Our
client is a social enterprise in agriculture that provides training and
business support to farmers, pastoralists and agribusinesses in Africa.
Their
aim is to enhance capacity building in food production.
They
seek to hire a Customer
Service Officer.
Salary: 40K - 50K
Duties
and Responsibilities
- Man
the front office and ensure order in the office
- Keep
customers satisfied and informed about the products or services that the
organization offers
- Answer
customer questions and provide accurate information for all inquiries
- Deal
with customer’s complaints
- Send
out marketing materials to existing and potential customers.
- Maintain
customer records efficiently and organize the customer database for future
reference.
- Receive
visitors and guide them through the organization
- Participate
in the organizations of events at the organization
- Assist
with administration activities.
Skills
and Qualifications Desired
- A
Degree or Diploma in Business Management
- 3
years experience in Customer service role. Those with some
supervisory experience will have an added advantage
- Leadership
skills
- Excellent
Communication skills, both oral and written
- Presentable
and an outgoing personality
- Administrative
writing and reporting skills
- Previous
experience in marketing and events planning is desired
How to
Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Customer Service Officer) to jobs@corporatestaffing.co.ke before Friday 15th July 2016.
Kindly
indicate current/last salary on your CV.
N.B:
We do not charge any fee for receiving your CV or for interviewing.