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Field Officer Job in Kenya

Vacancy: Field Officer

About us:
 Soko is an innovation in global fashion and technology: a brand that connects online consumers to global makers and handcrafted jewelry from the developing world. 

With Soko, you can discover incredible design and creative ingenuity made in communities that lay outside of the digital economy.

Soko’s mobile technology empowers artisans and consumers alike, in support of its mission to create an online marketplace where international consumers can buy unique and quality pieces directly from artisans around the world. 

Definition of the Role:
 The Field Officer acts as a liaison between Soko and the artisan community. 

He/she aims to assess their needs, implement all relevant programs as outlined by the Supervisor / Management, address problems and facilitate trainings and collect relevant content to improve sales within the web community.

Role: To be proactive in providing tailored support and information to anyone in the artisan community. 

This would include the field visits through different areas of Nairobi, promoting relevant technical competences, business tools, production standards, support services where applicable and developing/facilitating a network of artisans who believe and promote our e-commerce platform.

 A field officer promotes a wide range of educational and developmental activities to all members of the artisan community. 

Soko's business literacies kits aim to translate key business skills into user-friendly, context-appropriate tools for our artisans. 

This enables our vendor community to better adapt and respond to selling their products online to a global market. 

 While tasks vary depending on the specific role and departmental priorities, they typically include:
  • Engaging with individuals and community groups.
  • Identifying local interests and needs and ways to meet them;
  • Helping potential artisans to overcome existing barriers to learning   
  • Formulating service plans and priorities, in cooperation with other organizations
  • Encouraging and influencing the development of new learning opportunities through formal and informal community meetings as well as individual mentoring by mentors;
  • Community capacity building through training and communication with artisans through bulk SMS and other communication means.   
  • Identifying the training needs of the artisans and providing for them; working with Recruitment & Programs Manager  to design and implement training modules during monthly mentors’ meetings.
  • Develop relationships with artisans and understand their context.
  • Develop relationships with other relevant local organizations that might be able to provide support and information in regard to any area of interest.
  • Contribute to content creation efforts (website features, blog posts, photos of events ect).
Desired Qualities:
  • Effective communicator, able to engage with diverse groups of people
  • People-person
  • Ability to multi-task
  • Creative and critical thinker
  • Training and/or Event planning experience
  • Some photography experience is ideal
  • Bachelor’s Degree  or related technical field or equivalent practical experience
  • Must be able to work independently and be self confident in addressing a crowd
  • Interest in working with smartphones for data collection
  • Previous research work experience is an advantage
  • Must have excellent organization and time management skills
  • Must be extremely detail-oriented and able to balance multiple tasks at once
  • Must demonstrate a high level of professionalism and integrity
  • Outgoing, energetic and friendly personality who is able to manage stress well
  • Must be comfortable receiving detailed feedback in order to improve performance

How to Apply

If interested in this amazing opportunity, passionate to innovate and grow within emerging markets while having fun, send your CV to with the subject title FIELD OFFICER CV

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