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NGO Jobs in Nairobi, Kenya - Habitat for Humanity (Many Vacancies)

HFH Kenya is a leading housing organization founded in 1982 whose mandate is to enable low income communities to access decent and affordable shelter. Through provision of affordable financial and technical services, HFHK brings people together to build homes, communities and hope.

This is an exciting time to join HFH Kenya following its just completed strategic plan. This vacancy announcement is for the position of Market Development Manager to strengthen the team that takes HFHK work and actualization of the strategy to the next level.


Position: Market Development Manager


Ref: MD/08/16
 

Reports To: Head of Programmes
 
Location: Nairobi
 
Direct Supervisees: Housing Support Specialist, Product Development Officer
 
Category: Amended position
 
Job Purpose: The purpose of this position is to take lead in facilitating product development and work closely with Financial Services / Cooperatives validate and pilot scalable housing microfinance products in Kenya.

Job Summary: Reporting to the Head of Programmes, the Market Development Manager will be based in Nairobi and will primarily be responsible for taking lead in facilitating product development and work closely with Financial Services / Cooperatives validate and pilot scalable housing microfinance products in Kenya. 

He/she will prepare and asses the institutional readiness for pilot implementation by ensuring that key areas are addressed e.g. Pilot objectives, financial projections, systems and procedure adaptations, marketing plan, training of staff especially the field officers on the new product and a pilot launch date. 

He/she will support implementing partners brand and position HMF product through brand development, concept develop a marketing strategy and positioning plan. 

Participate in learning /sharing opportunities within and without Habitat as might be required

Key Responsibilities
  • Developing a market research plan that has the geographical location sample selection and size, tools and the field research schedule.
  • Adaptation of tools-We have ready developed research tools that are then adapted to fit the partner context.
  • Respondent mobilization-In consultation with Financial Support Providers (FSP) partners ensure that the right respondents are selected and mobilized for research.
  • Market research- Field collection of data and consolidation. Majorly conduct qualitative market research using focus group discussion and individual in-depth interviews
  • Data consolidation and analysis.
  • Report writing- once the report is done it is sent to the Regional project manager and area office/HQ for quality control before it is sent to the partner.
  • Presentation of the report to FSP partner senior management.
  • Work with FSP product development team to extract product concepts from the research findings.
  • Assist the team develop a preliminary and a draft product prototype
  • Refine the draft and facilitate its presentation to management for adoption or further refinement
  • Ensure that that the product meets the project threshold in terms of needs, preference and affordability to the low income segment.
  • Work with the HSS Specialist and the FSP to ensure that there is some good level of HSS (Housing Support Services) embedded to the product.
  • Validation –Work with a hired consultation to carry out a validation of the product. My role is to ensure tools are properly adapted, monitor the validation field exercise and review the report as well as present the findings to the FSP.
  • Prepare and asses the institutional readiness for pilot implementation by ensuring that key areas are addressed e.g. Pilot objectives, financial projections, systems and procedure adaptations, marketing plan, training of staff especially the field officers on the new product and a pilot launch date.
  • Pilot monitoring and Review with the support of M &E team ensure there is pilot monitoring plan, hold monthly monitoring meetings with the partners, client visitation, receive product performance data and prepare monthly reports, midterm and end term pilot reviews to gauge the general level of success as per the objectives and recommend adjustments before roll out.
  • Ensure continuous engagement with the institution management especially the product champion both formally and informally. This is to ensure there is consistent buy in and support to the project and also eliminate/or minimize implementation bottle necks.
  • Responsible for communication the FSP of any emerging issues within the project as well as act as a feedback channel back to habitat.
  • Support implementing partners brand and position HMF product through brand development, concept develop a marketing strategy and positioning plan. Some of the activities will involve hiring a product marketing consultant.
  • Participate in learning /sharing opportunities within and without Habitat as might be required.
  • Assist in the dissemination of practical knowledge on housing microfinance products to other FSPs in Kenya, and to the broader industry.
  • Supervise the Housing Support Services Specialist and Product Development Officer to integrate HSS into housing microfinance product under development by the FSPs.
Key Performance Measures / Indicators
  • Number of products developed
  • Number of loans disbursed by partners
  • Project implementation plan milestones
  • Quarterly monthly report that measure planned activities and actual execution
  • Feedback from partners and project evaluation
Qualifications
  • A Bachelor’s degree in Social Science, Finance, Development or related study.
  • Professional training/qualifications in microfinance.
Knowledge, Skills & Abilities Required
  • Proven self-initiative and problem solving abilities.
  • Good presentation, writing, training, interpersonal and team building skills.
  • Good organization planning and analytical skills.
Experience
  • A minimum of 7 years of working experience in the finance services sector at a management level.
  • Conversant with the regulatory framework for the microfinance industry in Kenya
  • Project Management Training
  • Experience in market research, product development and training.
  • Ability to foster relationships with partners.
Other Information
  • Ability to work long and odd hours, including weekends
  • Confidentiality
  • Honesty
  • High levels of integrity


