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Customer Relations & Marketing Manager Job Vacancy

The Kenya Pipeline Company (KPC) Limited is a State Corporation established under the Companies Act (CAP 486) of the Laws of Kenya to provide efficient, reliable, safe and cost effective means of transporting quality oil and gas from source to the customer.
Pursuant to this objective, the Company is seeking to recruit a highly motivated visionary, dynamic and results oriented candidate to fill the undermentioned position:

Customer Relations & Marketing Manager

JG 3
1 Post 
Ref No: KPC/ADVT/36/2016
Reporting to the General Manager (Strategy), the role responsible for marketing activities, customer relationship management and business research for growth and diversification.
Key Responsibilities
  • Guide and oversee the functions of Marketing, Business Development, and Customer Relations.
  • Coordinate business research programmes to guide strategies for business growth and diversification.
  • Coordinate surveys on new products and market needs.
  • Develop a competitive service pricing strategy
  • Guide and oversee formulation and implementation of marketing plans, customer relations and programmes.
  • Coordinate activities of market intelligence and competitor analysis to position the Company in the dynamic business environment.
  • Oversee development and compliance with Departmental Strategic Plan.
  • Manage performance within the Department.
  • Oversee adherence to policies and other statutory requirements.
Key Competencies
  • Knowledge of the petroleum industry
  • Ability to use rigorous logic and methods to solve difficult problems with effective solutions
  • Leadership skills
  • Effective management skills
  • Communication and presentation skills.
  • Knowledge of marketing and customer relations principles.
  • Ability to understand changing market dynamics.
  • Marshal resources; people, funding, material and support to get things done
  • Creativity and Innovation
  • Develops and presents budgets that realistically reflect the needs of the departmental.
Key Qualifications & Experience
  • Minimum of ten (10) years relevant experience five (5) of which should be at senior level in a large and busy organization.
  • Bachelor’s Degree in Social Sciences, Commerce, Economics, Business Administration or any related field.
  • Membership to a relevant professional body e.g. MSK
Terms of Service and Remuneration

These appointments will be on a three year (3) contract terms renewable subject to satisfactory performance and delivery of set performance targets and outcomes.

Application Requirements

NB: Candidates interested in these positions are expected to fulfil the requirements of Chapter Six of the Constitution of Kenya.

Specifically, they must obtain and submit with their application copies of the following certificates;
1.    Certificate of Good Conduct from the Directorate of Criminal investigations
2.    Clearance Certificate from Higher Education Loans Board (HELB)
3.    Tax Compliance Certificate from Kenya Revenue Authority (KRA)
4.    Clearance from the Ethics & Anti-corruption Authority (EACC)
5.    Clearance from Credit Reference Bureau (CRB)

Suitably qualified candidates should apply in confidence to the address below enclosing CVs with full details of education background, professional qualifications, and attach copies of certificates and relevant testimonials.

Applications may be deposited at our Head Office, Kenpipe Plaza, Ground floor in the APPLICATION BOX or posted to:

The Managing Director
Kenya Pipeline Company Limited
P.O. Box 73442, 00200

All applications should be received not later than Friday, 14th October, 2016.

Kenya Pipeline Company is an equal opportunity employer committed to diversity and gender equality. Women and Persons with disability are encouraged to apply.

Please note that only shortlisted candidates will be contacted. Any form of canvassing will lead to automatic disqualification.

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