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KCB Jobs in Kenya

KCB Insurance
 
Bancassurance Officer
 
Job Ref: CBOK 11/2015
 
The Position: Reporting to the Branch Manager, the role holder will be responsible for day to day Bancassurance Operations and Services at the assigned Branch.

Key Responsibilities:
  • Execution of day to day Insurance operations at Branch level which entails cross-selling of insurance products, claims administration and documentation.
  • Maintain accurate records and reports on insurance transactions; updating premium renewals schedules.
  • Ensure customer enquiries are resolved promptly as per laid down policies and procedures.
  • Effectively create new client relationships and partnerships whilst ensuring retention of existing business relationships through high standards of customer service.
  • Collection of premium on all insurance business transacted at the assigned Branch as per laid down procedures.
  • Champion Insurance products training at the branch by working closely with Branch management to sensitize customers on insurance products.
Qualifications and Requirements:
  • University degree in a Business related course
  • AIIK Diploma or ACI Diploma ( minimum of 4 Credits is preferred)
  • At least 2 years’ experience in the Sales of motor and non-motor insurance products preferably within an Insurance intermediary or Insurance Company
  • Experience in Bancassurance will be an added advantage.
  • Good planning and organizing skills with ability to work well in a team.
  • Strong communication skills with great customer service orientation.
  • Proficiency in the use of Microsoft office software
  • Have high integrity levels; maintains utmost confidentiality of information in their possession.
  • Have great attention to detail
The above position is a demanding role which the bank will provide a competitive package for the successful candidate. 

Bancassurance Manager
 
Job Ref: CBOK 10/2015
 
The Position: Reporting to the Head of Sales and Business Development - Bancassurance, the role holder will be responsible for the insurance business growth and development to generate revenues to support the Bancassurance growth strategy.

Key Responsibilities:
  • Offer oversight in the execution of Bancassurance business strategy at assigned Regions coordinating consumer awareness and supporting staff in Sales Activations.
  • Drive the achievement of the set financial targets while delivering consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  • Work closely with the Branch management team ensuring that set Bancassurance targets are met.
  • Provide requisite support to Bancassurance teams whilst ensuring adherence to laid down processes, policies and procedures.
  • Champion Bancassurance cross-sell opportunities across the Regional Branches.
  • Formulate plans to harness business opportunities at assigned regions and support in implementing these initiatives.
  • Provide technical guidance and ensure continuous training of Bancassurance Sales teams within assigned regions.
Qualifications and Requirements:
  • University degree in a Business related course
  • AIIK Diploma or ACI Diploma ( minimum of 4 Credits is preferred)
  • At least 5 years’ working experience in a Marketing environment within the Insurance industry preferably within an Insurance intermediary or large Insurance company
  • Proven sales track record within Banking, MFI, Insurance and related industries will be an added advantage.
  • Good planning and organization skills with the ability to deliver effectively under strict deadlines
  • Excellent communication, presentation and customer service skills.
  • Proficiency in the use of MS Office software applications
  • Team worker with great attention to detail
  • Results oriented, self-driven with a proven performance track record
The above position is a demanding role which the bank will provide a competitive package for the successful candidate. 


If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.

To be considered your application must be received by Nov. 17, 2015.

Only short listed candidates will be contacted.

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