Position: Senior Programme Support Officer
 
Ref: SPSO/08/16
 

Reports To: Head of Programmes
 
Location: Nairobi
 
Direct Supervisees: Capacity Development Officer, Programme Assistant, Volunteer Engagement Officer
 
Relationships: All departments to ensure seamless flow of HFH programme and operations processes
 
Category: Amended position

Job Purpose: The Senior Programme Support Officer is responsible for supporting the programmes implementation process in the field and ensuring that the Programmes have the capacity to succeed in their partnership with Habitat for Humanity Kenya in implementing existing programs specifically in terms of group dynamics, building, community facilitation, capacity building, and lending and loan portfolio management.

Job Summary: Reporting to the Head of Programmes, the Senior Programme Support Officer is responsible for supporting the programmes implementation process in the field and ensuring that the Programmes have the capacity to succeed in their partnership with Habitat for Humanity Kenya in implementing existing programs specifically in terms of group dynamics, building, community facilitation, capacity building, and lending and loan portfolio management. 

He/she will provide technical support and contribute towards programme design, planning, implementation, monitoring and evaluation of programmes Support programme implementation in budget monitoring, reporting, monitoring, evaluation and learning, support proposal development process, volunteer management, provide essential administrative, financial and operational, programmatic and communications support. Monitor programme progress, design of tools and methodologies for delivery of Capacity development activities, and produce donor reports.

Key Responsibilities
  • Provide essential administrative, financial and operational, programmatic and communications support. Monitor programme progress and budgets against agreed indicators and produce donor reports.
  • Provide high quality administrative, logistical and financial support. Support programme implementation in budget monitoring, reporting, monitoring, evaluation and learning. Data entry for loans processing, support proposal development process, volunteer management.
  • Provide technical support and contribute towards programme design, planning, implementation, monitoring and evaluation of programmes.
  • Contribute to develop concept papers, prepare proposals and implementation work plans (including log frames, activity schedules, monitoring and evaluation schedules) for submission to major donors
  • Take part in the design of tools and methodologies for delivery of Capacity development activities. The tools include but not limited to assessment tools, training modules and manuals, coaching and mentoring support techniques, reporting templates etc.
  • Actively support implementation of strategies that create enabling environment for capacity development.
  • Lead and manage the design of training and capacity development materials.
  • Oversee the implementation of all lending strategies that are developed to strengthen the sustainability of the revolving fund.
  • Oversee the input of loans data into the MIS system to facilitate tracking and reconciliations of loans portfolio.
  • Monitor Mortgage/loan collections by ensuring actions in line with HFHK mission are taken against defaulters.
  • Ensure that group savings are collected and banked as per the policy.
  • Frequent Review loan applications from the regions and recommend for final approval.
  • Conduct regular field visits to assess the adherence to business processes, policy and workplans.
  • Supervision of savings and loan reconciliation exercise.
  • Follow-up with field officers on defaulting clients.
  • Authorize in loan recovery exercise at the regional offices.
  • Field Imprest approvals based on the policy relating to spending.
  • Provide technical assistance and take leadership in monitoring project activities to ensure that they are implemented in a systematic and timely manner to follow work plan targets, achieve technical requirements and complete deliverables in accordance with subproject agreements and budgets.
  • Liaise with the Monitoring and Evaluation Officer to conduct periodic regional evaluations to assess the accuracy and integrity of HFHK partnerships and groups.
  • Conduct periodic Monitoring and Evaluation of all existing programmes to ensure that implementation is on course as per agreed work plans and approved proposals.
  • Working with the programme teams and the Monitoring and Evaluation Officers, prepare monthly, annual and end-of-project narrative reports and other reports as required
  • Review all the weekly reports and meeting reports and forward payment receipts to finance office.
  • Provide programme update and information as required to senior management to assist with dissemination of information and preparation of donor reports
  • Monitor the monthly reconciliation of all groups and regional office financial reports between the Finance Officer and the Programme Assistant, ensuring that Regional portfolio reports and loans tracking system are completely reconciled with each other.
  • Linking the Regional offices and the National office to have an integrated programme implementation.
  • Participate actively in contributing to documentation of “success stories” and other anecdotal information to enhance the overall quality of performance reports to the donors
  • Ensures comprehensive and constructive performance reviews are completed on a timely basis and facilitates discussion of performance and career options with staff under your supervision.
  • Direct supervision of the Programme Assistant, Capacity Development Officer and the Volunteer Engagement Officer.
  • Discharge other functions as may be delegated.
Key Performance Measures / Indicators
  • Monthly programme reports.
  • Input to development of Proposals.
Qualifications
  • A first degree in Community / Programme development, Economics, Business or related field.
  • A post graduate qualification in program/project design, development and management will be an added advantage.
Knowledge, Skills & Abilities Required
  • Well-developed oral and written communication skills and financial analytical skills
  • Monitoring and Evaluation skills
  • Strong analytical, research and report writing skills as well as excellent presentation and facilitation skills.
Experience
  • At least 5 years’ programme/project management experience. .
  • Relevant experience in community development, private sector development (microfinance institutions).
  • Experience in developing, implementing and managing innovative Housing programs.
  • Experience providing technical support and advisory services.
  • Experience in developing and nurturing strategic partnerships.
  • Experienced participant monitoring, budgeting and maintaining client relationships in a complex, deadline-oriented environment preferred.
Other Information
  • Ability to work long and odd hours, including weekends
  • Confidentiality
  • Honesty
  • High levels of integrity


