M-KOPA is seeking:
Position Title: Business
Analyst
Location: Nairobi
Position Start: ASAP
Contract: Permanent
Reporting to: Product
Manager
Overall Purpose: Collaboratively designing solutions to meet business and user
needs.
Since its commercial launch
in October 2012, M-KOPA has connected more than 350,000 homes in Kenya,
Tanzania and Uganda to solar power, and is now adding over 500 new homes each
day.
The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use instalment plan.
Customers acquire solar
systems for a small deposit and then purchase daily usage "credits"
for Ksh 50, or less than the price of traditional kerosene lighting.
After one year of payments customers own their solar systems outright and can
upgrade to more power.
All revenues are collected in
real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM
sensors in each solar system allow M-KOPA to monitor real time performance and
regulate usage based upon payments.
This connected design means
that M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile
payments per day) via the company's proprietary cloud platform, M-KOPANET.
As of January, 2016 M-KOPA
employs over 900 full time staff across East Africa and sells through a network
of over 1,000 direct sales agents. It has also commenced licensing its
technology to partners in other markets.
M-KOPA has been recognised for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.
M-KOPA has also successfully tested a range of new products that leverage its relationship with customers, and M-KOPA’s unique competencies in mobile telecommunications and ICT.
To ensure that the research
and development of new products add value to (and do not distract from) its
core business, M-KOPA is establishing the M-KOPA Labs.
The Labs will be a dedicated
business unit within M-KOPA that will define and test extensions of the M-KOPA
asset-based credit model for off-grid-power to new products and services.
Role Profile
Key Accountabilities
- Collecting,
understanding and analyzing operational objectives by studying business
functions; gathering information; evaluating output requirements and
formats.
- Documenting all
business requirements in a clear and concise manner
- Engaging
business users and the technology team in order to prioritize system
feature requests
- Engaging
business users and the technology team in design of M-KOPA’s systems with
a view to maximizing value for all involved
- Ensuring the
user experience in M-KOPA systems is optimal
- Developing new
business processes that have an impact on M-KOPA’s systems and making
improvements on existing ones
- Suggesting
improvements to M-KOPA’s systems by studying current practices and
conceptualizing solutions to challenges arising
- Developing user
documentation and training manuals
Incumbent Requirements
Education: Preferred: Technology Related Degree
Experience: Required: At least 2 years in a similar
position
Knowledge / Skills:
Required
- Strong
analytical and problem solving skills with an attention to detail
- Strong analysis
skills which will include business process modelling (BPM), use cases and
data modelling
- Experience in
the development and implementation of standards, procedures and guidelines
to support operational processes
- Self-motivated
with the ability to prioritize, meet deadlines, and manage own time with
changing priorities in an agile environment
- Nothing short
of excellent oral and written communication skills
- A results
oriented individual who thrives working in a fast paced environment
- Excellent
interpersonal skills with a willingness to go the extra mile to assist
other team members
Beneficial
- Working in an
Agile environment
- Prior
experience working on UX modelling
Remuneration: Competitive covering a monthly salary, performance bonus and
medical benefits reflective of the candidate’s experience and skills.
To Apply
To apply, send a CV and a
cover letter expressing why you feel you would be an excellent candidate for
the role to careers@m-kopa.com with the subject “EV-BA-2093”.
Deadline for application is 5pm on Sunday 9th October, 2016.
Please Note: M-KOPA Solar is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities and people with disabilities are strongly encouraged to apply.
Deadline for application is 5pm on Sunday 9th October, 2016.
Please Note: M-KOPA Solar is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities and people with disabilities are strongly encouraged to apply.
In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, M-KOPA does not discriminate on the basis of race, colour, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment.
M-KOPA, as a policy, does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’ or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.