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Senior Project Manager Job in Nairobi, Kenya

Job Title: Senior Project Manager - Projects

Job Code:SPMP/AK/160406
Number of Positions Open: 1

Reports To: Projects Team Leader
Location: Nairobi, Kenya

Closing Date: Open Until Filled

Summary: Our client is a leading converged Communication and IT infrastructure service provider in East Africa.  

They offer world class Cloud, Communications Connectivity and Carrier services, all geared towards meeting clients’ unique business and ICT needs.

Job Summary: Reporting to the Projects Team Leader this person will oversee the conceptualization, planning, development and implementation of client’s projects. 

The person will also understand the company’s key customers' build plans, manage material flow, and manage quality delivery of customer expectations from ICT projects in line with the company standards.

In addition, this position will be responsible for the day-to-day operational aspects of the service delivery process, which includes customer interface, validating project information, tracking and coordination of project activities, reporting status both internally and externally and conforming to Project Management Methodology.

Key Responsibilities:
  • Project scoping management and facilitation of sessions with both the internal team as well as with the customer by managing expectations, confirming timelines, and producing the necessary documentation to commence a project.
  • Project communication and resource management from various Network Infrastructure partners. Will be a link between all project stakeholders and activities.
  • Project risk management by highlighting and managing risks throughout the lifecycle of projects and ensuring there are sufficient mitigation plans in place to manage these risks.
  • Ensuring project closure by providing acceptance of the project by the project sponsor, completion of various project records, final revision and issue of documentation to reflect the “as-built” condition and the retention of essential project documentation. Project closure will also include hand-over to Support team and ensuring that all sold projects are billed.
  • Handling complex solutions to customer satisfaction as per project plan and agreed SLA’s with the project stakeholders.
  • Managing the relationships with the customers during the implementations phase, until hand-over phase.
  • Tracking individual project performance against the project baseline, validating progress and providing individual project tracking and consolidated progress validation and escalation of projects and establish management reporting requirements.
  • Identifying project risks and/or issues and implementing necessary action plans to manage them and avoid potential delays and scope creep.
  • Working with the project managers to monitor activities, establish objectives and if any challenges are encountered pertaining to projects assist to resolve the same or escalate to the next level.
Qualifications, Training and Experience:
  •  A minimum of Bachelor’s degree in Computer Science/IT/ Business related discipline is a must (Master’s degree is highly desirable).
  • Certification in Project Management Professional (PMP) or PRINCE 2 will be an added advantage.
  • Minimum 5 years work experience in a telecom environment with a proven track record of Project management experience and customer satisfaction within the marketplace.
  • Experience in implementing large and complex solutions in business and technical domains.
  • Displays a bias for decisiveness by meeting the most aggressive timelines for delivering high quality proposals.
  • Be a natural communicator with excellent written and oral presentation skills.
  • Able to coordinate a team with different backgrounds and to define common priorities and objectives
  • Positive attitude, be committed, resilience, and be achievement oriented
  • Team Player with good interpersonal skills and excellent problem solving skills
How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on: Senior Project Manager - Projects

Kindly include your current and expected remuneration in your resume.

Be advised, this job is open to Kenyan nationals only

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