Job Title: Supply Chain & Operations Manager
Job Summary: A
Supply Chain Manager must have comprehensive understanding of Logistics,
Procurement and Supply Chain.
One must be in a position to employ
best business practices that improve efficiency, reduce operating costs whilst
increasing performance, and should also be committed to identify and implement
continuous improvement in the Supply Chain.
Purpose
·
Directs the efficient and cost
effective operation of commercial or industrial distribution center(s) or
warehousing facilities.
·
Manages inbound activities relates to
the receipt and storage of goods and inventory management.
·
Oversee outbound activities related
to order-filing, stock replenishment, shipping etc.
·
Responsible for making budgets that
affect the entire Operations Department.
·
Administers overall inventory
management, productivity, and accuracy and loss prevention programs to ensure
that customer requirements are met.
Key Duties
·
Coordinates inbound and or outbound
activities.
·
Do an operational audit and come up
with recommendations and implementation plan.
·
Develop a Procurement strategy,
Policy and an implementation plan covering importation and local procurement.
·
Develop a warehousing and distribution
strategy, policy and implementation plan.
·
In-charge of day to day management
and reporting of all supply chain operations namely Procurement, Warehousing
and Distribution.
·
Audit all existing process
documentation and upgrade all the working documents of supply chain function.
·
Develop BEST standard operating
procedures and processes for the supply chain function.
·
Develop an organization structure of
the supply chain department and support the sourcing, selection, induction of
staff to address gaps.
·
Develop Job Descriptions and KPIs for
all positions in the supply chain department.
·
Leadership, coaching, development and
managing the performance of all supply chain employees through a structured
process.
·
Source, recommend and implement
software that can be used to increase efficiency of all supply chain
operations.
·
In liaison with the business
development team, take charge of forecasting demand, analyzing inventory,
streamlining the order process and developing a system that will ensure that
there is stock optimization.
·
In liaison with the Finance
department ensure proper cost controls and inventory cost analysis.
·
Develop a comprehensive Health and
Safety Policy for the supply chain operations.
·
Develop, document and implement stock
control measures.
·
Develop, document and implement
material handling processes
·
Develop a waste management strategy,
policy and implementation plan.
·
Improve customer experience and
handle all customer complaints arising from this department.
·
Implements security, housekeeping and
sanitation programs.
·
Responsible for accurate inventory
and data management.
·
Hire, supervise, schedule and train
personnel.
·
Manages documentation and flow of
imported goods from point of origin to warehouse.
·
Monitor data management to keep
accurate product, contracts, prizing and invoicing information.
·
Work closely with suppliers and
customers to improve operations and reduce costs.
·
Ensure personnel safety and safe
working environment of staff.
·
Communicate needs and objectives to
Managers and key personnel in procurement, logistics and distribution.
·
Negotiate contracts to reduce costs
and achieve maximum efficiency.
·
Provide accurate routing information
to ensure that delivering times and locations are coordinated.
·
Accurately calculate total supply
chain costs in relation to proposed new projects.
·
To obtain quotes for transportation
and also make cost comparisons.
Responsibilities
·
Sourcing
·
Purchasing
·
Transport
·
Warehouse distribution
·
Vehicle Maintenance
·
Identify and implement initiatives to
reduce the overall supply chain cost base.
Planning Skills
·
One must have good analytical and
planning skills to establish supply requirements.
·
Review of demand forecasts with the
marketing and production teams.
·
Establish supply schedules and
communicate requirements to members in the Supply Chain.
·
Aim to ensure that all essential
supplies are available when needed so that the company can meet market
requirements.
·
To control costs and minimize
unnecessary stock.
·
Maintain the Buffer stocks to ensure
allowance for the extended Lead & Lag time.
Supplier Performance
·
Monitor supply chain and employee
performance in the Operations department.
·
Establish metrics to assess factors
such as quality, cost and delivery performance.
·
Enforce standards of performance.
·
Collaborate with the operations team
to find ways of improving efficiency or reducing costs.
·
Communication
·
Ensure that the Supply Chain team
(Operations) can respond quickly to issues that could affect distribution of
goods from the warehouse.
Relationships
·
Aim to build mutually beneficial
relationships with suppliers so that the entire supply chain works in a well
coordinated way.
·
Instead of constantly changing
suppliers to find the lowest prices, Supply Chain Managers should aim to build
long-term relationships that offer quality, value and flexibility to meet
changing supply requirements.
Qualifications
·
BSc. Degree with Masters or MBA
preferred. Advance certifications are a plus
·
4-6 years’ progressive experience
Supply Chain Management (Management role)
Applicants
who meet the requirements stated above should send their applications and
detailed CVs with a day – time telephone number to the email address:
jobs@hcsafrica.com with Supply Chain Manager on the Subject line.