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Waiter and Waitress Job in Nairobi Kenya

Duma Works is recruiting a Waiter and Waitress for one of our clients. 

The Client is one of the leading restaurants in Nairobi.

Job Purpose

  • Provide great customer service and welcome guest with a great smile
  • Take orders from patrons for food or beverages
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Inform customers of daily specials
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Write patrons’ orders on order slips, enter orders into computers for transmittal to production stations.
  • Serve food or beverages to patrons, and prepare or serve speciality dishes at tables as required.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Collect payments from customers.
  • Clean tables or counters after patrons have finished dining.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Remove dishes and glasses from tables or counters, take them to wash-up for cleaning
  • Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers
  • Provide guests with information about local areas, including giving directions.
  • recognize customer intoxication
  • understand government alcoholic beverage service regulations
  • understand government health, hotel or food service regulations
  • use knowledge of food handling rules
  • At least 2 years experience as a waiter or waitress.
How to Apply

If you are interested in this exciting opportunity, please send your CV to As the subject line of your email, write “1939” and please make sure to include your Name and Phone number in the message body.

If you don’t follow these instructions, your application will not go through.

 When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.

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