KCB Insurance
Bancassurance Officer
Job Ref: CBOK
11/2015
The Position: Reporting
to the Branch Manager, the role holder will be responsible for day to day
Bancassurance Operations and Services at the assigned Branch.
Key Responsibilities:- Execution of day to day Insurance operations
at Branch level which entails cross-selling of insurance products, claims
administration and documentation.
- Maintain accurate records and reports on
insurance transactions; updating premium renewals schedules.
- Ensure customer enquiries are resolved
promptly as per laid down policies and procedures.
- Effectively create new client relationships
and partnerships whilst ensuring retention of existing business
relationships through high standards of customer service.
- Collection of premium on all insurance
business transacted at the assigned Branch as per laid down procedures.
- Champion Insurance products training at the
branch by working closely with Branch management to sensitize customers on
insurance products.
Qualifications and Requirements:
- University degree in a Business related course
- AIIK Diploma or ACI Diploma ( minimum of 4
Credits is preferred)
- At least 2 years’ experience in the Sales of
motor and non-motor insurance products preferably within an Insurance
intermediary or Insurance Company
- Experience in Bancassurance will be an added
advantage.
- Good planning and organizing skills with
ability to work well in a team.
- Strong communication skills with great
customer service orientation.
- Proficiency in the use of Microsoft office
software
- Have high integrity levels; maintains utmost
confidentiality of information in their possession.
- Have great attention to detail
The above position is a demanding
role which the bank will provide a competitive package for the successful
candidate.
Bancassurance Manager
Job Ref: CBOK 10/2015
The Position: Reporting
to the Head of Sales and Business Development - Bancassurance, the role holder
will be responsible for the insurance business growth and development to
generate revenues to support the Bancassurance growth strategy.
Key Responsibilities:
Key Responsibilities:
- Offer oversight in the execution of
Bancassurance business strategy at assigned Regions coordinating consumer
awareness and supporting staff in Sales Activations.
- Drive the achievement of the set financial
targets while delivering consistent, seamless and trusted customer service
to ensure customer retention and loyalty.
- Work closely with the Branch management team
ensuring that set Bancassurance targets are met.
- Provide requisite support to Bancassurance
teams whilst ensuring adherence to laid down processes, policies and
procedures.
- Champion Bancassurance cross-sell
opportunities across the Regional Branches.
- Formulate plans to harness business
opportunities at assigned regions and support in implementing these
initiatives.
- Provide technical guidance and ensure
continuous training of Bancassurance Sales teams within assigned regions.
Qualifications and Requirements:
- University degree in a Business related course
- AIIK Diploma or ACI Diploma ( minimum of 4
Credits is preferred)
- At least 5 years’ working experience in a
Marketing environment within the Insurance industry preferably within an
Insurance intermediary or large Insurance company
- Proven sales track record within Banking, MFI,
Insurance and related industries will be an added advantage.
- Good planning and organization skills with the
ability to deliver effectively under strict deadlines
- Excellent communication, presentation and
customer service skills.
- Proficiency in the use of MS Office software
applications
- Team worker with great attention to detail
- Results oriented, self-driven with a proven
performance track record
The above position is a demanding
role which the bank will provide a competitive package for the successful
candidate.
If you believe you can clearly
demonstrate your abilities to meet the criteria given above, please submit your
application with a detailed CV, stating your current position, remuneration
level, e-mail address and telephone contacts quoting the job title/reference in
the subject field to recruitment@kcb.co.ke.
To be considered your application must be received by Nov. 17, 2015.
Only short listed candidates will be contacted.
To be considered your application must be received by Nov. 17, 2015.
Only short listed candidates will be contacted.