Duma
Works is recruiting a People
Operations Manager for one of our clients.
The
company connects talented people to online work.
Location: Nairobi
Location: Nairobi
Summary: The People Ops Manager will lead the People Operations Team within the Workforce Department at our company.
Onboarding
- Marketing
to & recruiting people according to the skill sets required for
project delivery
- Conduct
On-boarding Assessments and maintenance of new or on-boarded people
People
Selection, Communication & Supervision
- Ensure
maximum utilisation to help meet capacity requirements of TAT and
throughput
- Match
availability and skills distribution of existing and new people
- Fulfil
capacity requests from Delivery Operations
- Provide
clear communication & diligent supervision
People
Productivity
- Equip
people with skills to perform and excel in our platform
- Ensure
accurate delivery
- Own
the timely completion of project deliverables and people engagement
- Build
efficient Payout Programs
- Represent
the Workforce Department in cross-functional teams
Skills
and Experiences
- 5
years experience, preferably in a high-growth tech company
- Working
knowledge of BPO operations
- Proven
ability to design lean processes
- Prior
exposure to designing and delivering training
- SAP
knowledge highly preferred
Apply
Cover Letter and detailed CV are to be sent by email to apply@dumaworks.com marking the subject as “2344”, Your Full name & Phone number e.g. 2344, Barack Obama, 07xxxxxxxxx.
Cover Letter and detailed CV are to be sent by email to apply@dumaworks.com marking the subject as “2344”, Your Full name & Phone number e.g. 2344, Barack Obama, 07xxxxxxxxx.
If you
don’t follow these instructions, your application will not go through.
Any
applications without a Motivation Letter will not be considered.
Deadline for receiving applications: 30th September 2016
Deadline for receiving applications: 30th September 2016
N.B.* When applying to any job through Duma Works, you can expect that
after you apply, you will receive a confirmation email, and then an SMS alert
asking you to take a basic screening test over email or SMS. The test may not
arrive immediately. Please be patient. The test will typically be 5-8 questions
to help us understand your background. Regular SMS rates apply to the test, and
if you ever have any issues with the process, please reach out to 0702093793.
If you apply and don’t meet these minimum qualifications, we won’t be able to
forward your application to the employer. This is to save both you and the
employer time and make sure you both find the best match.