Position: Construction Specialist
 
Ref: CS/08/16
 

Reports To: Regional Coordinator
 
Location: Regional Office
 
Direct Supervisees: None
 
Relationships: All departments to ensure seamless flow of HFH programme and operations processes
 
Category: New
 
Job Purpose: The Construction Specialist will support the Regional Coordinator in ensuring quality direct construction activities are well monitored, meet the required Quality Assurance and Quality Control specifications as envisaged in the construction workplan and in the documentation of construction progress reports. 

The job holder will work with partners and the Senior Projects Officer.

Job Summary: The Construction Specialist will support the Regional Coordinator in ensuring quality direct construction activities are well monitored, meet the required Quality Assurance and Quality Control specifications as envisaged in the construction workplans and in the documentation of construction progress reports. 

The job holder will work with partners and the Special Programs Development Officer. 

He / she inspects work in progress to ensure conformity with Quality Assurance / Quality control specifications and requirements, Industry Codes, Standards and Procedures, and provides technical advice to resolve problems. 

The Construction specialist leads and ensures all work groups are properly guided, in close cooperation with the Project Manager, in assembling and controlling the required resources (manpower, equipment, materials and tools required)to start and sustain the work efficiency and productivity until the completion of the project.

Key Responsibilities
  • Ensure that all civil activities within the designated areas are well planned, coordinated and be able to utilize all available resources in coordination with other Project Managers in directing and supervising all involved site personnel and subcontractors.
  • Leads and ensure all work groups are properly guided, in close cooperation with the Project Manager, in assembling and controlling the required resources (manpower, equipment, materials and tools required)to start and sustain the work efficiency and productivity until the completion of the project.
  • Inspects work in progress to ensure conformity with Quality Assurance / Quality control specifications and requirements, Industry Codes, Standards and Procedures, and provides technical advices to resolve problems.
  • Advises in determining and procurement of tools and materials to be delivered at specific times in order to conform to the workloads, plans and schedules.
  • Discusses and reviews with Regional Coordinator the project Key Performance Indicators to determine accurate status of the project, making tactical decisions for allocating resources, and assigning resource requirements, to maintain project on target.
  • Review progress reports from on the Construction and forwards to Regional Coordinator and the Senior Projects Officer for corrective actions if project becomes behind schedule or over the budget.
  • Performs department on‐boarding and induction relevant to procedures, guidelines, policies, etc.
  • Complies with the highest level of health, safety and zero accident during all stages of project execution and pro‐active with safety groups and subcontractors to promote safe and hazardous free work within the designated area.
  • Support and assist with skills training programs (if requires), with the aim of increasing artisans skills.
  • Discharge other functions as may be delegated.
Key Performance Measures / Indicators
  • Quality oversight on the constructions taking place at regional level.
  • Documentation of evidence on various stages of the construction cycle.
Qualifications
  • A bachelor’s degree in Civil Engineering
  • Preferably Licensed Engineer
Knowledge, Skills & Abilities Required 
  • Knowledge of civil and structural codes and 
  • Negotiation and influence skills. 
  • Strong analytical, research and report writing skills as well as excellent presentation and facilitation skills.
Experience 
  • With minimum 5 years significant Industrial, commercial, residential construction experience, with at least 5 years as Construction / Site Manager. 
  • Practical experience in managing large construction projects. 
  • Understanding of other disciplines like Electrical, Mechanical, Piping, Instrumentation, Electronics & Communication from site activities point of view. 
  • Knowledge and understanding of best practice monitoring and evaluation systems and procedures 
  • Experience in supporting programme staff and partners to work with communities in a sensitive and participatory manner.
Other Information
  • Ability to work long and odd hours, including weekends
  • Confidentiality
  • Honesty 
  • High levels of integrity


Position: Regional Coordinator
 
Ref: RC/08/16
 

Reports To: Head of Programmes
 
Location: Regional Offices
 
Direct Supervisees: Senior Field Officers
 
