Our
client a leading group of Lodges is currently seeking to hire a Lodge General Manager
The
Lodge Manager is responsible for maintaining the smooth operation of a remote
Lodge Locations.
Roles & Responsibilities:
Roles & Responsibilities:
- Be
readily approachable and available to all guests while extending
professionalism and courtesy at all times
- Be
involved in community and/or government affairs.
- Communicate
all goals and results with associates.
- Recognize
good team performance on a continuous basis through reward and recognition
programs.
- Ensure
orientations and training for new team members are thorough and completed
in a timely fashion.
- Achieve
budgeted revenue and profit goals, balancing cost with guest satisfaction.
- Maximize
revenue through the Yield Management and inventory control systems.
- Assist
in developing annual budget and capital expenditure plans.
- Develop
and communicate selling strategies utilizing forecasting tools and with
the Director of Sales.
- Communicate
competitive market conditions to team supervisors and Regional Management.
- Review
inventory controls and selling strategies daily.
- Continually
solicit new business for the hotel.
- Assist
the Director of Sales and team with preparing the annual revenue budget
and annual marketing plan.
- Maintain
rapport with competitor lodges/ luxury resorts, lead sources, clients, and
the local community.
- Review
month/period end reports.
- Ensure
a safe working environment in compliance with OSHA standards.
- Audit
to ensure guest rooms, public spaces, grounds, work and kitchen areas meet
sanitation and cleanliness standards.
- Interview
and select potential new hires utilizing job descriptions and other tools
available.
- Use
constructive coaching and counseling when addressing associates concerns.
- Be
proactive and make sure that all of the information, tools, equipment, and
supplies needed for job are available
- Understand
different guest expectations and adjust to exceed these expectations.
- Take
responsibility for following through and ensuring that all requests are
met with a solution or an answer that exceeds expectations
Qualifications:
- Bachelor’s
Degree Hospitality Management or related field
- 7+
years’ Lodge hosting experience in remote locations with 3 year in
leadership position
- Well-traveled
and familiar with different cultures, taste and preferences
- Must
be very knowledgeable with various foreign cuisines
Application
Procedure:
Qualified & interested candidates to share their CVs via
recruitment@frank-mgt.com CC frank.vacancies@yahoo.com on or before 19th July,
2016.
Note only shortlisted candidates will be contacted
Note only shortlisted candidates will be contacted