Kakamega County Water and Sanitation
Company Ltd is a county corporation mandated to provide Water and Sanitation
Services within the County of Kakamega.
The Company invites applications from
suitably qualified persons to fill the following vacant position:
Customer Services and Public Relations
Manager
Job Scale 3
Main job Tasks and Responsibilities
·
Develop, jointly with the Commercial
and Finance Manager, approved customer service charter, strategies and
operating plans that reflect the long-term corporate goals and priorities of
the company.
·
Create a communication system that
transcends between the company and customers to evolve a conducive working
atmosphere;
·
Ensure the fostering of good working
relationships with customers by providing good service in a timely manner;
·
Train personnel on public relations;
·
Undertake public awareness campaigns
on various customer service and public relations.
·
Identify and create a rapport with
relevant pressure groups
·
Build good publicity through
participation in community initiatives and feature articles in the media;
·
Keep an up to date register of
customer details
·
Develop and implement company
policies on customer service and public relations
Education, Professional
Qualifications and Work Experience
·
B.Com (Marketing) or B.A
International Relations and Diplomacy, B.A in Social Sciences (Sociology,
Economics, Criminology, Political Science, Development studies etc) or Degree
in Water /Waste Water Technology or equivalent
·
Postgraduate Diploma in Public
Relations or journalism or equivalent from a recognized institution;
·
At least five (5) years relevant
experience ,3 of which at a management level
·
Relevant Computer Software Packages;
·
Report writing skills;
·
Management and supervisory skills;
·
Customer handling/care skills;
·
Knowledge of Water Sector Reforms
How to Apply
All applicants should submit their
applications together with copies of their detailed Curriculum Vitae, Academic
and Professional certificates, Testimonials, National Identity card or
Passport, and any other supporting documents.
The positions applied for should be
indicated on top of the envelope.
Applications should be submitted to:
The Secretariat
Board of Directors
Kakamega County Water and Sanitation Company
P.O. Box 1189-50100
Kakamega
Board of Directors
Kakamega County Water and Sanitation Company
P.O. Box 1189-50100
Kakamega
Email: kacwasco@gmail.com
Hand delivered applications can be
submitted at the company headquarters, Kakamega Water and Sanitation Company,
Kefinco House, off Kakamega Kisumu road, behind Barclays bank
Vacancies Brief: Kakamega County Water and Sanitation Company Ltd is a
county corporation mandated to provide Water and Sanitation Services within the
County of Kakamega.
As part of our continued growth and
team strengthening, we are looking for self-motivated, qualified, competent,
seasoned and talented professionals capable of operating in a fast paced and
demanding environment.
Our goal is to ensure that the
corporation has a robust core management team that will spearhead the
achievement of the corporation’s short-term and long-term objectives and does
not diverge from its strategic goals. The Company invites applications from
suitably qualified persons to fill under listed positions:
All applicants are required to
fulfill the requirements of Chapter 6 of the Constitution of Kenya 2010, have a
national identity card and a certificate of good conduct.
All successful candidates to the
interview will be required to carry their original certificates and
testimonials.
The Current employees are encouraged
to apply.
Chairman
Board of Directors
Kakamega County Water and Sanitation Company
Board of Directors
Kakamega County Water and Sanitation Company