Relationships: All departments to ensure seamless flow of HFH Programme and operations processes
 
Category: New position

Job Purpose: The Regional Coordinator is in charge of one of the geographic regions where HFH Kenya implements activities. The job holder is responsible for oversight on program and Operational activities at the Regional level.

Job Summary: Reporting to the Head of Programmes, the Regional Coordinator is responsible for oversight one of the geographic regions where HfH Kenya implements activities. 

He / she will ensure lead the Programme methodology and in alignment with HfH Kenya operational policies and practices, provide leadership in partnership, advocacy and community development at regional level and ensure that all lines of business and best practice are integrated at field level. 

The Regional Coordinator will prepare, in coordination with key Programme staff, strategic area work-plans with clear objectives and achievement benchmarks, long-term and short-term priorities, implementation plans, financial projections and tools for evaluation.

Key Responsibilities
  • Provide vision, leadership and technical direction to the regional team, in accordance with the agreed Programme methodology and in alignment with HFH Kenya operational policies and practices.
  • Ensure that overall Programme implementation and monitoring systems in the region support HFH Kenya strategic objectives.
  • Lead in partnership, advocacy and community development at regional level.
  • Ensure HFH Kenya lines of business and best practice are integrated in implementation at field level.
  • Create opportunities for appropriate synergy and collaboration between all projects implemented in a manner that facilitates coherence of the Programme in the geographical area of responsibility with the overall nationwide Programme.
  • Prepare, in coordination with key Programme staff, strategic area work-plans with clear objectives and achievement benchmarks, long-term and short-term priorities, implementation plans, financial projections and tools for evaluation.
  • Manage the overall project in the area of responsibility by planning, monitoring and evaluating project activities in accordance with the guidance and requirements developed for the projects.
  • Oversee administrative and financial management of the Programme in the area of responsibility;
  • Ensure that Programme is implemented in a timely and professional manner and meets beneficiary needs.
  • Participate in regular coordination meetings and create relationships that promote community participation and ownership.
  • Ensure effective implementation of M&E systems and adequate documentation throughout the lifetime of the Programme.
  • Lead a continuous quality improvement process to ensure the highest quality possible of the Programme in the region.
  • Be responsible for the accurate, timely and high quality aspects of donor and internal reports components for the region of responsibility.
  • Monitor spending versus budgets in the region of responsibility;
  • Gain knowledge of donors’ culture, policies and procedures in relation to the Programme and ensure the region complies with these regulations.
  • Ensure that the HFH Kenya is appropriately represented in relevant coordination bodies at regional and county levels.
  • Ensure representation of HFH Kenya at Regional level to maintain a good relationship and communication with local and provincial level stakeholders.
  • Responsible for Finance and Administration processes in the Regional office
  • Ensures comprehensive and constructive performance reviews are completed on a timely basis and facilitates discussion of performance and career options with staff under your supervision.
  • Discharge other functions as may be delegated.
Key Performance Measures / Indicators
  • Timely submission of donor / monthly reports from the region.
  • Achievement of activities based on Project workplans.
Qualifications
  • A Bachelor’s degree in Social Science, Development Studies or a related field.
  • Training in M&E, Project Planning and Management is an added advantage.
Knowledge, Skills & Abilities Required
  • Fluency in written and spoken English and Kiswahili is required.
  • Financial management and analytical skills
  • Negotiation and coordination skills.
  • Computer skills in data management, analysis and reporting
  • Willingness to travel among rural communities;
  • Excellent interpersonal skills and good team spirit;
  • Results Focused, Drive Change / Foster Innovation, Customer Service Orientation and Develop Others.
Experience
  • At least 7 years’ experience in a similar role within an NGO setting.
  • Experience in technical project implementation over a wide geographical coverage.
Other Information
  • Ability to work long and odd hours, including weekends.
  • Confidentiality
  • Honesty
  • High levels of integrity


