Position: IT Intern (One
position)
Deadline
to Apply: Rolling Basis
Start
Date: 1st
September 2016
Location: Nairobi
Eligibility: Position open to local Kenyan hires only
About
Innovations for Poverty Action: Innovations
for Poverty Action (IPA) is a non-profit research organization that creates and
evaluates approaches to solving development problems.
Duties
and Responsibilities:
- Assist
in performing hardware and software installation procedures
- Perform
software configuration on stand-alone computers and laptops
- Provide
support in diagnosing hardware and software issues and troubleshooting
activities
- Lay
cables and wires for networks and ensure that they are in good working
order
- Assist
in handling data migration duties
- Take
user support requests and take measures to fulfill requests
- Assist
in hardware and software inventory management
- Handle
periodic maintenance of hardware and software
- Troubleshoot
equipment such as printers and scanners and other peripherals
- Participate
in the development of software applications
- Handle
researching options and research computer bugs and their solutions
- Take
telephone calls from users and attempt to assist them with their
information technology questions and problems
- Handle
IT related documentation and make sure that all IT supplies are available
- Assist
in gathering user requirements and developing appropriate reports for IT
professionals
- Provide
users with ongoing assistance in their information technology problems
- Coordinate
vendors for acquisition of equipment and software
- Provide
support in setting up end user training activities
- Handle
infrastructure administration activities such as server and storage
capacity handling and directory services management
- Develop
incident response procedures and assist with business intelligence
development activities.
Qualifications:
Required
Skills
- Bachelor’s
degree in Computer Science, Information Technology or other related field.
- Strong
technical skills including understanding of software development
principles
- Excellent
writing and communication skills
- Demonstrated
attention to detail, ability to follow procedures, meet deadlines, multi
task, work independently and cooperatively with team members.
Preferred
Skills
- Ability
to quickly adapt to a changing environment
- Ability
to quickly learn new concepts and software is necessary
- Candidate
should be a self-motivated, independent, detail oriented, responsible
team-player
- Strong
communication skills, both written and oral
- Ability
to multi-task and support multiple priorities
- Strong
Analytical and Problem Solving Skills
- Excellent
teamwork and interpersonal skills
- Ability
to handle multiple clients and multiple team members with confidence.
To
Apply: Click
here - https://poverty-action.formstack.com/forms/it_intern_
Disclaimer: The above
statements are intended to describe the general nature and level of the work
being performed by the IT – Intern. The statements are not intended to be an
exhaustive list of all possible duties, tasks, and responsibilities. Management
reserves the right to amend and change responsibilities to meet organizational
needs as necessary. Please note that IPA will never request any form of payment
from an applicant.