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NGO Jobs in Kenya - Marie Stopes International

Job Title: Audit Assistant

Location: Various

Reporting to: Internal Auditor

Probationary Period: 3 months
 
The Audit Assistants works in a liaison with the Internal Auditor, Programmes and Finance teams and reports to the Country Director. 

The Audit Assistant is responsible for confirming and recording money received by MSK’s Centers in the form of cash or credit card from clients in exchange for services. 

Verify change given to clients, petty cash balance and transaction processes.

The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE

The post holder commits to and is held accountable to Marie Stopes International global core values: mission driven, customer focused, results orientated, pioneering, sustainable and people centered

Summary of Responsibilities
1.    Ensure compliance to internal controls.
2.    Ensure financial and stock reconciliation in the Centers
3.    Offer customer care to clients
Key Responsibilities and Measures
 
Ensure compliance to internal controls
 
The activities include:
  • Establish or identify prices of drugs and services and verify against client bills.
  • Ensure there is proper management of daily cash account, conduct random cash counts and note any discrepancy.
  • Ensure all income has been duly recorded in the CLIC system and Clients issued with a receipt for all payments made.
  • Count money in cash drawers (tills) at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Be cognizant of MSK objectives and be alert to any financial or administrative malpractice by staff at the Centers.
Measures
  • Signed Cash Certificates
  • Signed End of Shift Reconciliation.
  • Discrepancy Reports
Ensure financial and stock reconciliation in the Centers
 
The activities include;
  • Calculate total payments received during a time period and reconcile with total sales (receipts).
  • Maintain detailed transaction daily report for all income received.
  • Reconcile income recorded against income banked.    
Measures
  • Discrepancy Reports.
  • Daily Income Schedules.
  • Signed End of Shift reconciliation and copy of bank deposit slip.
Offer customer care to clients
 
The activities include:
  • Offer customers carry-out service at the completion of transactions (where appropriate).
  • Welcome clients entering establishments (where appropriate).
  • Assist in resolving customer complaints which are financially related. 
Measure
  • Incidence/ occurrence report.
Knowledge, skills and attitudes 

Qualifications:
  • Bachelor Degree in finance or related fields from a recognised institution of higher learning
  • Professional certification  - CPA (desirable)
Experience:
  • Minimum one  year work experience
Skills:
  • Possess excellent IT skills
  • Good organisational skills
  • Ability to influence and communicate effectively.
  • Ability to work with minimum supervision.
  • Attention to detail
  • Ability to work with laid down controls - financial and administrative
  • Ability to remain attentive in a busy environment
  • Ability to work with numbers
  • Customer oriented
  • Ability to prioritise tasks
  • Ability to be versatile.
Attitude / Motivation:

Successful performance at MSI is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. 

There are 13 key behaviours that MSI encourages in all employees and they are defined below:

Initiative 
  • Thinking ahead and taking action to make the most of opportunities by finding the optimum solution
Innovative 
  • Thinking creatively and outside of the box so that ideas generated create a positive outcome
Effective Communication
  • Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
Responsive
  • Being responsive to changing priorities and demands
Working Efficiently
  • Planning, prioritising and organising work to ensure work is accurate and deadlines are met
Sharing Information
  • Sharing information and knowledge whilst maintaining confidentiality
Focus on Learning
  • Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
Commitment
  • Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
Driven
  • Drive and determination to deliver results
Accountable
  • Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate
Embracing Change
  • Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
Motivated
  • Motivation towards achieving quality results to maximise potential
Team Player
  • Working as part of a team by being supportive, flexible and showing respect for each other

Job Title: Product Development Manager

Location: Nairobi

Reporting to: Pharmaceutical Services Manager

Probationary Period: 3 months

This post reports to the Pharmaceutical Services Manager within the social marketing department. 

S/he is held accountable to a clear set of KPIs on which s/he reports to Pharmaceutical Services Manager regularly.
 
Marie Stopes Social Marketing (SM) department is tasked with increasing access to safe reproductive health services by tackling stigma and increasing choices. 