Position: Senior Accountant
 
Ref: SA/08/16
 

Reports To: Finance Manager
 
Location: Nairobi
 
Direct Supervisees: Accounts Assistant
 
Relationships: All departments to ensure seamless flow of HFH program and operations processes
 
Category: Existing position
 
Job Purpose: The job holder is member of the finance team and is in charge of maintaining internal controls, general ledger accounts and business transactions. He / she assists in the preparation and distribution of HFH Kenya financial statements and preparation and analysis of budget variances.

Job Summary: Reporting to the Finance Manager, the Senior Accountant is in charge of maintaining internal controls, general ledger accounts and business transactions. 

He / she assists in the monitoring of HFH Kenya’s financial transactions to ensure that transactions are recorded on an accurate and timely basis, preparation and analysis of budget variances, preparation and distribution of HFH Kenya financial statements to stakeholders as prescribed from time to time. 

The job holder will also participate in the development of the annual budget, contribute to development of programme proposal budgets and supervise and ensure the integrity of the data entered into both the Sun system and Loan Tracking System.

Key Responsibilities
  • Assist the Finance and ICT Manager in the development, documentation, implementation, and monitoring of National Office’s financial transactions to ensure that transactions are recorded on an accurate and timely basis and financial reports are provided to stakeholders by the prescribed
  • Review the transactions and supporting documentation prepared by the Finance Officer for approvals.
  • Ensure the implementation of all internal control processes in all disbursements and transaction. Advise and implement financial policies while promoting fraud awareness in all activities
  • Maintains current knowledge of local government requirements related to financial matters and ensures compliance with tax regulations and other legal requirements.
  • Participate in the development of the annual budget and ensure that the all spending according to budget through preparation of monthly budget versus expenditure analysis.
  • Contribute to development of programme proposal budgets.
  • Supervise and ensure the integrity of the data entered into both the Sun system and Loan Tracking System.
  • Ensure that all the receipts are timely and accurately captured monthly.
  • Process bank reconciliation monthly to find out receipts still outstanding
  • Ensure that all procurements for the organization meet the standard of prudence, cost, accountability, fairness and are in line with existing HFH and donor policies.
  • Participate in the Tender Committee and advice on financial matters thereto.
  • Prepare Local Purchase Orders for procurement of goods / services and ensure the LPOs have been duly signed before sending to the supplier to provide the goods or services.
  • Consolidate input from Human Resources department and support payroll processing ensuring that statutory deductions are remitted to government in a timely and consistent manner.
  • Assist in the preparations for quarterly and annual external / audits including providing all necessary documents to facilitate the process.
  • Ensure proper documentation and approvals are done as required.
  • Ensure standards for documentation; including forms, support documents and procedures for retention of documents including proper and systematic filing are observed.
  • Submit monthly / quarterly reconciliation and analysis reports to the Finance Manager
  • Process adhoc financial reports as and when requested by the Management.
  • Ensures comprehensive and constructive performance reviews are completed on a timely basis and facilitates discussion of performance and career options with staff under your supervision.
  • Ensure direct supervision of the Accounts Assistant.
  • Perform any other duties as directed by your supervisor.
Key Performance Measures / Indicators
  • Timely preparations of reconciliations
  • Strengthening Financial Management systems and risk reduction
  • Timely update and submission of internal financial reports
Qualifications
  • University Degree in Commerce, Accounting, Finance, or Business Administration
  • Professional accounting qualification to Certified Public Accountant Kenya or ACCA
Knowledge, Skills & Abilities Required
  • Well-developed oral and written communication skills and financial analytical skills
  • Committed to Staff training and development
  • Knowledge of Accounting Software preferably Sun Systems.
Experience
  • At least 5 years and above of middle level working experience in a busy accounting environment in a NGO, microfinance institution or other financial services sector.
Other Information
  • Ability to work long and odd hours, including weekends.
  • Confidentiality
  • Honesty
  • High levels of integrity


