
Acquire new customers, support and
retain them
·
Deliver first-rate customer service
through consistent follow-up, and customer education
·
Conduct proper due diligence and KYC
to ensure that the customer is a viable customer in accordance with laid down
procedures.
·
Assist in accurate and timely
reporting of Management Information and market feedback to report on customer
preferences, trends and market opportunities
·
Sales and marketing of our products
·
Assist in contacting debtors to
receive payment
·
Assist in following up on defaulters
to recover payments
·
Carry out customer education and
maintain relationships
·
Assist in renegotiating payment
schedules
Requirements
·
A good level of general education-
Diploma or degree
·
Computer literacy
·
Education background in
sales/Marketing
·
Experience in a related field will be
an added advantage
·
Experience in a financial institution
and dealing with customers at the bottom of the pyramid will also be an added
advantage
Key Competencies
Customer Handling
·
Sales and Business Development
·
Enforcement of contract and repayment
obligations
Administrative Support
·
General support to all tasks
·
Communications
·
Small Branch Operations
·
Information Collection
Personal Attributes
·
Integrity and ability to work in
consumer finance
·
High Motivation
·
Self-starter-functional problem
solver
·
Process discipline- Ability to follow
SOPs
How to Apply
If you are interested and meet the
above requirements and competencies, kindly send your cv and cover letter
detailing your suitability for the position applied for to careers@4g-capital.com
Kindly headline your application
Internship- Kerugoya Interviews and training will be held in Nairobi.
This internship is for one (1) month.
Successful completion of internship will lead to employment.