SM department oversees the marketing, distribution and sale of key reproductive health products to ensure ultimate reduction in maternal mortality while attaining sustainability
          
 
The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE

The post holder commits to and is held accountable to Marie Stopes International global core values:
mission driven, customer focused, results orientated, pioneering, sustainable and people centered

Key Responsibilities and KPIs

 
Marketing & activation of new SRH products:
  • Develop an aligned product launch strategy
  • Conduct market segmentation for new SRH products with insights on behavioral changes and affordability
  • Develop and coordinate end user/Client demand generation strategies to increase customer awareness and increase product uptake
  • Lead in the development of innovative and effective IEC marketing materials required to improve brand administration, awareness & uptake
  • Develop and coordinate supply side demand generation strategies such training of health care providers on new SRH products (in consultation with QAM department) and development of an effective in country supply chain
Measures
  • Product Introduction strategy aligned with global marketing & Kenyan Leadership team (within 2months of joining)
  • Innovative and impactful marketing activation & IEC materials that meet client and provider needs
Stakeholder engagement & budget management & evaluation
  • Coordinate stakeholder engagements on the new SRH products
  • Oversee budget development and utilization
  • Participate in technical working group (TWG) meetings at MOH level to influence policy on improved product mix e.g. Maternal mortality and Family planning TWGs
  • Prepare monthly reports on new SRH product uptake, competitor landscape, pharmacovigilance, commercial implications etc
  • Take lead in coordinating operational research to evaluate product performance, customer awareness, market impact and market share
  • Prepare a post launch strategy to evaluate impact and monitor product performance among health care providers and the clients
Measures
  • Stakeholder meeting minutes
  • Deliver within marketing budget
  • Monthly Performance and competitor reports
Additional responsibilities
  • Review MSI’s existing SRH product and service offering within the market context and against consumer and programme needs. 
  • Identify strengths, gaps and opportunities and develop product activation strategies for existing brands within the MSK social marketing program
Measures
  • Product Reactivation strategy
  • Increased market share for all MSK Social Marketing products
Knowledge, Skills and Attitudes

Qualifications:
  • Bachelors of Degree in Pharmacy or Diploma in Pharmacy from a recognised institution
  • Postgraduate training in marketing will be an added advantage.
Skills / Experience:
  • Significant proven experience in end to end new brand-product development and marketing strategies (product development, marketing planning, marketing mix, launch and activation) in consumer/ healthcare categories
  • Experience working with brands/product that require market making and with limited above the line spend and strong experience in working across different marketing media – can develop creative marketing solutions
  • Experience in generating and development of IEC materials
  • High level of strategic thinking showing ability to encourage thinking beyond narrow brand/category parameters
  • Strong analytical skills, the ability to interpret trends including market research, consumer insight and market trends
  • Demonstrable commercial acumen and ability to manage budgets successfully
  • Strong client/customer focus and ability to “walk in the shoes” of our clients
  • Very well developed interpersonal skills and ability to work well with internal and global marketing teams
  • Excellent written and presentation skills and can craft “selling stories” to be highly compelling for internal and external audiences
  • Ability to mobilize key opinion leaders within the health and policy sector
  • Ability to work independently and is a self-starter (responsive, diligent, reliable, proactive and responsible), and is very comfortable with being held accountable for a successful launch
Attitude / Motivation:
 
Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. 

There are 13 key behaviours that MSI encourages in all employees and they are defined below:

Initiative
  • Thinking and taking action to make the most of opportunities by finding the optimum solution
Innovative
  • Thinking creatively and outside of the box so that ideas generated create a positive outcome
Effective Communication
  • Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
  • Demonstrating diplomacy and maintaining confidentiality.
Responsive
  • Being responsive to changing priorities and demands
Working Efficiently
  • Planning, prioritising and organising work to ensure work is accurate and deadlines are met
Sharing Information
  • Sharing information and knowledge whilst maintaining confidentiality
Focus on Learning
  • Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
Commitment
  • Awareness and understanding of MSK’s goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
Driven
  • Drive and determination to deliver results
Accountable
  • Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate. 
  • Demonstrating integrity in all aspects of your work including financial integrity.
Embracing Change
  • Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
Motivated
  • Motivation towards achieving quality results to maximise potential
Team Player
  • Working as part of a team by being supportive, flexible and showing respect for each other

Job Title: Internal Auditor

Location: Nairobi   

Reporting to: Director, Internal Audit ( DIA)

Probationary Period: 3 months

The purpose of this role is to provide an independent, objective assurance and consulting activity designed to add value and improve MSK’s operations. 

It helps MSK accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. 


The key responsibilities of the role are the management of the risk register reporting regularly on mitigation actions taken against agreed indicators; the review of policies and systems required to support the management of risk; the independent investigation of key areas of concern that arise; and review of Board compliance.

