Function
/ Department: KBL
Warehouse Operations
Position
Title: Operations Manager
Reports
To: Key
Account Manager
Direct
Reports / Supervises: Beer
controllers, Keg controller, UDV Controller, Inventory controller, admin
controller, EHS controller, yard controller
Job Purpose: Plan,
organise and control all warehouse operational activities to ensure client
deliverables are achieved.
Internal
- IT
Manager
- WMS
Systems Administrator
- QHSE
Controller
- Security
Controller
- Admin
Controller
- Inventory
Supervisors
- Warehouse
Supervisor
- Warehouse
controllers
- Receiving
controller
External
- Warehouse
equipment and system owners
- Other
suppliers
- Clients
- Govt
Regulatory bodies
- Transporters
Extent
of Authority: Authority
to instruct warehouse staff
Key Responsibilities
Operations
Key Responsibilities
Operations
- Monitor
and approve receipt and release of clients’ stock
- Ensure
safe custody of goods in the warehouse.
- Manage
material movements according to SOP and best practice.
- Oversee
the coordination of all inbound and outbound material.
- Ensure
physical stock movements are correctly managed in the WMS.
- Follow
up on orders for customers to ensure they are executed on time and
accurately.
- Ensure
that every step of the process is functioning effectively.
Planning
- Prepare
daily planning schedule to ensure sufficient storage space, personnel and
equipment are available to meet daily operational requirements.
Reporting
- Ensure
that weekly WMS reports on client volumes and warehouse capacities are
done for top management.
- Measure
warehousing activities with accurate KPIs and share KPIs with customers,
regional team and top management.
- Notify
management of any irregularities and issues.
Documentation
- Perform
daily spot checks on warehouse documentation and archiving to ensure
compliance.
Supervision
- Consistently
analyse productivity and efficiency of warehouse staff and equipment.
- Monitor
staff to ensure job activities are carried out properly based on agreed
job descriptions and set objectives.
Safety
- Follow
up on the development of company QHSE policy on the shop floor.
- Follow
up with QHSE, legal, security incidents/ findings with relevant department
heads.
- Manage
the personnel in line with health and safety regulation and group policy.
Other
- Handle
customer issues raised by customer service officer and ensure satisfaction
and retention.
- Develop
staff skills and provide sufficient training.
- Perform
daily spot checks to ensure SOP and QHSE compliance on the shop floor.
- Evaluate
complaints received on shipments of equipment and stock, and take
appropriate action.
Key
Skills
- Good
communicator
- Customer
care
- Negotiation
- Analytical
- Managerial
- Computer
literacy
Experiences
- 3
years’ experience in supply chain or a related field
Diplomas
– Education
- Tertiary
education in either logistics or supply chain management would be an
advantage
- Training
in MS Office suite and other industry related courses would be an
advantage
Personal
Attributes
- Strong
analytical skills
- Proactive
- Integrity
- Interpersonal
relations
- Team
leader
- Confidentiality
- Flexible
- Sense
of urgency
- Attention
to detail
- Team
driven
- Results
driven
- Good
communicator
- Initiative
Qualified candidates to send their CVs to mary.mweni@cdl.co.ke indicating your current salary and expected salary on or before 24th June 2016