Job Title: Office
Administrator
SBU: Kisima
Real Estate
Reports To: Commercial
Manager – Kisima Real Estate
Location / Branch: Galana
Plaza Nairobi
The job holder is also the custodian
of all contracts and client documents of title at SBU level and is the first
line of reference for all FAQ’s.
Main Responsibilities
- Coordinates all SBU communications
- Deals with incoming customer enquiries and
directs them to relevant staff for assistance
- Custodian of all SBU records such as client
agreements and property titles
- Coordinates staff travel and SBU logistics
- Custodians of SBU stationery and manages
inventory
- Ensures safe custody and maintenance of SBU
Fixed assets in liaison with Group Admin office
- Coordinates meetings and ensures meetings are
well served with necessary meetings requirements
- Assists clients to fill required office
documents like booking forms, agreements and transfer documents
- Update Kisima Portal daily according to the
products on offer
- Maintains a daily log of SBU enquiries and
client traffic
Key Deliverables of this position
- Safe custody of records and documents
- Daily logs
- Safe custody of Fixed assets
- Smooth office administration activities
Critical Success Factors for the Job
- Interact with other customer service officers
and internal personnel on a daily basis to promote team building
- Have experience in Customer services or
marketing in Real Estate practice
Academic Qualifications
- Diploma in Management or related field
Professional Skills
- Telephone handling skills
- Computer skills
- Website management skills
Job / Functional Skills
- Interpersonal skills
- Active listening skills
- Customer rapport Problem solving skills
- Taking messages skills
Competencies (Behaviours)
- Listening skills
- Punctuality in the office
- Integrity
- Teamwork
- Operational excellence & Cost
consciousness
- Neatness and smartness
All interested and qualified
candidates are asked to send their applications to recruitment@fep-group.com on
or before Friday 18th September, 2015