Position: Programme Assistant

Ref: PA/08/16
 

Reports To: Senior Programme Support Officer
 
Location: Nairobi
 
Direct Supervisees: None
 
Relationships: All departments to ensure seamless flow of HFH programme and operations processes
 
Category: New position

Job Purpose: The Programme Assistant will support programmes in entering data to support tracking of activities, generate reports and provide additional support. 

Job Summary: Reporting to the Senior Program Support Officer, the Programme Assistant will support programmes in entering data to support tracking of activities, generate reports and provide additional support. 

He / She will serve as the focal point administrative coordination of programme/project implementation activities, involving extensive liaison with departmental units to initiate finance and administrative requests, process and follow-up on administrative actions within programmes. 

He / she will Participate in programme field visits as planned and agreed with the Senior Program Support Officer, support collection and entry of data from other ongoing activities, Support proposal development and generate required input from the programme database, backstop the programmes information management, including documentation, correspondence and follow-ups.

Key Responsibilities
  • Posting the Debtors repayments in the LTS (Loan Tracking System)
  • Reconcile data between the LTS data and passbook data
  • Disbursing loans in the System
  • Extracting management reports for the programme /finance teams on regular basis
  • Ensuring data integrity is maintained in the LTS
  • Training users on interacting with the system
  • Update user support functions in the LTS like adding a user, resetting passwords for the users etc.
  • Processes loans data by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the Field Officers for resolution.
  • Input debtors’ data into HFH Kenya information systems and keep a record on all individual debtors.
  • Review and give final recommendation on loan applications recommended by the field officers using the loan tracking system.
  • Support the Senior Programme Support Officer on financial and administration follow up from programmes.
  • Participate in programme field visits as planned and agreed with the Senior Program Support Officer
  • Support collection and entry of data from other ongoing activities.
  • Support proposal development and generate required input from the programme database.
  • Backstop the programmes information management, including documentation, correspondence and follow-ups.
  • Establish and maintain an easily accessible and user friendly document retrieval system for the project’s materials which include but not limited to Power Point Slides, project documents, trip reports, consultants reports, evaluation forms, minutes of meetings and other training materials used in various activities.
  • Take minutes of key meetings and document all proceedings of project planning meetings and any other program related meetings as directed by the program manager.
  • Secure information by completing data base backups when required.
  • Discharge other functions as may be delegated.
Key Performance Measures / Indicators
  • Updated database for programme activities
  • Prompt follow up on unreconciled items
  • Update documentation of programme information
  • Monthly reports.
Qualifications
  • A bachelor’s degree in Social Sciences, Statistics.
  • Post graduate training in Project Planning and Management is an added advantage
Knowledge, Skills & Abilities Required
  • Well-developed oral and written communication skills
  • Financial analytical skills
  • Computer skills in data management, analysis and reporting
  • Good management and co-ordination skills.
  • Excellent interpersonal skills and good team spirit;
  • Results focused, drive change / foster Innovation, customer service orientation and develop others
Experience
  • At least 3 years’ experience as a Programme Assistant in donor funded Non-governmental organization.
  • Past experience using statistical software, such as STATA, SPSS.
  • Previous experience in capacity building and development in M&E for programmes.
  • Past experience in writing project reports and M&E plans;
  • Experience in developing and nurturing strategic partnerships.
  • Demonstrated experience in volunteer management.
Other Information
  • Ability to work long and odd hours, including weekends
  • Confidentiality
  • Honesty
  • High levels of integrity


Position: ICT & Data Management Coordinator
 
Ref: ICTD/08/16
 

Reports To: Country Director
 
Location: Nairobi
 
Direct Supervisees: ICT Assistant
 
Relationships: All departments to ensure seamless flow of HFH programme and operations processes
 
Category: New Position

Job Purpose: Reporting to the Country Director, ICT & Data Management Coordinator will be responsible for ensuring timely coordination and provision of ICT service to all functions of HFH Kenya, ensuring implementation of well-coordinated systems with sufficient controls, taking lead in recommending / developing systems that support HFH in maximizing business delivery, management of data support systems in the organization and ensuring compliance to applicable internal controls and best practice. 