The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individual’s right to: CHILDREN BY CHOICE NOT CHANCE

The post holder commits to and is held accountable to Marie Stopes International global core values: mission driven, customer focused, results orientated, pioneering, sustainable and people centered

Key Responsibilities and Measures

1. Management of the Risk Register
 
Activities to include:
  • Establishment and  review of the MSK Risk Register to be reviewed by DIA and approved by the Board
  • Identification of data and indicators to be monitored by directors monthly and reported to Board quarterly in relation to Finance, Human Resources, Procurement and Logistics, Commercial activities, Clinical Quality, and Programme Operations
  • Revision of risk assessments and introduction of new ones as need arises
  • Updating and maintaining risk register
  • Updating and maintaining the fraud and gift register 
Measures
  • Risk Register agreed
  • Data sets agreed
  • Reports and action plans
2. Review of Policies and Systems
 
Activities to include:
  • Review of all policies and systems and recommendations for amendment
  • Agreement of minimum standards against each policy area
  • Monitoring of review timetable
  • Testing of effectiveness through regular visits and checks
  • Recommendations for amendments arising from review of implementation
  • Follow up reviews for  implementation of agreed  recommendation 
Measures
  • Roster of all policies, status and revision schedules
  • Minimum standards agreed and monitored across all -directorates
  • Timetable of visits and reports
  • Collation of reports against minimum standards monitoring
3. Independent investigation of key areas of concern that arise.
 
Activities to include:
  • Discreet investigations into issues of concern identified by Directors
  • Responses to whistle blowing
  • Prompt reports and recommended actions
Measure
  • Independent investigation reports
4. Reporting & External audit
 
Activities to include:
  • Timely Quarterly and activity reports and  Internal audit findings to DIA & EMT
  • Annual summary IA  reports on status of all recommendations
  • Support external MSK audit process   
Measures
  • Quarterly Reports
  • Activity report
  • Annual reports
5. People and administration
  • To supervise, appraise, coach and manage in  MSK Internal Audit assistants and roving cashiers
  • Review team’s field expenses and accountabilities
  • Perform other related roles as requested by management  
Measure
  • Completion of OGSM
6. General IA audit work
  • Develop team  audit plans and present them to DIA for review
  • Develop audit  and maintain programmes for different processes and controls
  • Support management in making value for money audits
  • Develop and maintain work papers
  • Review Audit assistant’s work papers and field reports   
Skills and Experience

Qualifications:
  • Bachelors degree in Commerce, Finance, or any other relevant discipline
  • Hold a recognised professional accounting qualification (e.g. ACMA, CGMA,  ACA, ACCA, CIPFA, IIA)   (Desirable)
  • Be a registered with a professional body.
  • Thorough knowledge of the principles, procedures and practises of accounting, auditing, financial records and transactions.
  • Ability to write clear concise and accurate audit reports in English essential
  • Familiar with integrated accounting systems
  • Familiar with computer aided audit techniques
Skills and Experience:
  • Experience of using and implementing audit procedures, including planning, techniques, test and sampling methods.
  • Experience of using computerised accounting and auditing record keeping systems.
  • Experience of establishing and retaining effective working relationships with staff and ability to communicate clearly and effectively, both orally and in writing.
  • Ability to gather, analyse and evaluate facts and to prepare and present high quality, high value added concise oral and written reports in English.
  • Ability to maintain current knowledge of developments related to business matters of interest to internal audit, particularly legislation changes and developments as they affect charities, and new auditing techniques and practises.
  • Experience of working in audit in Kenya
  • Experience of utilizing computer aided audit techniques
  • Experience of auditing compliance with complex & high impact donor Agreements
  • Experience of influencing colleagues at all levels of a major international organisation
  • A skilled negotiator
  • A clear attention to detail
  • Self-sufficient and able to set and meet own work plan timetables
Attitude / Motivation:

Successful performance at MSI/MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. 

There are 13 key behaviours that MSK encourages in all employees and they are defined below:

Initiative
  • Thinking ahead and taking action to make the most of opportunities by finding the optimum solution
Innovative
  • Thinking creatively and outside of the box so that ideas generated create a positive outcome
Effective Communication
  • Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
Responsive
  • Being responsive to changing priorities and demands
Working Efficiently
  • Planning, prioritising and organising work to ensure work is accurate and deadlines are met
Sharing Information
  • Sharing information and knowledge whilst maintaining confidentiality
Focus on Learning
  • Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
Commitment
  • Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
Driven
  • Drive and determination to deliver results
Accountable
  • Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate
Embracing Change
  • Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
Motivated
  • Motivation towards achieving quality results to maximise potential
Team Player
  • Working as part of a team by being supportive, flexible and showing respect for each other
How to Apply 

Applications quoting the position title with detailed CV, with contact details of 3 referees including their email addresses (1 of which should be your immediate supervisor, 1 former supervisor and 1 any other not relatives) should be submitted to:  info@sheerlogic.co.ke  on or before 8th March 2016.
 

Only shortlisted candidates will be contacted

NB: Please clearly indicate in the subject line as “Internal Auditor”

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