KIMISITU Co-operative Savings and
Credit Society Limited is a leading, dynamic and fast growing Sacco providing a
one-stop-shop for diverse quality products and services to its members through
maximum and prudent utilization of resources.
We are seeking qualified candidates to fill the following positions:
Customer Care Officer
Reporting to the Marketing Manager.
Duties and Responsibilities
- Customer service to walk in members
- Financial advice to members
- Management of withdrawing members
- Conducting internal customer service training
- Member Events Management
- Marketing (Recruitment, retention, products
and services promotion etc.)
- Analysing customer suggestions and make
recommendations to the Marketing Manager
Necessary Qualifications and Skills:
Qualifications:
Qualifications:
- Minimum KCSE C plain
- Diploma in Public Relations, Marketing or
Business from a recognized institution
- Customer care training
Skills and Desired Qualities:
- Hands on experience in using ERP software and
Microsoft office packages
- Good analytical skills, good communication and
interpersonal skills, must be a team player and able to work under minimum
supervision.
- Able to handle complaints and difficult
situations
Experience:
- A minimum of three years relevant experience
- Experience in a Financial institution is an
added advantage
Position: Intern - Credit Department
Duties and Responsibilities:
- Communicate to the member on any missing
information or document.
- Informing members on the status of their loan
applications by phone and email.
- Answering members queries on loan products and
status of loan applications.
- Advising individual members on deductions for
new loans, and loans that have been cleared as guided by the Loans
Officer.
- To carry out other tasks as reasonably
directed by the Loans Officer.
Necessary Qualifications and Skills:
Qualifications and experience:
- Minimum KCSE C plain
- Diploma in Co-operative Management/Credit
Management and related field.
- Good working knowledge of ERP software and
Microsoft office packages
- Experience in a Financial institution is an
added advantage
Position: Temporary ICT Assistant
Duties and Responsibilities:
- To contribute to the smooth operation of the
Sacco’ ICT network and other ICT equipment, as directed by the ICT
Manager. This includes commissioning new equipment, repairing and
maintaining existing equipment such as desktop PCs, laptops, printers,
monitors, projectors, servers, switches and other computer equipment.
- Provide technical support to system users.
- Maintain the ICT equipment register, to
provide a detailed analysis of equipment replacement needs and central ICT
resourcing.
- To install and configure software as required
by staff and where this is new software to ensure that it is appropriately
licensed.
- To uphold all Sacco’s policies, especially
those regarding ICT.
- To update the website & ensure it is
interactive with updated content as directed by the ICT Manager
- To carry out other tasks as reasonably
directed by the ICT Manager.
Necessary Qualifications and Skills:
Qualifications and experience:
- Minimum KCSE C plain
- Diploma in ICT, IMIS,Telecommunication and
related field.
- Degree in ICT, IMIS,Telecommunication, and
experience in web design will be an added advantage.
Position: Intern-Administration
Duties and Responsibilities:
- Collect and dispatch organizational mails
- Payment of utility bills and statutory
deductions
- Filing of statutory deduction returns
- Collect and deliver any Sacco items upon
request
- Assist in registry activities as directed by
the Supervisor.
Necessary Qualifications and Skills:
Qualifications and experience:
- Minimum KCSE C plain
- Diploma in Business Management/Office
Management and related field.
- Must have a valid driving licence (BCE)
- Two years’ experience in driving and in a
similar position
Interested candidates meeting the
above requirements should apply online by filling in the data form from the
links below:
- Customer Care Officer: www.kimisitusacco.or.ke/customerserviceofficerdataform/
- Intern-Administration :www.kimisitusacco.or.ke/InternAdmindataform/
- Intern-Credit Department: www.kimisitusacco.or.ke/Interncreditdataform/
- Temporary ICT Assistant:www.kimisitusacco.or.ke/temporaryictassistantdataform/
The data form must be filled in full.
Incomplete forms will be disqualified.
In addition, the applicants should
send Application letter with a detailed CV to jobs@kimisitusacco.or.ke by 09th
October 2015.
Clearly state the position you are
applying for on subject of the email