Dispatcher / Messenger Job in Nairobi, Kenya

International Organization for Migration (IOM)

Vacancy No:
Position title:Dispatcher / Messenger
Position grade: G2
Duty station:Nairobi, Kenya

Duration of Contract: 6 months with possibility of extension

Seniority band:
 Band V
Job family: Migration Health
Organizational unit: Migration Health Department
Position rated: Yes
Subject to rotation: No

Reporting directly to:
 Data Processing Assistant
Overall supervision by: Migration Health Physician
Managerial responsibility: No
Organizational Context and Scope: Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and nongovernmental partners. 

IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Responsibilities and Accountabilities: Under the general supervision of the Migration Health Physician (International) in MHAC Nairobi, the direct supervision of the Data Processing Assistant and in coordination with the Migration Health Processing Officer, the incumbent will be responsible for:
  1. Dispatching of files and documents to/from MHAC and designated laboratory/hospital, maintaining due confidentiality.
  2. Providing clerical support in preparing various technical documents/lists, and photocopying medical reports and labeling mail/samples, etc.
  3. Assisting the Migration Health processing team other medical personnel in maintaining an organized flow of applicants throughout the health assessment process.
  4. Any other related duties, which may be assigned by the Migration Health processing team.
The incumbent is expected to demonstrate the following technical and behavioural competencies:
  • Accepts and gives constructive criticism
  • Follows all relevant procedures, processes, and policies
  • Meets deadline, cost, and quality requirements for outputs
  • Monitors own work to correct errors
  • Takes responsibility for meeting commitments and for any shortcomings
Client Orientation
  • Identifies the immediate and peripheral clients of own work
Continuous Learning
  • Contributes to colleagues' learning
  • Demonstrates interest in improving relevant skills
  • Actively shares relevant information
  • Writes clearly and effectively, adapting wording and style to the intended audience
  • Listens effectively and communicates clearly, adapting delivery to the audience
Performance Management
  • Provides constructive feedback to colleagues
  • Masters subject matter related to responsibilities
  • Identifies issues, opportunities, and risks central to responsibilities
  • Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
  • Persistent, calm, and polite in the face of challenges and stress
  • Treats all colleagues with respect and dignity
  • Works effectively with people from different cultures by adapting to relevant cultural contexts
  • Knowledgeable about and promotes IOM core mandate and migration solutions
  • Actively contributes to an effective, collegial, and agreeable team environment
  • Contributes to, and follows team objectives
  • Gives credit where credit is due
  • Seeks input and feedback from others
  • Actively supports and implements final group decisions
  • Effectively applies knowledge of health issues in execution of responsibilities at appropriate level
  • Maintain confidentiality and discretion in appropriate areas of work
Education and Experience
  • High School educational level.
  • At least two years’ experience in assisting IOM migration health assessment operations or as a messenger with other agencies
  • Previous working experience with NGOs or international organizations will be an added advantage
Required: Excellent command of written and spoken English and Kiswahili.
Mode of Application:
Submit applications’ cover letter and updated CVs, including daytime telephone 

or e-mail contact to:

Human Resources Department, 
International Organization for Migration (IOM), 
P.O.Box 55040 – 00200, 
Nairobi, Kenya 

or send via e-mail to hrnairobi@iom.int

Closing Date:
 11th March 2015

Only shortlisted applicants will be contacted