He /she will ensure that information systems offer the highest level of reliability and accuracy while ensuring that data integrity and security is guaranteed. 

In addition, offering high level of efficient service in terms of data entry, processing and retrieval.

Key Responsibilities
  • Formulate, interpret and ensure application of ICT policies, procedures, rules and regulations in line with HFH global and country specific ICT environment. Ensuring that these policies are well articulated to staff and compliance is enforced in liaison with other departments.
  • Ensure that information systems offer the highest level of reliability and accuracy while ensuring that data integrity and security is guaranteed. In addition, offering high level of efficient service in terms of data entry, processing and retrieval.
  • Prepare and manage annual ICT budget, expenditure, cost reduction and ensure value for money is achieved.
  • Develop and implement a secure and effective information sharing and communication platforms across the organization.
  • Ensure accurate configuration of branch systems to generate the desired reports
  • Provide on-call support for computer/network systems including but not limited to password resets, account creations, account terminations, desktop and laptop configurations and printer support.
  • Plan, oversee and co-ordinate the development, installation and support of computing and network support services for Nairobi office and regional network.
  • Maintain profiles of HFHK network users and give appropriate security level clearance.
  • Maintain and support all the existing computer installations and software and recommend and oversee continuous upgrade of the systems
  • Identify the organization’s long term ICT requirements that will support and deliver the organization’s business plans.
  • Coordinate and provide leadership for new system development and implementation and current system enhancements and improvement and to review, evaluate and develop proposals for new hardware/software and/or upgrades as appropriate.
  • Plan and co-ordinate the analysis design, programming, timely implementation, and testing of all information systems projects.
  • Maintain a broad knowledge of state of the art technology, equipment, and/or systems to provide regular updates and reports to the management.
  • Oversee and/or participate in the design, development, implementation and evaluation of end user services and integrated information initiatives.
  • Work directly with IT vendors to obtain support, repair and warranty information.
  • Ensure proactive measures are taken to have uninterrupted services from vendors.
  • Establish and maintain a standard data administration and back up policy to facilitate recovery and retrieval.
  • Coordinate development and maintenance of HFH Kenya websites.
  • Ensures comprehensive and constructive performance reviews are completed on a timely basis and facilitates discussion of performance and career options with staff under your supervision.
  • Develop and co-ordinate programs and initiatives to ensure quality ICT / Microsoft systems skills among staff within the organization.
  • To perform any other duties as assigned by the Supervisor.
Key Performance Measures / Indicators
  • Regular data backups for the Organization.
  • Timely support to users in Nairobi and field offices.
  • Regular testing and implementation of IT initiatives as agreed with management.
Qualifications
  • A Bachelor’s degree in Information Technology in ICT./Computer Science
  • Microsoft qualifications will be an added advantage.
  • Membership of a professional ICT body
Knowledge, Skills & Abilities Required
  • Well-developed oral and written communication skills and financial analytical skills
Experience
  • At least 5 years of working experience in a similar position in an NGO or private sector.
  • Hands on experience in computerized packages particularly SUN systems and ELOS. Additional programming experience will be an advantage.
  • Experience of supporting a Windows environment and Firewalls.
  • Experience working with outsourced providers in delivering services based on service level agreements
Other Information
  • Ability to work long and odd hours, including weekends.
  • Confidentiality
  • Honesty
  • High levels of integrity
How to Apply:

If you feel you meet the requirements of the position, send your application letter indicating the reference number and quoting your current and expected salary, title of position along with an updated CV and telephone contacts of three professional references to hfhkenya@hfhkenya.org to be received by 13th September, 2016. 

Applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted.

HFH Kenya is an equal opportunity employer.

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