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Job Vacancies in Telkom Kenya, Nairobi

Position: Head of Enterprise Marketing 
Reporting to: Managing Director - Enterprise
Range: R1L
Department: Enterprise Division

Role Purpose: Responsible for managing the marketing requirements of Telkom Kenya business segment, he / she will work with TKL Enterprise team and other cross functional teams in developing and executing clear and effective marketing plans, strategies and guidelines to address business market segments.

Key Duties and Responsibilities
  • Own and drive market segmentation and sizing activities aimed at establishing business potential and ensuring effective targeting and positioning in the four key business market segments
  • Define product positioning, pricing and tariff structures, as well as launch key offers, services, & promotions to drive uptake.
  • Support the promotional and branding requirements for the business including product brochures and catalogues, sales toolkits and folders, point of sale materials, marketing campaigns, merchandize requirements and customer events, working with the relevant teams.
  • Responsible for monitoring competitor activity, market and industry trends and evolving customer needs to inform our strategic and competitive response. Support with marketing drives and initiatives aimed at extracting more revenues from our customers.
  • Own and updates the Business Segment marketing score card, which analyses all the drivers to local revenues.
  • Manage and close monitoring of churn across all segments and developing retention initiatives specific each segment.
  • Shares market and consumer research information with Sales, SME & Corporate sales to enable the function to focus its business development activities and benefit from all available business building opportunities
Academic / Professional Qualifications
  • Bachelor’s Degree in Business or equivalent
  • Minimum of 5 -8 years’ experience
  • Minimum of 4 years’ experience in sales/marketing or related industry
  • Knowledge of the Telco Industry & good understanding of enterprise services and solutions
Key Competencies:
  • Excellent skills in sales presentation, competitive proposal writing and business reporting
  • Marketing management
  • Product management
  • Commercial skills with strong ability to build business cases
  • Project management
  • Marketing communications
  • Brand management
  • Strong coaching skills and leadership skills
  • Results oriented
  • Analytical and problems solving skills
  • Networking and inter-personal skills
  • Consulting, Facilitation and Selling skills

Position: Sector Manager
Reporting to: Head of Corporate Sector

Range: R2U
Department: Enterprise Division    

Role Purpose: He/ She will be required to define and execute growth oriented sector specific sales and retention strategies across assigned vertical markets. 

He/ She will provide leadership to the sales team with the objective of increasing business opportunities and generating revenues from Key Corporate customers. 
Duties and Responsibilities
  • Sector Operational Plan: Develop and implement long-range sales and retention operational plans, objectives, tactics and pull-through programs to maximize results.
  • Sales & Retention Initiatives: Evaluate and implement appropriate sales and retention initiatives, recommending enhancements to improve win ratios and revenue growth within the sector.
  • Performance Management: Ensure that the team is able to meet and exceed new sales, renewals, retention, collections, and customer engagement targets.
  • Training & Development: ensure the right training and development is availed to the assigned team to equip the customer relationship managers with the right skills for top performance.
  • External / Customer Engagement: Develop multi-level and multi-functional relationships to drive solutions that are innovative and provide value / benefit relative to the customer’s respective business needs.
  • Enterprise Service Reviews: Ensure that all assigned enterprise customers are constantly engaged with formal service review meetings by the Customer Relationship Managers as well as regular planned or ad-hoc customer visits by the Sector Manager.
  • Account Development: Ensure overall account management to build and maintain strong, long-lasting customer relationships with a view to maximize the lifetime value of the customer.
  • Key Contact Person: Be the lead point of contact for all matters specific to the customers within the defined account portfolio and develop a trusted advisor relationship with the customers.
  • New Sales Opportunities: Meet and exceed sales targets by developing long-term relationships within the targeted customers and identifying upselling and cross-selling opportunities within existing accounts.
  • Cash & Collections: Complement company’s efforts in ensuring that new sales are delivered, billed and translate to cash.
  • Contract Renewals: Manage contract renewals and proposal responses to RFPs & RFQs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers.
Academic / Professional Qualifications
  • Bachelor’s Degree in Business, Finance or other relevant field (or equivalent)
  • Minimum of 5 years’ experience in high dollar value consultative selling and relationship management preferably within major accounts
Key Competencies:
  • Strong Leadership and Internal Stakeholder Management Skills
  • Excellent in communication, presentation, business reporting, competitive proposal writing and negotiation skills
  • High end sales generation and closing ability
  • Strong Organizational & Planning Skills
  • Strong problem solving & team management skills
  • Strong financial skills by understanding the costs to serve and its impact on the Profit & Loss (P&L).
This position is opened to Kenyan citizens only. 

If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.
Application should be sent by latest 12th September 2016, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. 

Apply through and quote the job title in the subject field.

Only shortlisted candidates will be contacted

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